I would like to report a website as to add to the scam list. They have a one line section buried in pages of terms and conditions that will not allow you to make a withdrawal of even your original deposit until it's been wagered at least 3 times. I am a regular player on many different bitcoin casinos and I'm sure many of the operators would recognize me as either readyrmca or bitfloyd. I understand not being able to withdraw a bonus or a gift balance, but holding 20% of a players deposited balance is a scam. The site is also listed as provably fair, but when asked to provide seeds, the support staff pretty much just told me to trust him, the site was fair.
WWW.BTC-CASINO.IO It's listed on some other review sites as the #3 rated top bitcoin casino, WOW.
Here's a transcript of my chat with support on
www.btc-casino.io for anyone who's interested. This site should be blacklisted.
Dmitriy
Hi, how can I help You?
07:25
You
I'm new to your site and I just recently made my first deposit. I'm a daily player on several different BTC casinos. I requested a payout to check the payout process and find out how long it would take to pay out. My deposit has the required 4 confirmations, but my withdrawal is still listed as pending.
Can you tell me how long it normally takes to pay out a player. Since I often move from site to site to play my favorite games, this is very important to me.
07:26
John
Withdrawals are instant in most cases. Some delays might occur but they are not common.
Could you please specify your account email address?
07:28
You
Sure, it's #############
07:30
John
Roger, have you received the account confIrmation e-mail?
07:31
You
So sorry. I saw the email come through with my deposit, but I didn't know that I had to respond to it. I've just responded to the confirmation email now.
07:34
John
All right. I will forward the request to the financial department to speed up your withdrawal.
One more thing.
I would like to inform you, that you have to wager your deposit 3 times.
07:36
You
I never receive nor accept any bonus when depositing on any casino website.
07:37
John
The matter is, that according to our terms and conditions, each deposit has to be wagered 3 times.
07:37
You
I play with the bitcoin I deposit and if I win I withdraw it. I have about 10 sites that I play on daily, and I'm a reviewer for three different bitcoin casino review website.
07:37
John
8.9.1. if the total bet is less than three times the first deposit, the Company reserves the right to withhold 20% of the amount being withdrawn as a fee.
07:39
You
Ok. Play this game if you want to, but you'll be blackballed here,http://www.bitcoingg.com/, here betwithbtc.com, bitcoincasino.org, and bitcointalk.com
Those are the websites that I use for reviews
Have a nice day.
07:40
John
You should have read the terms before accepting them.
It's not our fault.
You confirmed that you agree with them.
07:42
You
You should be running a legitimate bitcoin casino rather than trying to scam people out of their winnings. I can completely understand having to bet a bonus 3 times or even 10 times, but my original deposit. That's unheard of and stealing.
07:43
Ivan
I understand your disappointment,. However, the wagering requirements for deposits are clearly stated in terms and conditions.
07:44
Ivan
Now you can either withdraw your funds with 20% fee or continue wagering your deposit. 90.00 - this is current amount of bets you've made.
So you still have to make 110mBTC bets to wager your deposit. (My original Deposit was 100mBtc).
He was trying to make me wager my original deposit plus the winnings that I'd made on my original deposit) https://blockchain.info/address/1MkRR9nq9WC8ygon5vDivrdA1R3tpQYgKx 07:47
You
I'll continue to wager the deposit. It means nothing to me and was a test deposit anyway to determine if this site is legitimate to bet with any substantial amount of bitcoin with. I got my answer. I'll continue using my deposit until it's gone or I meet the requirements. Where Can I see how much more I need to play to be able to withdraw 100% of my balance.
07:48
Ivan
You can contact support for that purpose.
07:50
You
So you don't even have a way for your players to see whether or not they've met the requirement, yet it's part of your terms and conditions. WOW, I've seen a lot of bitcoin scams, but sir you take the cake. Is there any provably fair element to the games on your website. Any way to check gameplay against a client seed on the blockchain?
Your website lists that it's provably fair. Where can I see the seeding to verify my gameplay?
07:53
Ivan
You can always ask us and we will provide you with all the information you need.
07:54
You
Ok. I'd like to see the seeding information for my last spin on the last game that I played today to check it against the blockchain.
07:55
Ivan
Unfortunately this information is not available for players.
07:56
You
So how are your games provably fair?
Because you say they are.
07:58
Ivan
Yes, they are.
08:02
You
8.9.1. if the total bet is less than three times the first deposit, the Company reserves the right to withhold 20% of the amount being withdrawn as a fee.
This is your rule. I'd like you to process my withdrawal and subtract the 20% fee from the amount that I'm withdrawing as is stated in your terms and conditions. My balance is 201.8mbtc
08:04
Ivan
Ok. Please, resubmit your withdrawal with the 20% subtraction included.
08:06
You
The withdrawal amount with the 20% deducted is 161.44, rounded to 161mbtc.
The request is in.
08:07
Ivan
Thank you, your withdrawal will be processed shortly.
08:13
You
As per section 8.9.2 of your terms and conditions I should be paid within 24 hours.
