btcQuick.com Feedback Thread

[marduk1234]

edit/delete if moderator can

[Ascension]

this has been going on for about a week...
15 $ cost me to ring him lol
he realize i was right ...
but no reply and no refund and my order is canceled...
what would you feel ?
as stated in my post before ill remove anything i posted that is bad, once i see the color of my refund
i can provide  proof if anyone wants
i canceled first one because i   thought my credit card wasnt letting the money through...
9313..

http://i39.tinypic.com/2i6drb4.png
http://i42.tinypic.com/2dt1vzm.jpg

thanks...but put yourself in my shoes, and i believe youd be a bit angry and anxious as well
thanks for understanding..
as i said i will remove any post after this is cleared up
thanks

You should see a refund/cancellation email from google checkout.

[marduk1234]

ok thanks a lot for that mike/jerod
i got the refund email now thanks

[hasher87]

possible to set the prices based on bitstamp last market price?

seeing that the cause of high prices of mtgox last market price due to withdrawal problem, i hope you would choose on bitstamp price instead 

[Ascension]

possible to set the prices based on bitstamp last market price?

seeing that the cause of high prices of mtgox last market price due to withdrawal problem, i hope you would choose on bitstamp price instead 

We are currently using an average between Mt.gox and bitstamp.

[hasher87]

possible to set the prices based on bitstamp last market price?

seeing that the cause of high prices of mtgox last market price due to withdrawal problem, i hope you would choose on bitstamp price instead 

We are currently using an average between Mt.gox and bitstamp.

I see. Thanks for the clarification

anyway I'm in urgent need to buy bitcoin, but I have reached the 250 limit, I'm looking to purchase another 145..help me pls thanks!

[marduk1234]

i think i know whats going on hehe... my payment is actually processed as google said ... and my bank showing -239
when i placed my order btc stock was 100.... it was 100 for the whole week end... now its 0
its just there is so many order before me to get filled that you  ran out of btc...i assume
you could just say it that way    or explain yourself...not always the fault of the customer
thanks

[Ascension]

i think i know whats going on hehe... my payment is actually processed as google said ... and my bank showing -239
when i placed my order btc stock was 100.... it was 100 for the whole week end... now its 0
its just there is so many order before me to get filled that you  ran out of btc...i assume
you could just say it that way    or explain yourself...not always the fault of the customer
thanks

Sir, As I have said before your payment is still processing. Once the payment has been authorized by google and they notify us that the payment is confirmed we will process the order automatically.

[MicroGuy]

i think i know whats going on hehe... my payment is actually processed as google said ... and my bank showing -239
when i placed my order btc stock was 100.... it was 100 for the whole week end... now its 0
its just there is so many order before me to get filled that you  ran out of btc...i assume
you could just say it that way    or explain yourself...not always the fault of the customer
thanks

Sir, As I have said before your payment is still processing. Once the payment has been authorized by google and they notify us that the payment is confirmed we will process the order automatically.

Exactly. This has happened to me a couple of times and I called Google. The last time the problem was related to my billing address on file with Google Wallet. Google was able to process the transaction while I was on the phone.

The problem is unrelated to BTCQuick and beyond their ability to control.

[Roblouu]

Still waiting..

Order: 10785

Called GC, they said that the order was waiting to be processed by you guys.

[hasher87]

i gotta say, your services are quite fast this days.. normally at my current hour of purchase, i would have received it in 8+ hours, now its about roughly 15-20 mins

keep up the good work, and i know you are basing the price based on mtgox/bitstamp average, but i hope you would go fully bitstamp price instead

[lophie]

Hello, I am interested in selling using your services. Would you do Xoom, MoneyGram or Western Union when selling is available? I really prefer Xoom I tried their services and they are Gr8!

[freshzive]

How long does it take to verify accounts? Submitted my info on Friday and haven't heard back...

[Ascension]

How long does it take to verify accounts? Submitted my info on Friday and haven't heard back...

We got caught up on all the membership this weekend. You should have received a response. If not please PM me your membership order #

[TheSwede75]

Please be careful adding shares to Bitfunder, seems people are 'smartening up' and share price is about to correct itself for the last months amazing growth and dividend increases.

[mrmann]

I placed an order on 8/14, order # 11032. The order screen still states the order is " under review ". I have sent several emails and called 3-4 times and have yet to receive a response. I still wish to complete the order, please let me know what I need to do to make it happen. If there is a problem on my end. I will be happy to do whatever is necessary. I do not want the order cancelled, I bought the BTC in good faith at the price quoted at the time. To cancel the order now and require me to place the order again would amount to penalizing me for a problem that was beyond my control.
Please advise...

[Elokane]

Are you guys regulated in any way?

[ashitaka]

Hi

I opened a ticket 6 days ago and don't have an answer yet.
I completed the 28 points of the bronze level (actually have 38.6) and need to know how to upgrade to bronze+. I can't find the option anywhere and still have the $250/day limit

Any way to upgrade?

[Ascension]

Hi

I opened a ticket 6 days ago and don't have an answer yet.
I completed the 28 points of the bronze level (actually have 38.6) and need to know how to upgrade to bronze+. I can't find the option anywhere and still have the $250/day limit

Any way to upgrade?

Please send me a PM with the email address associated with the account.
Thanks,
-Ascension

[xkeyscore89]

My order was fulfilled within 10 minutes and my private key was funded a very short time later. Imported into my blockchain.info wallet very easily. I'll definitely be back. Thanks, btcquick!