Dear Campbx Support Center,
I’m writing on this forum because, after 4 tickets…. I didn’t get any reply.
For the entire past week, anytime I have been trying to withdraw Bitcoins, I’m getting the following message:
There is a temporary hold on your account due to a recent deposit.
¬
This should clear automatically in 2-3 business days in most cases. We apologize for any inconvenience.
First of all, I’m aware that from time to time, any exchange ( I’m a partner in The Rock Exchange), needs to verify transactions and, eventually, require additional information.
NOT A PROBLEM FOR ME and, as stated on my tickets, I’m ready to provide any additional information you may need.
However, what I’m missing is the total lack of response on your side…..
Could you be so kind to contact me at my email:
eliale@therocktrading.com in order to solve the problem?
Thank you very much