Xapo is a fraud

[iv4n]

First time hear for something like this, I use xapo for months I never had any problems with sending and receiving coins. I like then cause they dont have transaction fee. I will suggest u to contact their support and u will solve your problem for sure. I would like u to inform us here what problem was there and how u solve it. Good luck.

[bithluma]

Can anybody show me how to attach png files so that i will attach all the screen shots i have taken as a proof. the total amount i have lost is $90 for my wife plus $40 for me and that $10 that came short from $520 =$ 140 

[bithluma]

So,    odolvlobo. You saying i should understand that i lost $140 and that how things works.

[neochiny]

I open two accounts with Xapo the other one was for my wife, and what happened is i received 3 bitcoins on mine for the first time and the second time i was expecting $40 when i checked i found out that my wallet address has been changed that means i have lost $40 and the worst is i'm expecting $520 to the very same address and there is nothing i can do to change that so i'm going to loose $520. The same thing happened to my wife's wallet, and this one is fanny because my wife expected five payments and she received three payments on that address and they saw that it's active and it receiving money and they changed it and gave her a new address so she lost the last two payments

Sorry for the lost. But I used xapo also before.
I just quitted to it because of the long waited text message to open it.
But as long as i remember, before,they already have the
 auto changing wallet address like the coinbase doing now.
But even the address is changing... if I send to the old Address of mine in xapo
I still recieve the money. like any other online wallets. I suggest that
If you have the txid of the payment to your old address from the one who send you.
 You can show it to the support for proof. Maybe they can give it back to you.
Just try it.

[Bitcoin_Delivery]

I use Xapo from 3 years now, and i've never experienced any kind of trouble with deposit or payment.
I'm sure that if you contact the technical support providing evidence of what you are reporting, they are happy to figure out where the problem is...
In all case, as reported on the site, also if the address change, the old is always linked to your account so nothing should be loose on the web 

[Rude Boy]

I think you might be confused. Because, they're using shared wallet. Even the same thing happened  to me on coinbase wallet and i'm still receiving funds to my old addy. Better clarify with their customer support team.

[JavaLove]

I always use Xapo for certain smaller payments and only keep about $10 or $20 at a time on there. It's not my favourite service for a number of reasons however it is a very secure service unlike some of the other shitty Bitcoin wallets out there.

I understand your problem, the addresses are rotating with a new one occasionally and for you, money is being sent from one address to your old address. I can understand that this is would feel like a problem but, and this goes for every Xapo user, any address you create is your property. Therefore it is connected to your account so money should still flow to your account.

I believe it's still just a privacy issue. I did some research and found this on their website:

"Xapo uses dynamic and multi-signature wallet addresses to keep your bitcoins safe. Your address will change with each transaction received, but you'll still receive all payments sent to your previous addresses! For more information, please visit our FAQ."

If I understand what you're trying to say, that should hopefully help. In reality it sounds like you don't understand services such as Xapo and so I would recommend that you either switch or just use the Bitcoin client on your computer. As for now, I don't think Xapo has been proven to be a fraud.

[tedmrogers]

Bithluma -- I am sending you a direct message so we can resolve the situation to your satisfaction. 
I'm sorry that your experience has been a stressful one but we will resolve it.
Best regards,
Ted from Xapo

[allyouracid]

Ted, respect for being that patient.

Bithluma, did you even try to look into your account to verify if the BTC is there? Sounds like you didn't. Also, you didn't provide a transaction ID, even though you were asked to do so multiple times.

Plus, I think the "missing" 10 bucks might come from price fluctuation.
Before you start ranting at a certain service, you should at least try to make sure that you really understand what you're using.

I'm a web developer by profession, and I can tell from experience that in most cases, the problem isn't the service itself, but it's sitting in front of the screen. And I bet my ass that it's the same case, here.

Xapo is legit, and I didn't have any problems with them. And, rest assured, neither do you.

[odolvlobo]

So,    odolvlobo. You saying i should understand that i lost $140 and that how things works.

If you lost $140, you should learn how you lost it it. If you can prove to me that Xapo stole $140 from you, I'll give you $140.

[bitcoinfunk]

I don't think that xapo is scam because I'm using xapo last from 1year and its going very well and I have no issue.you should be contact xapo customer care and discuss him with all your proof..

[nichu]

this is the proof that Xapo is a Fraud, remember the $520 i was worried about it came through, i got it on the very same address that i can't find the very same address that i lost $40 from. after complains to support they some how sent the money through and the funny thing is i still can't see the old address and the money was not $520 but i received $ 510.

I believe they received the money on the old address and then sent me on my new address $510 and they kept $10 for them self.  

Hi Bithluma -- as several members of the community mentioned, we follow the security best practice of creating a new "receiving" (or "deposit") address for each transaction.  All previous addresses are still linked to your wallet.
In case you have any trouble, I will message you directly with contact information.
Best regards,
Ted from Xapo

Havent u seen this msg from TED.. i dont think so you will loose anything. just verify everything once more

[Pro Gamers]

Had fear after seing this post but i tried xapo with my 0.05 divided into 5 transactions just to try out if all the 5 will receive and luckily i guarantee everything went well.

[bithluma]

Yes i'm new to bitcoins and i have sent everything they asked of me i even sent the proofs that was sent buy the the one who was paying me the bitcoins. Ted said:(Again I'm sorry you are having this issue and we will fix it.  I've spent most of the last hour on blockchain explorers researching transactions on the addresses you sent but I confess I still am not 100% certain of the flow of funds.

Joshua -- in your Xapo Wallet, on the bottom left-hand side, there is a link to "download to CSV".  this will generate a history of transactions in your Wallet, which will be emailed to you.

Could you please get the report and then share it with me?  This might be the most efficient path to a solution.

Thanks for your patience and thank you for being a Xapo customer.)

But the blockchain account he talks of is the new wallet i created after.

As new as i'm the fact is i lots $140 and i sent the proof to Ted.

[Indianacoin]

First of all I would like to say : Never ever use online wallets that are holding your private keys. Bitcoins never work that way. You have to be the owner of your own wallet.

Now coming to the case, your wallet seems to be changing addresses because the previous address was already used for receiving transactions as you told. So your wallet freshly generated a new address for anonymity. But I think no need to worry and panic about it because all the addresses are generated automatically are all directly linked to a single extended public key block and all your balances will show up if you have send BTC to your correct address. Can you double check if you have entered a wrong address?

[Open4lies]

I have used it 1 or 2 times.. it takes days but it delivers though it's so bad since the price thing is not good with them..

[V.Lace]

I also believe Xapo has done mischievous things to get where they were.  For instance is been over a year I had been waiting for my xapo card I they said if I like and share them I would get my Xapo card first, I contacted them many times and still today I have no card.

[Preclus]

Yes i'm new to bitcoins and i have sent everything they asked of me i even sent the proofs that was sent buy the the one who was paying me the bitcoins. Ted said:(Again I'm sorry you are having this issue and we will fix it.  I've spent most of the last hour on blockchain explorers researching transactions on the addresses you sent but I confess I still am not 100% certain of the flow of funds.

Joshua -- in your Xapo Wallet, on the bottom left-hand side, there is a link to "download to CSV".  this will generate a history of transactions in your Wallet, which will be emailed to you.

Could you please get the report and then share it with me?  This might be the most efficient path to a solution.

Thanks for your patience and thank you for being a Xapo customer.)

But the blockchain account he talks of is the new wallet i created after.

As new as i'm the fact is i lots $140 and i sent the proof to Ted.

If that guy works for Xapo, why the hell can't he look at the list of transactions in your Xapo account? He's asking you to download stuff from your Xapo account and send it to him? Are you sure you are talking with someone who actually works for Xapo?

[daleyy]

yes i think xapo is a scam site because minmaum withdraw 0.01btc

[allyouracid]

yes i think xapo is a scam site because minmaum withdraw 0.01btc

Excuse me, but this is as much bullshit as your recent thread in the scam accusations forums, here.
Please, either provide valid proof for your claims or kindly refrain from posting things without any substance.

Now please go increase your post count elsewhere.