BetCoin.TM Bitcoin Casino | Poker | Slots | Sports | Live Dealers | And More!

[panjul07]

anyone else can't login now? i was able to earlier but poker didn't load, now login won't load either.

everything working fine here..
regards.
-Katerniko1

I think poker doesn`t run maintenance because my friend just told me poker game running well
I guess that`s just your account get problem so many people get this issue

Weird..some people can open it and others can't open it..sounds like a discrimination lol. Could you tell us, how its going now? I mean could one of you post a screenshot of the on going tournament at the moment?

@betcoin.tm : I think you need more support agents, so there will be always at least 1 online support agent anytime.

[panjul07]

Just received a reply from the support, they are updating the poker game and they need to unlock all accounts manually.
He said that my account has been unlocked now but I still unable to load the poker game because still "service unavailable".

[Miyslovenic]

Just received a reply from the support, they are updating the poker game and they need to unlock all accounts manually.
He said that my account has been unlocked now but I still unable to load the poker game because still "service unavailable".

My issued here there is another person who register with same name with me but different email that's make my account get locked. I have contacted an agent there email who register with same name with me is miyslovenic717@gmail.com

I think the person try to lock my account and can't access to play poker game

[betcointm]

Just received a reply from the support, they are updating the poker game and they need to unlock all accounts manually.
He said that my account has been unlocked now but I still unable to load the poker game because still "service unavailable".

My issued here there is another person who register with same name with me but different email that's make my account get locked. I have contacted an agent there email who register with same name with me is miyslovenic717@gmail.com

I think the person try to lock my account and can't access to play poker game

We manually unlocked some accounts, not all. The reason these accounts were flagged was because an IP restriction was just too strict, but we have since fine-tuned the settings to look for exactly what we want, and replaced VPN restriction with more advanced anti-collusion methods that are less restrictive on you all.

Miyslovenic I'm not sure why you'd think someone is trying to lock you - I think you created an account with an upper and lowercase first letter but we already resolved that issue because clearly it was an accident. Nonetheless, I will look into it for you.

If anyone else is still having issues - it is due to the normal reasons and you'll have to contact support to try and work out how we can give you access.

[frendsento]

Hi am I only one having problem here playing on flipcoin,when I play Flipcoin there is no coin showing although it shows the result but i can't feel the intense of the game since the animation is gone ? I am using google chrome on windows 7 . any help ? thanks 

same like me, I also using google chrome on windows 7. even though I have a fast enough internet connection. http://prntscr.com/9md750

It's a pretty large file to load for that game - have you tried refreshing the page and waiting for it to load 100%?

yes i refresh it for how many times and wait for the page to load 100% however I still didn't see the game animation , actually the problem happens already long time ago and i think other player also experienced it .

[Gildarts]

i was unable to use poker then i contact with supprot what they reply me.


your account is placed under security review for using multiple accounts,
however, in order for us not to encounter this inconvenience in the future,
please choose on which account you want to use and, please be advice that all of your bonuses, winnings from bonuses are not withdraw-able.
as you violate our house rules of one account per households,
our bonuses are only meant for one account per household.

if you have further concern please feel free to contact me regarding on this matter.
I would love to assist you further, thank you for your cooperation

Sincerely,
Aimee

But i don't have any other account in your poker site,there are so many times facing problem using your site username same as bitcointalk.please fix it asap.

[betcointm]

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[debuni]

i was unable to use poker then i contact with supprot what they reply me.


your account is placed under security review for using multiple accounts,
however, in order for us not to encounter this inconvenience in the future,
please choose on which account you want to use and, please be advice that all of your bonuses, winnings from bonuses are not withdraw-able.
as you violate our house rules of one account per households,
our bonuses are only meant for one account per household.

if you have further concern please feel free to contact me regarding on this matter.
I would love to assist you further, thank you for your cooperation

Sincerely,
Aimee

But i don't have any other account in your poker site,there are so many times facing problem using your site username same as bitcointalk.please fix it asap.

Yep, till two days ago I was playing without any problem. Today had similar chat like you and I'm also waiting to be unlocked. My account never used bonuses, except $1 NY bonus offered and even never played with it.

But I'm sure they will sort things out one by one. Their new promos have a lot of value. 

[Gianluca95]

i was unable to use poker then i contact with supprot what they reply me.


your account is placed under security review for using multiple accounts,
however, in order for us not to encounter this inconvenience in the future,
please choose on which account you want to use and, please be advice that all of your bonuses, winnings from bonuses are not withdraw-able.
as you violate our house rules of one account per households,
our bonuses are only meant for one account per household.

if you have further concern please feel free to contact me regarding on this matter.
I would love to assist you further, thank you for your cooperation

Sincerely,
Aimee

But i don't have any other account in your poker site,there are so many times facing problem using your site username same as bitcointalk.please fix it asap.

Yep, till two days ago I was playing without any problem. Today had similar chat like you and I'm also waiting to be unlocked. My account never used bonuses, except $1 NY bonus offered and even never played with it.

But I'm sure they will sort things out one by one. Their new promos have a lot of value. 

What sort of problem do you have? Because I played poker today and everything was good. Let me know

[Bitinity]

i was unable to use poker then i contact with supprot what they reply me.


your account is placed under security review for using multiple accounts,
however, in order for us not to encounter this inconvenience in the future,
please choose on which account you want to use and, please be advice that all of your bonuses, winnings from bonuses are not withdraw-able.
as you violate our house rules of one account per households,
our bonuses are only meant for one account per household.

if you have further concern please feel free to contact me regarding on this matter.
I would love to assist you further, thank you for your cooperation

Sincerely,
Aimee

But i don't have any other account in your poker site,there are so many times facing problem using your site username same as bitcointalk.please fix it asap.

Yep, till two days ago I was playing without any problem. Today had similar chat like you and I'm also waiting to be unlocked. My account never used bonuses, except $1 NY bonus offered and even never played with it.

But I'm sure they will sort things out one by one. Their new promos have a lot of value. 

What sort of problem do you have? Because I played poker today and everything was good. Let me know

I think his problem is just like other players whose account are locked because detected by the system that they are using multi accounts.
Just curious why many players are detected using multi accounts? Perhaps they need better system to solve this issue.

[pearnapple]

your casino is simply the best, i just tried it out and it looks really great, also the games you offer are really good quality and everything works just fine, also you have live casino what is one of the main features i like, thank you for great services

[Gianluca95]

i was unable to use poker then i contact with supprot what they reply me.


your account is placed under security review for using multiple accounts,
however, in order for us not to encounter this inconvenience in the future,
please choose on which account you want to use and, please be advice that all of your bonuses, winnings from bonuses are not withdraw-able.
as you violate our house rules of one account per households,
our bonuses are only meant for one account per household.

if you have further concern please feel free to contact me regarding on this matter.
I would love to assist you further, thank you for your cooperation

Sincerely,
Aimee

But i don't have any other account in your poker site,there are so many times facing problem using your site username same as bitcointalk.please fix it asap.

Yep, till two days ago I was playing without any problem. Today had similar chat like you and I'm also waiting to be unlocked. My account never used bonuses, except $1 NY bonus offered and even never played with it.

But I'm sure they will sort things out one by one. Their new promos have a lot of value. 

What sort of problem do you have? Because I played poker today and everything was good. Let me know

I think his problem is just like other players whose account are locked because detected by the system that they are using multi accounts.
Just curious why many players are detected using multi accounts? Perhaps they need better system to solve this issue.

Main reason that system locked account is:
Multi-account
Dynamic IP
Collusion with other player
Other


So, I don't know what's happen, but I hope that everything will be solved soon.

[brianlee01]

i was unable to use poker then i contact with supprot what they reply me.


your account is placed under security review for using multiple accounts,
however, in order for us not to encounter this inconvenience in the future,
please choose on which account you want to use and, please be advice that all of your bonuses, winnings from bonuses are not withdraw-able.
as you violate our house rules of one account per households,
our bonuses are only meant for one account per household.

if you have further concern please feel free to contact me regarding on this matter.
I would love to assist you further, thank you for your cooperation

Sincerely,
Aimee

But i don't have any other account in your poker site,there are so many times facing problem using your site username same as bitcointalk.please fix it asap.

Yep, till two days ago I was playing without any problem. Today had similar chat like you and I'm also waiting to be unlocked. My account never used bonuses, except $1 NY bonus offered and even never played with it.

But I'm sure they will sort things out one by one. Their new promos have a lot of value. 

What sort of problem do you have? Because I played poker today and everything was good. Let me know

I think his problem is just like other players whose account are locked because detected by the system that they are using multi accounts.
Just curious why many players are detected using multi accounts? Perhaps they need better system to solve this issue.

Main reason that system locked account is:
Multi-account
Dynamic IP
Collusion with other player
Other


So, I don't know what's happen, but I hope that everything will be solved soon.

Additionally here https://bitcointalk.org/index.php?topic=1283187.msg13463476#msg13463476
The same username can make your account lock too, example upper and lowercase first letter on your username brianlee and Brianlee .
I think this site is very sensitive to user who have multiple account. But it is also great to avoid people who want to cheat the site

[Raimonn]

Hi, if I deposit dogecoins or litecoins i only can play on casino games? Or there is anything that i'm not doing correct? I wanted to play on slots with dogecoins but i didn't find how to do it.

[DarkStar_]

i was unable to use poker then i contact with supprot what they reply me.


your account is placed under security review for using multiple accounts,
however, in order for us not to encounter this inconvenience in the future,
please choose on which account you want to use and, please be advice that all of your bonuses, winnings from bonuses are not withdraw-able.
as you violate our house rules of one account per households,
our bonuses are only meant for one account per household.

if you have further concern please feel free to contact me regarding on this matter.
I would love to assist you further, thank you for your cooperation

Sincerely,
Aimee

But i don't have any other account in your poker site,there are so many times facing problem using your site username same as bitcointalk.please fix it asap.

But you do have another account...
https://bitcointalk.org/index.php?topic=1303729.msg13358666#msg13358666
"mouthlc" sound familiar to you? And yes I know quotes can be edited and my word doesn't mean much but i saw the post too.

[Gildarts]

i was unable to use poker then i contact with supprot what they reply me.


your account is placed under security review for using multiple accounts,
however, in order for us not to encounter this inconvenience in the future,
please choose on which account you want to use and, please be advice that all of your bonuses, winnings from bonuses are not withdraw-able.
as you violate our house rules of one account per households,
our bonuses are only meant for one account per household.

if you have further concern please feel free to contact me regarding on this matter.
I would love to assist you further, thank you for your cooperation

Sincerely,
Aimee

But i don't have any other account in your poker site,there are so many times facing problem using your site username same as bitcointalk.please fix it asap.

But you do have another account...
https://bitcointalk.org/index.php?topic=1303729.msg13358666#msg13358666
"mouthlc" sound familiar to you? And yes I know quotes can be edited and my word doesn't mean much but i saw the post too.

lol what you talking about? if i have another account there how my account didn't lock up last 1 month or so? and how i withdraw over .1 btc without any problem? i am saying again i don't have any other account on betcoin.tm

and This case already been solved by betcointm.

[haseo11]

admin what's going on ?

I didn't do anything, yesterday I get locked :



and neil help me to unlocked my account



but today I get locked again I don't know why I get locked for 3 times and there is something wrong with your system, I play on your site more than 1 month or more and I withdraw over 0.4 btc this is very funny you put vpn restrictions and you and your team think I using multiple account how can I have any other account ?


haseo11 is my only account so I need your help to fix it thanks

[panjul07]

admin what's going on ?

I didn't do anything, yesterday I get locked :



and neil help me to unlocked my account



but today I get locked again I don't know why I get locked for 3 times and there is something wrong with your system, I play on your site more than 1 month or more and I withdraw over 0.4 btc this is very funny you put vpn restrictions and you and your team think I using multiple account how can I have any other account ?


haseo11 is my only account so I need your help to fix it thanks

So far my account get locked 3x, and all the reasons were multi accounts. In fact, I only use 1 account to play poker. Had a chat with ANDRE, and he advise me to use 1 source of internet connection only. Once you change your source of connection especially using a public free wifi, the system will detect you use multi accounts.

[haseo11]

admin what's going on ?

I didn't do anything, yesterday I get locked :



and neil help me to unlocked my account



but today I get locked again I don't know why I get locked for 3 times and there is something wrong with your system, I play on your site more than 1 month or more and I withdraw over 0.4 btc this is very funny you put vpn restrictions and you and your team think I using multiple account how can I have any other account ?


haseo11 is my only account so I need your help to fix it thanks

So far my account get locked 3x, and all the reasons were multi accounts. In fact, I only use 1 account to play poker. Had a chat with ANDRE, and he advise me to use 1 source of internet connection only. Once you change your source of connection especially using a public free wifi, the system will detect you use multi accounts.

I know we have the same problem their system is very bad they put vpn restrictions and he's think I using multiple account

[haseo11]

admin don't mess with me, your agent said you will send me a full details about what happened to my account but I received your email :


account under security review

Hi there, your account has to go under security review as our system detects that you are using both of your accounts, this review will take up to 5-10 business days you have been using both your account in the same day, therefore you are found guilty for violating our rules and regulations thank you for your cooperations


Thanks,
BetCoin ™ Support

what the hell is it and wow 5-10 business days fuck it !!!