BetCoin.TM Bitcoin Casino | Poker | Slots | Sports | Live Dealers | And More!

[katerniko1]

In relation to the recent absence from the forum:

1. We apologize, and hope that you understand that the holidays are important to us and our staff worldwide, regardless of affiliation or celebration.
2. Yes, the signature campaign and Twitter campaign are still live and payments will be disbursed for both within 2-3 hours. There won't be any penalties this time for Twitter Campaign members (unless truly egregious, which I don't see to be an issue). Senior+ members will also see their advance payments come in for the 3 weeks.
3. We're going to respond to all of your concerns, just give us time to catch up.
4. We ARE hiring campaign managers to handle affairs for us - but we would hope that they would also take a couple of days off for the holidays.
5. Because of the response to the absence, there will be notice next time and payments will be made before holiday exoduses and not after.

Thanks for your understanding - we are beginning to go through all of your feedback now.


Seasons Greetings and Happy New Year,

The BetCoin.TM Team

Thank you for your response about this all users has waiting for you. Hopely you can do it smoothly.

you need to hire someone for cashouts becouse waiting 5-24 hours for withdrawal (especially on poker sucks)
regards.
-Katerniko1

[betcointm]

In relation to the recent absence from the forum:

1. We apologize, and hope that you understand that the holidays are important to us and our staff worldwide, regardless of affiliation or celebration.
2. Yes, the signature campaign and Twitter campaign are still live and payments will be disbursed for both within 2-3 hours. There won't be any penalties this time for Twitter Campaign members (unless truly egregious, which I don't see to be an issue). Senior+ members will also see their advance payments come in for the 3 weeks.
3. We're going to respond to all of your concerns, just give us time to catch up.
4. We ARE hiring campaign managers to handle affairs for us - but we would hope that they would also take a couple of days off for the holidays.
5. Because of the response to the absence, there will be notice next time and payments will be made before holiday exoduses and not after.

Thanks for your understanding - we are beginning to go through all of your feedback now.


Seasons Greetings and Happy New Year,

The BetCoin.TM Team

Thank you for your response about this all users has waiting for you. Hopely you can do it smoothly.

you need to hire someone for cashouts becouse waiting 5-24 hours for withdrawal (especially on poker sucks)
regards.
-Katerniko1

We're in the process of implementing more liberal rules for insta-cashouts now

[sbrzol]

i made a withdrawal 25 hours ago, still pending
(i rejected all the bullshit bonus)


and where is the transaction history

I have no problem with withdrawal. Today just made successful withdraw. About 5hour and ive got my payment..
Maybe something wrong with your account? Should contact their support.

47 hours
 
There is nothing wrong with my account .  
betcoin.tm have to complete all withdrawal requests that are pending.    
This is not a charity to complete withdrawals.

I will keep posting daily 2 times until betcoin.tm "realize" that there is some pending bets in there system  that they have to complete without any customer interaction with their support.  

OK, let me handle this, what is your username?

76 hours

Complete all pending withdrawals so you will complete mine too.  

Where is the transaction history

[betcointm]

i made a withdrawal 25 hours ago, still pending
(i rejected all the bullshit bonus)


and where is the transaction history

I have no problem with withdrawal. Today just made successful withdraw. About 5hour and ive got my payment..
Maybe something wrong with your account? Should contact their support.

47 hours
 
There is nothing wrong with my account .  
betcoin.tm have to complete all withdrawal requests that are pending.    
This is not a charity to complete withdrawals.

I will keep posting daily 2 times until betcoin.tm "realize" that there is some pending bets in there system  that they have to complete without any customer interaction with their support.  

OK, let me handle this, what is your username?

Kindly handle mine as well..my account is locked (unable to withdraw and unable to use it on poker) this is the 2nd time my account is locked. As discussed with your support agent, it is not purely my fault so please unlock it.
Here is the my last conversation with support agent 24hours ago :

Hi Roboticsfilms, 

We are sending you the chat transcript you requested.

Chat transcript from 12/28/2015
ANDRE (19:03:07): hi my name is andre, how can i help?
Roboticsfilms (19:04:00): Hello andre, you said that my account will be unlocked 2days ago..but till now I cant request withdrawal or use my balance to play poker..
ANDRE (19:06:05): yes i remember you , i already requested that for your account to be unlocked right away, let me check what happen okay
Roboticsfilms (19:07:09): Ok
ANDRE (19:08:40): i have a question, what is the source of your internet connection when playing? wifi? personal modem? vpn?
Roboticsfilms (19:09:00): Personal modem when I'm home
Roboticsfilms (19:09:11): And using wifi when I'm at work
ANDRE (19:14:37): now i see, because our system detected other devices playing using the same connection you have , so the system will automatically lock the account, because we are avoiding multiple account players that might commit fraud with in the games, so the best advise that we can give you is kindly just play using your own connection
Roboticsfilms (19:15:20): Ok I will..but when my account get unlocked then?
ANDRE (19:17:25): dont worry, i already forward this concern with our boss , moments ago, and your account will be unlocked soon, within this day, kindly just wait, sorry for the inconvenience if your account got locked again, even if its not really your fault
Roboticsfilms (19:22:49): Ok thanks for your kind words..

Is your username panjul07..?

[betcointm]

i made a withdrawal 25 hours ago, still pending
(i rejected all the bullshit bonus)


and where is the transaction history

I have no problem with withdrawal. Today just made successful withdraw. About 5hour and ive got my payment..
Maybe something wrong with your account? Should contact their support.

47 hours
 
There is nothing wrong with my account .  
betcoin.tm have to complete all withdrawal requests that are pending.    
This is not a charity to complete withdrawals.

I will keep posting daily 2 times until betcoin.tm "realize" that there is some pending bets in there system  that they have to complete without any customer interaction with their support.  

OK, let me handle this, what is your username?

76 hours

Complete all pending withdrawals so you will complete mine too.  

Where is the transaction history

What is your BetCoin.TM username? I see no pending withdrawals in my queue at the moment.

[katerniko1]

i made a withdrawal 25 hours ago, still pending
(i rejected all the bullshit bonus)


and where is the transaction history

I have no problem with withdrawal. Today just made successful withdraw. About 5hour and ive got my payment..
Maybe something wrong with your account? Should contact their support.

47 hours
 
There is nothing wrong with my account .  
betcoin.tm have to complete all withdrawal requests that are pending.    
This is not a charity to complete withdrawals.

I will keep posting daily 2 times until betcoin.tm "realize" that there is some pending bets in there system  that they have to complete without any customer interaction with their support.  

OK, let me handle this, what is your username?

76 hours

Complete all pending withdrawals so you will complete mine too.  

Where is the transaction history

What is your BetCoin.TM username? I see no pending withdrawals in my queue at the moment.

im not talking about this moment but a friend of mine waited 36 hours for payment then he msg-ed you and after 1 hour he got it.
so i think you need to lower time as much as possible because us poker players want out winning cash out as fast as posssible (atleast me) and i get in nitrogen in about 10mins. and that is main reason i didnt deposit at your casino
regards.
-Katerniko1

[sbrzol]

i made a withdrawal 25 hours ago, still pending
(i rejected all the bullshit bonus)


and where is the transaction history

I have no problem with withdrawal. Today just made successful withdraw. About 5hour and ive got my payment..
Maybe something wrong with your account? Should contact their support.

47 hours
 
There is nothing wrong with my account .  
betcoin.tm have to complete all withdrawal requests that are pending.    
This is not a charity to complete withdrawals.

I will keep posting daily 2 times until betcoin.tm "realize" that there is some pending bets in there system  that they have to complete without any customer interaction with their support.  

OK, let me handle this, what is your username?

76 hours

Complete all pending withdrawals so you will complete mine too.  

Where is the transaction history

What is your BetCoin.TM username? I see no pending withdrawals in my queue at the moment.

Lol

Now I can see that you cancelled my withdrawal, but every time i try to make a new one, nothing happens.
Balance stay the same and pending withdrawals stay at 0 .

So at the moment at betcoin.tm the withdrawal does not work.


 

[betcointm]

i made a withdrawal 25 hours ago, still pending
(i rejected all the bullshit bonus)


and where is the transaction history

I have no problem with withdrawal. Today just made successful withdraw. About 5hour and ive got my payment..
Maybe something wrong with your account? Should contact their support.

47 hours
 
There is nothing wrong with my account .  
betcoin.tm have to complete all withdrawal requests that are pending.    
This is not a charity to complete withdrawals.

I will keep posting daily 2 times until betcoin.tm "realize" that there is some pending bets in there system  that they have to complete without any customer interaction with their support.  

OK, let me handle this, what is your username?

76 hours

Complete all pending withdrawals so you will complete mine too.  

Where is the transaction history

What is your BetCoin.TM username? I see no pending withdrawals in my queue at the moment.

Lol

Now I can see that you cancelled my withdrawal, but every time i try to make a new one, nothing happens.
Balance stay the same and pending withdrawals stay at 0 .

So at the moment at betcoin.tm the withdrawal does not work.

Can you please tell me your username?

[panjul07]

i made a withdrawal 25 hours ago, still pending
(i rejected all the bullshit bonus)


and where is the transaction history

I have no problem with withdrawal. Today just made successful withdraw. About 5hour and ive got my payment..
Maybe something wrong with your account? Should contact their support.

47 hours
 
There is nothing wrong with my account .  
betcoin.tm have to complete all withdrawal requests that are pending.    
This is not a charity to complete withdrawals.

I will keep posting daily 2 times until betcoin.tm "realize" that there is some pending bets in there system  that they have to complete without any customer interaction with their support.  

OK, let me handle this, what is your username?

Kindly handle mine as well..my account is locked (unable to withdraw and unable to use it on poker) this is the 2nd time my account is locked. As discussed with your support agent, it is not purely my fault so please unlock it.
Here is the my last conversation with support agent 24hours ago :

Hi Roboticsfilms, 

We are sending you the chat transcript you requested.

Chat transcript from 12/28/2015
ANDRE (19:03:07): hi my name is andre, how can i help?
Roboticsfilms (19:04:00): Hello andre, you said that my account will be unlocked 2days ago..but till now I cant request withdrawal or use my balance to play poker..
ANDRE (19:06:05): yes i remember you , i already requested that for your account to be unlocked right away, let me check what happen okay
Roboticsfilms (19:07:09): Ok
ANDRE (19:08:40): i have a question, what is the source of your internet connection when playing? wifi? personal modem? vpn?
Roboticsfilms (19:09:00): Personal modem when I'm home
Roboticsfilms (19:09:11): And using wifi when I'm at work
ANDRE (19:14:37): now i see, because our system detected other devices playing using the same connection you have , so the system will automatically lock the account, because we are avoiding multiple account players that might commit fraud with in the games, so the best advise that we can give you is kindly just play using your own connection
Roboticsfilms (19:15:20): Ok I will..but when my account get unlocked then?
ANDRE (19:17:25): dont worry, i already forward this concern with our boss , moments ago, and your account will be unlocked soon, within this day, kindly just wait, sorry for the inconvenience if your account got locked again, even if its not really your fault
Roboticsfilms (19:22:49): Ok thanks for your kind words..

Is your username panjul07..?

No..my username is roboticsfilms as listed on the chat transcript, account that you gave when there was a giveaway some time ago.

[betcointm]

i made a withdrawal 25 hours ago, still pending
(i rejected all the bullshit bonus)


and where is the transaction history

I have no problem with withdrawal. Today just made successful withdraw. About 5hour and ive got my payment..
Maybe something wrong with your account? Should contact their support.

47 hours
 
There is nothing wrong with my account .  
betcoin.tm have to complete all withdrawal requests that are pending.    
This is not a charity to complete withdrawals.

I will keep posting daily 2 times until betcoin.tm "realize" that there is some pending bets in there system  that they have to complete without any customer interaction with their support.  

OK, let me handle this, what is your username?

Kindly handle mine as well..my account is locked (unable to withdraw and unable to use it on poker) this is the 2nd time my account is locked. As discussed with your support agent, it is not purely my fault so please unlock it.
Here is the my last conversation with support agent 24hours ago :

Hi Roboticsfilms, 

We are sending you the chat transcript you requested.

Chat transcript from 12/28/2015
ANDRE (19:03:07): hi my name is andre, how can i help?
Roboticsfilms (19:04:00): Hello andre, you said that my account will be unlocked 2days ago..but till now I cant request withdrawal or use my balance to play poker..
ANDRE (19:06:05): yes i remember you , i already requested that for your account to be unlocked right away, let me check what happen okay
Roboticsfilms (19:07:09): Ok
ANDRE (19:08:40): i have a question, what is the source of your internet connection when playing? wifi? personal modem? vpn?
Roboticsfilms (19:09:00): Personal modem when I'm home
Roboticsfilms (19:09:11): And using wifi when I'm at work
ANDRE (19:14:37): now i see, because our system detected other devices playing using the same connection you have , so the system will automatically lock the account, because we are avoiding multiple account players that might commit fraud with in the games, so the best advise that we can give you is kindly just play using your own connection
Roboticsfilms (19:15:20): Ok I will..but when my account get unlocked then?
ANDRE (19:17:25): dont worry, i already forward this concern with our boss , moments ago, and your account will be unlocked soon, within this day, kindly just wait, sorry for the inconvenience if your account got locked again, even if its not really your fault
Roboticsfilms (19:22:49): Ok thanks for your kind words..

Is your username panjul07..?

No..my username is roboticsfilms as listed on the chat transcript, account that you gave when there was a giveaway some time ago.

Fixed!

[panjul07]

i made a withdrawal 25 hours ago, still pending
(i rejected all the bullshit bonus)


and where is the transaction history

I have no problem with withdrawal. Today just made successful withdraw. About 5hour and ive got my payment..
Maybe something wrong with your account? Should contact their support.

47 hours
 
There is nothing wrong with my account .  
betcoin.tm have to complete all withdrawal requests that are pending.    
This is not a charity to complete withdrawals.

I will keep posting daily 2 times until betcoin.tm "realize" that there is some pending bets in there system  that they have to complete without any customer interaction with their support.  

OK, let me handle this, what is your username?

Kindly handle mine as well..my account is locked (unable to withdraw and unable to use it on poker) this is the 2nd time my account is locked. As discussed with your support agent, it is not purely my fault so please unlock it.
Here is the my last conversation with support agent 24hours ago :

Hi Roboticsfilms, 

We are sending you the chat transcript you requested.

Chat transcript from 12/28/2015
ANDRE (19:03:07): hi my name is andre, how can i help?
Roboticsfilms (19:04:00): Hello andre, you said that my account will be unlocked 2days ago..but till now I cant request withdrawal or use my balance to play poker..
ANDRE (19:06:05): yes i remember you , i already requested that for your account to be unlocked right away, let me check what happen okay
Roboticsfilms (19:07:09): Ok
ANDRE (19:08:40): i have a question, what is the source of your internet connection when playing? wifi? personal modem? vpn?
Roboticsfilms (19:09:00): Personal modem when I'm home
Roboticsfilms (19:09:11): And using wifi when I'm at work
ANDRE (19:14:37): now i see, because our system detected other devices playing using the same connection you have , so the system will automatically lock the account, because we are avoiding multiple account players that might commit fraud with in the games, so the best advise that we can give you is kindly just play using your own connection
Roboticsfilms (19:15:20): Ok I will..but when my account get unlocked then?
ANDRE (19:17:25): dont worry, i already forward this concern with our boss , moments ago, and your account will be unlocked soon, within this day, kindly just wait, sorry for the inconvenience if your account got locked again, even if its not really your fault
Roboticsfilms (19:22:49): Ok thanks for your kind words..

Is your username panjul07..?

No..my username is roboticsfilms as listed on the chat transcript, account that you gave when there was a giveaway some time ago.

Fixed!

Ok thanks I can request withdrawal and it is in pending status now. But I still unable to use my left balance to play on ring game poker, please fix it as well so I can play on the ring games and try to be on the leaderboards contest.

[amalref]

I cannot sign in to my account please fix it
Username: amalref

[sbrzol]

i made a withdrawal 25 hours ago, still pending
(i rejected all the bullshit bonus)


and where is the transaction history

I have no problem with withdrawal. Today just made successful withdraw. About 5hour and ive got my payment..
Maybe something wrong with your account? Should contact their support.

47 hours
 
There is nothing wrong with my account .  
betcoin.tm have to complete all withdrawal requests that are pending.    
This is not a charity to complete withdrawals.

I will keep posting daily 2 times until betcoin.tm "realize" that there is some pending bets in there system  that they have to complete without any customer interaction with their support.  

OK, let me handle this, what is your username?

76 hours

Complete all pending withdrawals so you will complete mine too.  

Where is the transaction history

What is your BetCoin.TM username? I see no pending withdrawals in my queue at the moment.

Lol

Now I can see that you cancelled my withdrawal, but every time i try to make a new one, nothing happens.
Balance stay the same and pending withdrawals stay at 0 .

So at the moment at betcoin.tm the withdrawal does not work.

Can you please tell me your username?

Now all my funds disappeared (2.88 BTC)  .  My balance is 0.   

[santa_marta]

something seems to be wrong with the site atm, I lost 0,02 because I was sitting at poker table when it crashed then I came back and the 0,02 was missing :/

[sakira]

Ok thanks I can request withdrawal and it is in pending status now. But I still unable to use my left balance to play on ring game poker, please fix it as well so I can play on the ring games and try to be on the leaderboards contest.

yeah very unfortunate, betcoin.tm not have instant withdrawals or at least the longest process is 1 hour.

sometimes pending cashout can be more than one day, if I do not do contact support and then withdrawal in process.

[sbrzol]

I give them another 2 hours via live chat to send all my funds to my signed address .

If they do not complete it then we can say that betcoin.tm is a scam site.

First they did not complete my withdrawal within 72 hours.
Next time they cancelled my withdrawal.
Last time they removed all my btc from my account.

[peonminer]

Donator/Hero tagged as a scammer. WTF is really going on in Crypto lately???

[badjacks99]

Wasn't this the site that was around last year that had scam accusations against them? If I remember correctly players would deposit and the bitcoins would never reach their account. I could be wrong but that's the reason I've always stayed away from the site.

[Erza]

I give them another 2 hours via live chat to send all my funds to my signed address .

If they do not complete it then we can say that betcoin.tm is a scam site.

First they did not complete my withdrawal within 72 hours.
Next time they cancelled my withdrawal.
Last time they removed all my btc from my account.

They are still new here so give them some time to fix all of this problems. There are many post that can't make some withdrawal but I think some of them already been fixed but may be it slowly because of the new thing coming so I think this should not be a problem. At least they already processed all the withdrawal thing. Just be patient my withdrawal thing is also not yet processed, I am sure they will fix this

[notserp]

Wasn't this the site that was around last year that had scam accusations against them? If I remember correctly players would deposit and the bitcoins would never reach their account. I could be wrong but that's the reason I've always stayed away from the site.

yep but its was more than a year ago atleast since 2013 and this site is older than betcoin.ag but only started a thread recently