Moneypot team? Where are you guys?

[MillionsBTCdev]

This post is more of a inquiry rather than a complaint...

Since the transition of ownership, there where several changes that affected some of the apps. Others may not notice it, but as a dev, this is very noticable..

One very noticeable, is your socketpot. The websocket that handles your chat.. Not every owner might notice it, but your socketpot has been failing to upgrade to a websocket, and it falls down to a polling protocol. Tho this is not a big concern, this beats the whole purpose of a websocket.. All this happened after you guys ran the socketpot api via cloudflare.. Cloudflare doesnt fully support websockets unless you pay a hefty amount.. So basically for now, cloudflare kills websockets. i have reported this issue,but still no action taken..

Why is this a concern? By definition, Polling is a server connection, just like a normal client-server request, and keeps that connection for short time period, during that time, the server/client can receive data. The client needs to reconnect periodically due to timeouts. Request using this are treated by the server like a normal http request or ajax. A Websocket on the other hand creates a tcp connection to the server and keeps that connection open as long as needed or until closed by the server or client. And during this connection, the client and the server can exchange information in almost at real-time manner. This is why websockets are very useful specially to chat server where in updates or replies happens in a real-time manner.

One more noticeable change is your 2fa.. this past days, when i try to login,it keeps saying i entered wrong codes, tho it is clearly correct, i have tried to do the same with mp.bustabit.com and i get no errors at all.. So what i did was just keep trying until it lets me in.. But today,another change was made, you now lock user accounts that tries to enter 2fa multiple times.. I know this is for security concern, bur have you checked on why the user keeps entering wrong codes? Maybe, its not the users fault after all?

Continuing with that,so yes,my account got locked. Another noticeable change was the lack of support.. Before, we can talk to ryan in real time whenever he is on via skype or slack.. but now after emails, i git no response. there's literally no one in-charge for support.

Just my observations,
-uni

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[JackpotRacer]

This post is more of a inquiry rather than a complaint...

Since the transition of ownership, there where several changes that affected some of the apps. Others may not notice it, but as a dev, this is very noticable..

One very noticeable, is your socketpot. The websocket that handles your chat.. Not every owner might notice it, but your socketpot has been failing to upgrade to a websocket, and it falls down to a polling protocol. Tho this is not a big concern, this beats the whole purpose of a websocket.. All this happened after you guys ran the socketpot api via cloudflare.. Cloudflare doesnt fully support websockets unless you pay a hefty amount.. So basically for now, cloudflare kills websockets. i have reported this issue,but still no action taken..

Why is this a concern? By definition, Polling is a server connection, just like a normal client-server request, and keeps that connection for short time period, during that time, the server/client can receive data. The client needs to reconnect periodically due to timeouts. Request using this are treated by the server like a normal http request or ajax. A Websocket on the other hand creates a tcp connection to the server and keeps that connection open as long as needed or until closed by the server or client. And during this connection, the client and the server can exchange information in almost at real-time manner. This is why websockets are very useful specially to chat server where in updates or replies happens in a real-time manner.

One more noticeable change is your 2fa.. this past days, when i try to login,it keeps saying i entered wrong codes, tho it is clearly correct, i have tried to do the same with mp.bustabit.com and i get no errors at all.. So what i did was just keep trying until it lets me in.. But today,another change was made, you now lock user accounts that tries to enter 2fa multiple times.. I know this is for security concern, bur have you checked on why the user keeps entering wrong codes? Maybe, its not the users fault after all?

Continuing with that,so yes,my account got locked. Another noticeable change was the lack of support.. Before, we can talk to ryan in real time whenever he is on via skype or slack.. but now after emails, i git no response. there's literally no one in-charge for support.

Just my observations,
-uni

hi uni

thank you very much for your posting because I was everyday thinking about a posting regarding slack. Ryan had IMO a free slack account and I just don't understand why the new team can't open a free slack account and give us a chance to talk not only to the new team but also to other app owners. here is the link
https://slack.com/pricing

we are not coders and can't explain the problems like you and therefore thank you for that.

and as you said in one of your postings that each day counts for an app owner

and because the new team was saying that they don't want to discuss here all moneypot stuff I am wondering where the problem is to open a slack account and even a free one

I am a noob and can open a free slack account in 2 minutes

[MillionsBTCdev]

This post is more of a inquiry rather than a complaint...

Since the transition of ownership, there where several changes that affected some of the apps. Others may not notice it, but as a dev, this is very noticable..

One very noticeable, is your socketpot. The websocket that handles your chat.. Not every owner might notice it, but your socketpot has been failing to upgrade to a websocket, and it falls down to a polling protocol. Tho this is not a big concern, this beats the whole purpose of a websocket.. All this happened after you guys ran the socketpot api via cloudflare.. Cloudflare doesnt fully support websockets unless you pay a hefty amount.. So basically for now, cloudflare kills websockets. i have reported this issue,but still no action taken..

Why is this a concern? By definition, Polling is a server connection, just like a normal client-server request, and keeps that connection for short time period, during that time, the server/client can receive data. The client needs to reconnect periodically due to timeouts. Request using this are treated by the server like a normal http request or ajax. A Websocket on the other hand creates a tcp connection to the server and keeps that connection open as long as needed or until closed by the server or client. And during this connection, the client and the server can exchange information in almost at real-time manner. This is why websockets are very useful specially to chat server where in updates or replies happens in a real-time manner.

One more noticeable change is your 2fa.. this past days, when i try to login,it keeps saying i entered wrong codes, tho it is clearly correct, i have tried to do the same with mp.bustabit.com and i get no errors at all.. So what i did was just keep trying until it lets me in.. But today,another change was made, you now lock user accounts that tries to enter 2fa multiple times.. I know this is for security concern, bur have you checked on why the user keeps entering wrong codes? Maybe, its not the users fault after all?

Continuing with that,so yes,my account got locked. Another noticeable change was the lack of support.. Before, we can talk to ryan in real time whenever he is on via skype or slack.. but now after emails, i git no response. there's literally no one in-charge for support.

Just my observations,
-uni

hi uni

thank you very much for your posting because I was everyday thinking about a posting regarding slack. Ryan had IMO a free slack account and I just don't understand why the new team can't open a free slack account and give us a chance to talk not only to the new team but also to other app owners. here is the link
https://slack.com/pricing

we are not coders and can't explain the problems like you and therefore thank you for that.

and as you said in one of your postings that each day counts for an app owner

and because the new team was saying that they don't want to discuss here all moneypot stuff I am wondering where the problem is to open a slack account and even a free one

I am a noob and can open a free slack account in 2 minutes

The 2fa concern is more serious tho, it needs to be addressed asap. I have players complaining that their 2fa doesn't work on their accounts.

[JackpotRacer]

[quote author=MillionsBTCdev link=topic=1320355.msg13494388#msg13494388

The 2fa concern is more serious tho, it needs to be addressed asap. I have players complaining that their 2fa doesn't work on their accounts.
[/quote]

I fully agree with you but do you have a clue why the new team changed or touched the 2fa?

[MillionsBTCdev]

[quote author=MillionsBTCdev link=topic=1320355.msg13494388#msg13494388

The 2fa concern is more serious tho, it needs to be addressed asap. I have players complaining that their 2fa doesn't work on their accounts.

I fully agree with you but do you have a clue why the new team changed or touched the 2fa?
[/quote]

Actually the 2fa works, but you have to be fast enough that soon as the code changes, you need to put it in right away. So im guessing its because of time syncing. Most if not all of my accounts on different sites uses 2fa, and i know that my Google authenticator is "on-sync". Also i have tried to login on the old setup of moneypot(mp.bustabit.com) and it works flawlessly. So im 99% sure that this has something to do on their server.

[JackpotRacer]

[quote author=MillionsBTCdev link=topic=1320355.msg13494388#msg13494388

The 2fa concern is more serious tho, it needs to be addressed asap. I have players complaining that their 2fa doesn't work on their accounts.

I fully agree with you but do you have a clue why the new team changed or touched the 2fa?

Actually the 2fa works, but you have to be fast enough that soon as the code changes, you need to put it in right away. So im guessing its because of time syncing. Most if not all of my accounts on different sites uses 2fa, and i know that my Google authenticator is "on-sync". Also i have tried to login on the old setup of moneypot(mp.bustabit.com) and it works flawlessly. So im 99% sure that this has something to do on their server.
[/quote]

thanks again for explaining

hopefully ranlo will see the thread and forward it to the right address or did you anyway contact the team again?

[hua_hui]

is it weird that now i cant even access to the moneypot website??? it is taking like 10min to load so far and it is not working for me.

[JackpotRacer]

is it weird that now i cant even access to the moneypot website??? it is taking like 10min to load so far and it is not working for me.

no problem here thats all I can say and to be frank it is time that the new MP will have their own thread to answer questions

[hua_hui]

is it weird that now i cant even access to the moneypot website??? it is taking like 10min to load so far and it is not working for me.

no problem here thats all I can say and to be frank it is time that the new MP will have their own thread to answer questions

thanks for helping me to check. seems weird that i cant load the main page. and yah it is kind of hard to reach the new MP when they even close their own MP thread. hai.

[ranlo]

I didn't have this thread followed before (didn't know about it). Sorry guys! Following it now. About sockets and other issues, we're aware. The issue with sockets at the moment is that it's routed through CF, which apparently blocks it. We'll be fixing that ASAP.

As an app owner, please join us in Slack. Toss me a pm for more information.

[Nextgen]

I too was a bit confused about this behavior , I mean they spent such a huge mount to buy it and the no promotion nothing for the popularity of their team.Looks really weird if not scammy.

[koutan]

Hello there.
I also found XSS Vulnerability in Socketpot,or Moneypot's chat system.
Since it is dangerous,please pm me for more information about this attack(ex.exploit code

Edit:I found that it was fixed,or was just not moneypot's problem. Sorry.

[JackpotRacer]

Hello there.
I also found XSS Vulnerability in Socketpot,or Moneypot's chat system.
Since it is dangerous,please pm me for more information about this attack(ex.exploit code)

thank you for info

PM send

[hua_hui]

I too was a bit confused about this behavior , I mean they spent such a huge mount to buy it and the no promotion nothing for the popularity of their team.Looks really weird if not scammy.

i dont think they spend a huge amount of money to buy it in order to scam it. not worth especially it is a team with huge reputation. i think they r yet to setup everything cause now there is more layer of communication need to be passed around so efficient is not as fast as the past. however, i really hope there is a gd channel/thread to voice out our concern/problem/issues etc.

[JackpotRacer]

I too was a bit confused about this behavior , I mean they spent such a huge mount to buy it and the no promotion nothing for the popularity of their team.Looks really weird if not scammy.

i dont think they spend a huge amount of money to buy it in order to scam it. not worth especially it is a team with huge reputation. i think they r yet to setup everything cause now there is more layer of communication need to be passed around so efficient is not as fast as the past. however, i really hope there is a gd channel/thread to voice out our concern/problem/issues etc.

thank you for your straight forward opinion. I fully agree with you but I am an app owner and if I would post the same it wouldn't be accepted  the same way

[panjul07]

is it weird that now i cant even access to the moneypot website??? it is taking like 10min to load so far and it is not working for me.

I'm facing the same problem, it is so heavy to load atm getting stuck on loading after few minutes. Surprisingly, the moneypot apps are so easy to load. Not really sure what's happening..lets just wait for the new owner to confirm.

Edit : it is loaded finally after 7-8minutes

[JackpotRacer]

Any news from the new moneypot teams regarding this heavy load thing? I could load faster yeaterday, but now I'm getting stuck on loading for more than 15minutes.

hi panjul

I remember when our Jackpotracer app was loading very slow Ryan did not want to feature us lol
and we did not understand what it has to do with to get featured or not. today we dont get our new apps featured and maybe thats ok and fine because our customers cant reach the MP site anyway

I  saw somewhere that you posted a pic of a Indonesian game with cards like dominos. could you point me to an english explanation of this game?

[panjul07]

Any news from the new moneypot teams regarding this heavy load thing? I could load faster yeaterday, but now I'm getting stuck on loading for more than 15minutes.

hi panjul

I remember when our Jackpotracer app was loading very slow Ryan did not want to feature us lol
and we did not understand what it has to do with to get featured or not. today we dont get our new apps featured and maybe thats ok and fine because our customers cant reach the MP site anyway

I  saw somewhere that you posted a pic of a Indonesian game with cards like dominos. could you point me to an english explanation of this game?

That's a dealer vs players game, where in each round both players and dealer get 2 cards only.
Rules of the game :
- Players wins if their card is higher than the dealer. Highest number is 9 and lowest is 0. This is how to count the cards http://prntscr.com/9ro9wq
- Dealer wins if his card is higher than players.
- If it is a tie i.e players 7 dealer 7, so dealer wins
- If players get 9 and dealer is lower than 9 they will get double amount of his bet.

Let me know if you have other questions, just pm me. I'll tell you more about the game with some pictures to make it more clear.

[JackpotRacer]

Any news from the new moneypot teams regarding this heavy load thing? I could load faster yeaterday, but now I'm getting stuck on loading for more than 15minutes.

hi panjul

I remember when our Jackpotracer app was loading very slow Ryan did not want to feature us lol
and we did not understand what it has to do with to get featured or not. today we dont get our new apps featured and maybe thats ok and fine because our customers cant reach the MP site anyway

I  saw somewhere that you posted a pic of a Indonesian game with cards like dominos. could you point me to an english explanation of this game?

That's a dealer vs players game, where in each round both players and dealer get 2 cards only.
Rules of the game :
- Players wins if their card is higher than the dealer. Highest number is 9 and lowest is 0. This is how to count the cards http://prntscr.com/9ro9wq
- Dealer wins if his card is higher than players.
- If it is a tie i.e players 7 dealer 7, so dealer wins
- If players get 9 and dealer is lower than 9 they will get double amount of his bet.

Let me know if you have other questions, just pm me. I'll tell you more about the game with some pictures to make it more clear.

thank you very much for the info very much appreciated. I will PM you not to spam this thread