(Soloved) Bitmain Technologies ,- very slow refund

[psypro]

22. nov : Make order for ANTMINER U3 BATCH 2 at
https://bitmaintech.com/product.htm

I see order will be canceled afther 3 days and no payment resived.
So

23. nov I send this email:
From me
"Hi
Bank is closed for today. I have entered the information, and await the bank processing. Expect money to be sent from my bank in 24 - 48 hours. " (So they dont auto close order afther 3 days)

30 nov and some email later I get this answer from Bitman, after questioning the status of my order
From Bitman
"Hi,
I was trying to inform you last Saturday, since your payment just arrive on Nov. 26, U3 has been sold out and no units in stock now.

May you consider to buy one S7 and pay for the difference?

We can only help to cancel the order now.

Sorry for the inconvenience.

Best Regards
BITMAIN"


30 Nov : I send this mail :
From me

Please refund me.
I have asked my bank for, what information to give you. I am a costumer at XXXX bank.
(And sendt all bank and account numbers wanted from Bittman support)


7 des:
From Bitman
"Hi,
We need to request it following our process, it's needed approval, but managers are on business travel right now, we need to wait for him come back.

We'll be sure to process it ASAP once available.

Thanks for your understanding as well.

If you consider S7, suggest you transfer it to new order directly, it's more easier to process:)"


7 des:
I send this reply:
From me
"Please give me my money back!
I don't want to buy more expensive products.

I have lost faith in you.
I am getting afraid, is this a scam?
I will start tell the internet if money does not come back the next 4 days."


21.12
Just cheched my bank account have not resived any money from them.


I will update this post when I get the money, or later in January.

[1714722029]

1714722029

[Jet Cash]

If they paid you in Bitcoin, they wouldn't need to find a bank that is open.

I have accounts with 3 different conventional banks, any one of them will allow me to make payments at any hour of the day or night.

[VirosaGITS]

If they paid you in Bitcoin, they wouldn't need to find a bank that is open.

I have accounts with 3 different conventional banks, any one of them will allow me to make payments at any hour of the day or night.

I haven't really heard of Bitmain giving refunds either. Typically when someone say "I'm going to go tell them to give me my money back." they usually get answers like "Good luck with that."

I'm not sure whats up with Bitmain lately, i didnt have a problem with them earlier this year.

[psypro]

Got refunded today.

Thanks Bitmain