Hi.
I was cleaning up my stored adresses in blockchain.info and finally tried to mix them using the blockchain inlcuded service "shared coin". The problem is, all of my ~24 BTC's show up as confirmed to one (!) random adress i can't remember of having sent some coins manually to, and no coins have showed up till now.
Interestingly i've found an older thread of someone having a pretty similar problem:
https://www.reddit.com/r/Bitcoin/comments/1o7vbi/blockchaininfo_stole_5_btc_from_me_over_a_month/I'm sad, angry and confused, that just doesn't make sense. I'm using 2FA before every transaction, and i cerntainly didn't paste "any random adress" in. Also, the shared coin option was really bugged, it showed several errors and to be honest i can't even remember that it finally worked.
The "recovery" function that can be found n the shared coin tab also doesn't work, whatever it is supposed to do..
I already contacted the BC staff, waiting for reply now.
Once, when I used the SharedCoin service, and my BTC never showed up either. I tried using (and I am not sure if
The "recovery" function you refer to is the same thing) the "Something go wrong?" there, and DID recover my BTC from "Intermediate Addresses".
Of course, you may be able to get help from their support.
I had trouble with a blockchain wallet using 2FA as well. Had to go to their support...
Best not to keep LARGE balances at blockchain.info. I keep only a small balance there, enough for a decent lunch if ever stranded somewhere. Too many risks of various problems for large amounts.
Most of the time their SharedCoin service has worked OK for me (sometimes long confirmation times). But, I prefer bitmixer.io, I use their service, it works well (carefully follow instructions), that is why I asked to be in their Signature Campaign.