I tried to withdraw XMR on bter.com on 20 Jan 2016 and the account shows an invalid transaction, which does not exist on the XMR blockchain.
I have submitted multiple tickets, they replied to one asking for the withdrawal detail (which I gave them immediately) but have heard nothing so far.
Submitted another ticket today.
Hoping this has a positive outcome.
I have posted on the other thread
https://bitcointalk.org/index.php?topic=1215679 for now, will update if I get my funds back.