Hi,
We are also using coinwallet service for XQN.
You can try send operator a PM here on forum, usualy fast response and good stable service.
IW
I asked the same question several time, but no one was really able to share experiences.
Asking the operator is a good idea in general, but I doubt he would state "Yeah, the plan is to run away with your coins when I collected enough of them.
So it would be great to have some reports from users with funds on the site for more than a few days. After all that scams, it' better to be more careful when giving away control over your coins.
We had funds on their site for more than a few days, infact we deposited the same day we got info about this site.
I never used their support service, only comunicating on PM in this forum.
We also use stakeminers.com service for XQN staking, and everyone can login to our account there to see our stats and how it performs/works.
This is our oldest cloud staking account, and we are happy with their services and customer care.
With this said, we also intend to open these kind of services with our systems.
Right now we handle a few clients in manual mode to determine what we need for the trustless auto mode function.
Our plam for this is to cater for all those who cant run their wallet localy, and who do not have the time to maintain and optimise a staking wallet.
SECURITY solutions that would render the current hacking/malware attacks useless in under construction, meaning users do not need to worry about trojans or malware since our system will handle all that automatic.
With all 3.party services, do not send more than you can afford to lose, until a real trustless and automatic solution is provided.
Happy cloud staking!
IW