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Author Topic: Shady business practice by Coinbase #Brian Armstrong  (Read 1838 times)
moneylauncher (OP)
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November 29, 2012, 07:18:51 AM
 #1

Would make this short with proofs so that all members could get this well enough to their understanding

I signup'd for coinbase a while back and went through the verification process to get a verified status

http://s5.postimage.org/g1qtsbqif/image.jpg

I went through the deposit process to deposit few BTC into my account;once I did that I noticed a pending status tagged to my recent purchase to be cleared on 3-5 business days lets say the day is Monday 5PM CST.

Alrite I waited till Sunday to see that the status is still pending and expected it to get cleared by next day.

After a busy day's work I returned home and opened my account and to my utter surprise I noticed there was no transaction listed in my account

http://s5.postimage.org/n68n1cxrr/image.jpg

The good part is that the same amount had been deducted from my bank account two days back lets say Saturday.

http://s5.postimage.org/7btqrh913/image.jpg

I immediately contacted their support and no response have been received till time which made me to share this publicly.

regards




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MPOE-PR
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November 29, 2012, 07:42:13 PM
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So when exactly was this? Nov the 24th your account was debited, no BTC delivered by today, Nov 29th?

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moneylauncher (OP)
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November 29, 2012, 08:39:44 PM
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So when exactly was this? Nov the 24th your account was debited, no BTC delivered by today, Nov 29th?

It was before 24 th,nothing still
Altogether not expecting sumthing out of the blue   Sad
danieldaniel
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November 29, 2012, 11:35:16 PM
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Give them a little bit longer to respond.  In my experience, they sometimes take awhile, but they are always nice and helpful.

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November 30, 2012, 07:41:44 PM
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Yea, give him a little longer. I've had no problems.  I've done two transactions now. 
moneylauncher (OP)
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December 01, 2012, 07:55:55 AM
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ok now things got beyond an obvious resolution and have confirmed that Coinbase is devious in the bitcoin world.
I just called my bank and they said to go through normal ach reversal process that wud take few days.
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December 01, 2012, 08:04:27 AM
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Why "lets say the day is Monday" and "lets say Saturday."  Why not just say the dates?

It also says 3-5 business days, so I'm not sure why you are expecting things to happen on Saturday or Sunday...

It is weird that the transaction isn't listed though.

danieldaniel
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December 02, 2012, 12:25:18 AM
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ok now things got beyond an obvious resolution and have confirmed that Coinbase is devious in the bitcoin world.
I just called my bank and they said to go through normal ach reversal process that wud take few days.
No offense, but that is overreacting a bit.  How many times did you try contacting them?  One, I'm guessing.  Maybe they didn't get the email.

Also, I had the same problem a while ago.  It was a bug... They fixed it within a few days.  My advice: Be patient.

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December 02, 2012, 12:46:34 AM
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Many things can go wrong when interfacing with the traditional banking system. Banks have different systems. Sometimes transfers are halted for no apparent reason and so on. The only good thing to do is to stay patient. If within two weeks it has not been solved, and you have had no response from Coinbase, then it's time to get worried.
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December 02, 2012, 12:58:26 AM
 #10

72 BTC of purchases completed without issue and 24 pending no issues yet and have talked to support twice. seems to be great people hope it all works out for you

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