Please close this

[debuni]

You've got suspiciously very lucky - congrats I think it's normal to do some check but it's not normal at all to delay for so long....

[dooglus]

Since it was such a large amount, FJ had to approve it

[...]

Just thought I'd ask if anyone else has ever experienced, and if it's a common practice for every online casino to do.

Unfortunately, lots of places do it because they know that if you can't withdraw you will probably be tempted to play some more, but it is borderline scammy behavior. Any reputable casino should allow you to withdraw your winnings whenever you want them.

Obviously nobody is going to keep their whole bankroll online, available for instant withdrawal, but there's no reason not to keep enough available online to service reasonable withdrawals.

At Just-Dice for instance we have a bankroll worth around $1.5M but only have coins worth something like $40k available for instant withdrawal. If you win more than $40k's worth you'll need to wait for up to 12 hours for the hot wallet to be refilled.

[DarkStar_]

It's normal for this to happen with huge wins. They want to make sure that you didn't cheat somehow.

Some casinos also do it because they want you to gamble it and lose it, so they don't have to pay.

[futurebit640]

Since it was such a large amount, FJ had to approve it

[...]

Just thought I'd ask if anyone else has ever experienced, and if it's a common practice for every online casino to do.

Unfortunately, lots of places do it because they know that if you can't withdraw you will probably be tempted to play some more, but it is borderline scammy behavior. Any reputable casino should allow you to withdraw your winnings whenever you want them.

Obviously nobody is going to keep their whole bankroll online, available for instant withdrawal, but there's no reason not to keep enough available online to service reasonable withdrawals.

At Just-Dice for instance we have a bankroll worth around $1.5M but only have coins worth something like $40k available for instant withdrawal. If you win more than $40k's worth you'll need to wait for up to 12 hours for the hot wallet to be refilled.

That is very true. Some times people after waiting for couple of days they will think just continue gambling instead of giving free coins to site.

12 hours to one or two days should be a reasonable time to check there system but they are asking for 10 business days minimum means they don't have confidence on there won system so they may need so much time. Something is not correct here.

[nickaizoku]

84BTC is alot  congratz on winning that,
but mostly almost all casino will proceed or do payment within 24hour to manually check your history, maybe up to 2days?
somehow this need to wait 10days? is not acceptable actually, they dont need 10days to check, maybe run out of funds? anyway its takes too much time..

[Tavos]

Wow, congrats on your huge win!
Anyway, FJ could be doing fraud inspection, or they are holding your BTC in hopes that you will gamble it and lose it, so they don't have to pay you. It shouldn't take too long though, probably 2 days at most.

[Dannie]

Wow you have won 84 btc from just 0.19 btc? That is truly incredible. Congrats for your huge win. I agree with the above persons that this kind of long delay is unacceptable. FortuneJack, this is a great opportunity for you to get more whales. If you do the checking fast (as other said, one day or so), this should serve as a great advertisement for your site. On the contrary, doing the checking slowly could drive your whale gamblers away.

[poplolnman]

Since it was such a large amount, FJ had to approve it

[...]

Just thought I'd ask if anyone else has ever experienced, and if it's a common practice for every online casino to do.

Unfortunately, lots of places do it because they know that if you can't withdraw you will probably be tempted to play some more, but it is borderline scammy behavior. Any reputable casino should allow you to withdraw your winnings whenever you want them.

Obviously nobody is going to keep their whole bankroll online, available for instant withdrawal, but there's no reason not to keep enough available online to service reasonable withdrawals.

At Just-Dice for instance we have a bankroll worth around $1.5M but only have coins worth something like $40k available for instant withdrawal. If you win more than $40k's worth you'll need to wait for up to 12 hours for the hot wallet to be refilled.

That's what will fortunejack do I think, checking the whole bets and refilled the hot wallet since 84 btc is not small amount and it takes a little time.
But I think fortunejack means 10 business days maximum , not minimum? Because everyone will do agree 10 days minimum to withdraw are too long takes time for just security checking . 1-2 days are acceptable. I hope fj can clarify this.
Aaaand congratulations to user ethandelong I hope I can see you in chat room there. just be patient until fj follow up this situation.

[DebitMe]

I believe I read somewhere early in 2015 where something like this happened with Fortune Jack again.  They ended up not being able to find any evidence of cheating and ultimately paid the winner out in full.  Just be patient, we are talking a good sum of money here and everybody wants to make sure everything is legit.  I would say 10 days is pretty reasonable of a request (and it has been a holiday weekend so there is that as well), but I would start raising hell if its a day past that.  10 days is more than enough for them to check every single little thing they possibly could (in reality, should take under 24 to 48 hours, but I am a reasonable person).  Plus like you said, you did nothing wrong, so you have nothing to fear.  These guys have been around for a while and probably wouldn't risk their reputation for that amount.

EDIT: congrats on your win also and welcome to bitcoin.  Not a bad way to start getting involved.  Enjoy your winnings and don't take the entire win business like, buy yourself something nice

[klf]

Wow, congrats on your huge win!
Anyway, FJ could be doing fraud inspection, or they are holding your BTC in hopes that you will gamble it and lose it, so they don't have to pay you. It shouldn't take too long though, probably 2 days at most.

Yes, 10 days delay for what ever reason is not acceptable. If they think they can't support for bigger wins than you have to clarify to players up front in case they win big amount what will be the delay time. FJ should respond quickly this enquiry.

Congratulation for the big win.

[ethandelong]

So from what I gather it shouldn't take more than 48h. FJ support said this process "normally takes up to 10 business days", so I don't know how long it will take.

All I know is if this is how it's going to be any time I win big I don't know if I will stay here. I really like their site but being accused of fraud and having 2-3 weeks between winnings isn't in my best interests.

If it does go through within 48h, then I might reinvest and play their games again and recommend it to everyone.

I'm already lined up for a couple interviews so I could probably get them some publicity but if it's gonna be this unreasonable I'm not gonna recommend it.

Thanks for the help guys I appreciate it.

[RHavar]

I think a few weeks is a bit unreasonable, unless there's something in particular they're doing that would actually require that amount of time?

Is the amount of money in your account to gamble, or is it locked in a "pending state"? If it's free to gamble, I'd start to question if it's just a cheap tactic to get you to keep turning over the money. If you're in this position, just hold on tight. Don't gamble at all.

Personally, I had a whale on bustabit that won >100 BTC net profit in a session, and made sure the hot wallet was always full enough so that he could withdraw instantly, but in that particular case I wasn't suspicious in the least (just a lucky whale) and it was my goal to give him the smoothest experience so he'd return. However, if I was suspicious about the winnings, I probably would hold the withdrawal as long as it takes me to do some investigation (but I'd make it my first priority)

[gon]

In your place i would already filled scan accusation 2-3 days ago. To delay your payment with lets way 48 hours for such amount is OK. But 10 days.... ohh.

[shulio]

So from what I gather it shouldn't take more than 48h. FJ support said this process "normally takes up to 10 business days", so I don't know how long it will take.

All I know is if this is how it's going to be any time I win big I don't know if I will stay here. I really like their site but being accused of fraud and having 2-3 weeks between winnings isn't in my best interests.

If it does go through within 48h, then I might reinvest and play their games again and recommend it to everyone.

I'm already lined up for a couple interviews so I could probably get them some publicity but if it's gonna be this unreasonable I'm not gonna recommend it.

Thanks for the help guys I appreciate it.

Take it easy man, if this is your first time winning this big then it is normal but the second and the next time you win big from here then they will process your withdrawal as fast as possible. I believe you are not using any fraud ways to win so just take it easy and relax because eventually they will release the withdrawal

[Shogen]

Take it easy man, if this is your first time winning this big then it is normal but the second and the next time you win big from here then they will process your withdrawal as fast as possible. I believe you are not using any fraud ways to win so just take it easy and relax because eventually they will release the withdrawal

From the OP, this is not his first time winning big. He won over 20 btc "last week or the week before" and received the bitcoin "within a couple days". He won another 14 btc a few days later and "withdraws were approved immediately".

[amiryaqot]

Don't be worry about this pending withdrawal if that fair and you didn't cheated the casino than you'll get paid for sure because fortunejack is legit casino so they will process your request as it is they will complete the investigation about this huge winning, congrats mate for this incredible winning.

[Xandan]

It seems op is very lucky person winning huge amount there, i think if that winning come with right way than no need to be worry about it.

[shulio]

Take it easy man, if this is your first time winning this big then it is normal but the second and the next time you win big from here then they will process your withdrawal as fast as possible. I believe you are not using any fraud ways to win so just take it easy and relax because eventually they will release the withdrawal

From the OP, this is not his first time winning big. He won over 20 btc "last week or the week before" and received the bitcoin "within a couple days". He won another 14 btc a few days later and "withdraws were approved immediately".

I actually means big win over 50 btc withdrawal, someone withdrawed alot before and got the same problem , eventually if he is clean then there is nothing to be afraid of sonce fortunejack will pay his player, this all is just for precautions anyway

[Graphics]

Don't be worry about this pending withdrawal if that fair and you didn't cheated the casino than you'll get paid for sure because fortunejack is legit casino so they will process your request as it is they will complete the investigation about this huge winning, congrats mate for this incredible winning.

How could you cheat a casino? House edge is house edge and the only possible chance is to find some bug in their software. FJ are legit... until they can't come with 50BTC for 10 days.

[Shogen]

Take it easy man, if this is your first time winning this big then it is normal but the second and the next time you win big from here then they will process your withdrawal as fast as possible. I believe you are not using any fraud ways to win so just take it easy and relax because eventually they will release the withdrawal

From the OP, this is not his first time winning big. He won over 20 btc "last week or the week before" and received the bitcoin "within a couple days". He won another 14 btc a few days later and "withdraws were approved immediately".

I actually means big win over 50 btc withdrawal, someone withdrawed alot before and got the same problem , eventually if he is clean then there is nothing to be afraid of sonce fortunejack will pay his player, this all is just for precautions anyway

Oh okay, I thought that 20 btc and 80 btc are kind of in the same order (I am not a whale or a casino site owner, so that is just my personal impression). Anyway, as I said in my post #3, it is normal to have a small delay for admin and/or programmer to check everything to make sure the win is legit, but the process is usually done much faster on the other site. FJ should do the checking to protect itself but should do it fast.