btcQuick.com Feedback Thread

[Ascension]

Still waiting =/

You order has been sent.

Thanks,
-Ascnesion

[Ascension]

me too, my order (Order #6370) is stuck on payment received even though I already verified via sms.

Your order was sent a few minutes ago.

Thanks,
-Ascension

[DM90]

Bought $500 worth so far. Took some time for codes to reach my email but eventually got the private keys within 1.5 hours. Limits are tough to raise and for some reason there is errors in verifying me via miicard

[joffrey]

As I already said on this topic on May 18th, I am still unable to confirm my orders with SMS. The from number seems to be 767, but it always says "Message Send Failure". I'm in France, my provider is Orange, and I can send international texts. Please, fix this issue.

My order is #6390 and thus not yet confirmed.
(I sent an e-mail to Jerrod to tell him I obviously confirm it)

[hasher87]

Im having problem with phone verification issue. whenever i entered my number, it doesnt receive it or do anything at all

the phone country code number is 673-#-######

the # is my correspondent phone number

EDIT: I did create a ticket, again it doesnt do anything at all

EDIT2: Never mind, seems to work using different phone operator. Just paid for my bronze membership. Hope i can buy those btc soon!

Details for Membership #100342

current status is awaiting payment, when i actually paid for it already. hope to see this updated as well

[newmars]

Order:
Membership #100354

Order has been placed for about 1 hour and my card has been charged. When can I have the membership verified for purchase?

[Ascension]

Made more orders =D
#6437 and #6439
Seems everything went fine.

Let's see how many time it takes.

These service seems awesome.

I was just wondering what's their relationship with coinbase, since they're using the same template, and don't talk about it anywhere =p
Can you answer Ascension?

We have not received the SMS order verification code. Please send customerservice@btcquick.com and email.

We are not related to coinbase in any way. We used an open source theme produced by twitter developers called Twitter Bootstrap.

Thanks,
-Ascension

[hasher87]

membership verified, but missed out the US$90 weekend price.

oh well

[salihno71]

Hi,

i have tried (again) to purchase the membership, but when i tried to upload pdf  i got the following error:

Notice: Undefined index: images in /var/www/beta/controllers/membership.php on line 24

Warning: Invalid argument supplied for foreach() in /var/www/beta/controllers/membership.php on line 24

Can you please check?

[hasher87]

Hi,

i have tried (again) to purchase the membership, but when i tried to upload pdf  i got the following error:

Notice: Undefined index: images in /var/www/beta/controllers/membership.php on line 24

Warning: Invalid argument supplied for foreach() in /var/www/beta/controllers/membership.php on line 24

Can you please check?

just a quick reminder, they will require you to take a pic of your ID next to your credit card that you used to purchase it. so expect to send it in jpg format =)

[hasher87]

Again, how long until i can received my BTC that i've puchased.. I've also send the SMS Confirmation.

Details for Order #6461

Is this done manually by your stuff or automated?

#EDIT: Its done, took about 4hrs to reach to me

[salihno71]

Hi,

i have tried (again) to purchase the membership, but when i tried to upload pdf  i got the following error:

Notice: Undefined index: images in /var/www/beta/controllers/membership.php on line 24

Warning: Invalid argument supplied for foreach() in /var/www/beta/controllers/membership.php on line 24

Can you please check?

just a quick reminder, they will require you to take a pic of your ID next to your credit card that you used to purchase it. so expect to send it in jpg format =)

Sure, no problem - pdf was a scan of my passport.

[hasher87]

You can purchase: $135.77 today.
%;">Purchased
Remaining (54.31%)

When can my purchase limit to be back to 100%? 24hrs?

 I need to purchase 1.5btc, and obviously those limitation doesnt allow me to do so

[cardcomm]

We are currently working on bank account integration via Google Wallet. Here is a link on how to link your bank account with google wallet. This method of payment is currently untested but it should work the same way as paying with a credit card. You will need to fund your Google Wallet account before you can make a purchase with those funds. 

Thanks,
-Ascension

Would funding with Google Wallet eliminate the need for verification with your site (since Google will have done it's own validation)? No offense, but I'm pretty reluctant to send something like a copy of my driver's license to just any company. There are frankly only a select few where I'd consider it, and Google is possibly one of them.

I know you assume a lot of risk in your business, but I'm balking a bit at your verification process none the less.

Thanks - I really hope your business succeeds.   

[dmyers1166]

BTCQuick (same as others)

It took 13 hours to respond to membership signup .. to tell me to put picture of Card to be used for purchase, and DL.  Page really needs to state what is needed.

13 hours is really to long ..

No way to upload documents after signup ..

Waiting now for response .. I'll assume will take 13 hours again or more .. If you want to be quick you have to be quick.

I continue as a backup since bitinstant is having update issues .. with new website .. but would move there I think in the future.

[dmyers1166]

Updated picture and that went quick.  Less than < 30 minutes, purchase made little confusion on where to enter confirm number to phone.  Reply back with number wait for the BTC now.

[salihno71]

What is happening with order #100482?

Thanks.

[cardcomm]

I guess btcQuick service reps don't post/check here very often...

[Ascension]

I guess btcQuick service reps don't post/check here very often...

We check this forum ever day. Most of your customer service is handled via email and telephone. Microguy did receive his order after he called Google Checkout and resolved the issue.

[Omfghaxs]

Hi my order (7005), still hasn't come in yet.. it's been almost 2 days.