how to open a new wallet with your backup ?

[Curious8]

Hi there

i made a backup in Blockchain.info and upload my backup here: https://blockchain.info/wallet/import-wallet
then i wrote my previous wallet password and the wallet opened but no bitcoins on it.
did i do somthing wrong ?

[AgentofCoin]

Hi there

i made a backup in Blockchain.info and upload my backup here: https://blockchain.info/wallet/import-wallet
then i wrote my previous wallet password and the wallet opened but no bitcoins on it.
did i do somthing wrong ?

I have never used that blockchain.info feature before.

Can you see your original btc addresses in this "imported wallet"?
Can you check your transactions to see if your btc moved out of the wallet?
Did you check your Archived addresses to make sure they are viewable?
Where did you store your "backup"?

What exactly do you see after you put your password in? Nothing?
Or just all empty balances in your addresses?

More info is needed to figure out what you see and what the problem might be.

[NorrisK]

First thing I would check is to see if you have the same public address as before. Also, are your coins still in the same address as before?

If so, you likely did something wrong with the import and should try it again. Maybe you missed one space or maybe you added one at the end.

[BTCBinary]

sometimes backing up can can get messi. You might want to take a look at the wiki tutorial. It will be very helpfull:

https://en.bitcoin.it/wiki/Backingup_your_wallet

[quentincole32]

Hi there

i made a backup in Blockchain.info and upload my backup here: https://blockchain.info/wallet/import-wallet
then i wrote my previous wallet password and the wallet opened but no bitcoins on it.
did i do somthing wrong ?

I think you are trying to import private key right?
Also are you make a backup from online wallet to online wallet? Or client wallet to online wallet? Or what?
Some privkey  back up file are encrypted, so you can't just copy paste it, you need to decrypt the privkey file first and then you are able to import it.
But if it's not the problem then maybe importing privkey need time to sync before the balance number show up.