which casino you are talking about,there are a lot of casinos better you share name of casino and website url.
Yes he did not add a link BTC casino we need to know the site you are talking about and avoid the casino site
He is probably a newbie and got fucked over some ponzi casino's (those who don't advertise or announce on bitcointalk) offering hundreds of coins as deposit bonus etc...lol how are they not able to track the withdrawl ID?
No, they advertise on bitcointalk and they don't offer hundreds of coins as bonus.
FYI thread link :
https://bitcointalk.org/index.php?topic=841879.0Withdrawal usually takes a couple of days, and occasionally up to a month in my experience.
And Chat support keeps saying you will get it forever. Best is to PM OP of the thread and mail their support.
That is the only part where they suck. They got everything else covered quite nice.
If that is the casino OP Is talking about, I don't think it'll be too big of a problem; he'll probably get his withdrawal soon, just that we don't know how long he'll have to wait. If it takes too long, he could also open a scam accusation. Try and sort it out first with the owners, if you really have to escalate it open a scam accusation. Good luck!