Stuck Ltc transactions on Bter.com

[mm5aes]

Have a couple of Ltc withdrawals stuck as "Waiting for balance...   " and a deposit which hasn't appeared on Bter.com.
Btc transactions seem to be working.
Cant get a response from either email or their ticket system.
Anyone else come across this or have the secret to getting them to respond?
Thanks

[1715144919]

1715144919

[1715144919]

1715144919

[1715144919]

1715144919

[twister]

Have a couple of Ltc withdrawals stuck as "Waiting for balance...   " and a deposit which hasn't appeared on Bter.com.
Btc transactions seem to be working.
Cant get a response from either email or their ticket system.
Anyone else come across this or have the secret to getting them to respond?
Thanks

https://bitcointalk.org/index.php?topic=1215679.msg13575481#msg13575481

They were hacked last year (like cryptsy did just now, if you believe that) and they have been acting strangely since. I hope you get your coins back but I doubt it. Keep us posted.

[lucaspukus]

Have a couple of Ltc withdrawals stuck as "Waiting for balance...   " and a deposit which hasn't appeared on Bter.com.
Btc transactions seem to be working.
Cant get a response from either email or their ticket system.
Anyone else come across this or have the secret to getting them to respond?
Thanks

Ive had problems depositing LTC. Been 3 days now. I managed to talk to someone on support a few days ago & they said they were syncing the wallet & to check in the morning.
Since then support only asks what they can help me with & then don't respond after that.
Also tried to withdraw some DASH again without success & with no response from support.
They were working fine a couple of weeks ago but now they smell VERY cryptsy to me.
Id say withdraw everything IF you can & avoid the site for now.
Im running out of sites to trade on >.<

[lucaspukus]

Have a couple of Ltc withdrawals stuck as "Waiting for balance...   " and a deposit which hasn't appeared on Bter.com.
Btc transactions seem to be working.
Cant get a response from either email or their ticket system.
Anyone else come across this or have the secret to getting them to respond?
Thanks

Ive had problems depositing LTC. Been 3 days now. I managed to talk to someone on support a few days ago & they said they were syncing the wallet & to check in the morning.
Since then support only asks what they can help me with & then don't respond after that.
Also tried to withdraw some DASH again without success & with no response from support.
They were working fine a couple of weeks ago but now they smell VERY cryptsy to me.
Id say withdraw everything IF you can & avoid the site for now.
Im running out of sites to trade on >.<

Dash has just come up on my pending deposits but still no LTC showing in my wallet

[mm5aes]

Have a couple of Ltc withdrawals stuck as "Waiting for balance...   " and a deposit which hasn't appeared on Bter.com.
Btc transactions seem to be working.
Cant get a response from either email or their ticket system.
Anyone else come across this or have the secret to getting them to respond?
Thanks

Ive had problems depositing LTC. Been 3 days now. I managed to talk to someone on support a few days ago & they said they were syncing the wallet & to check in the morning.
Since then support only asks what they can help me with & then don't respond after that.
Also tried to withdraw some DASH again without success & with no response from support.
They were working fine a couple of weeks ago but now they smell VERY cryptsy to me.
Id say withdraw everything IF you can & avoid the site for now.
Im running out of sites to trade on >.<

Dash has just come up on my pending deposits but still no LTC showing in my wallet

Good news on you're dash. Hope it's just a technical problem they're working on...
Was considering upping my Btc holding with them before this happened. The rate there giving seems to be consistent.

[lucaspukus]

Have a couple of Ltc withdrawals stuck as "Waiting for balance...   " and a deposit which hasn't appeared on Bter.com.
Btc transactions seem to be working.
Cant get a response from either email or their ticket system.
Anyone else come across this or have the secret to getting them to respond?
Thanks

Ive had problems depositing LTC. Been 3 days now. I managed to talk to someone on support a few days ago & they said they were syncing the wallet & to check in the morning.
Since then support only asks what they can help me with & then don't respond after that.
Also tried to withdraw some DASH again without success & with no response from support.
They were working fine a couple of weeks ago but now they smell VERY cryptsy to me.
Id say withdraw everything IF you can & avoid the site for now.
Im running out of sites to trade on >.<

Dash has just come up on my pending deposits but still no LTC showing in my wallet

Good news on you're dash. Hope it's just a technical problem they're working on...
Was considering upping my Btc holding with them before this happened. The rate there giving seems to be consistent.

Ye its a good site. Ive been using it a lot but it took half a day to get my DASH. Still made a profit but a lot less than when I initiated the transfer.
Id say hold off on the big deposits until you're sure all is well

[lucaspukus]

UPDATE:
Just spoke to admin & they said that LTC still has issues but BTC is fine.
Kinda difficult to get too many details as they're Chinese. Asked what other coins were having trouble (like 3 times) but still no reply on that.
Their vagueness is concerning. Think ill wait before trading there for a bit. Or at least until my LTC deposit comes through

[mm5aes]

LTC just turned up in my wallet. Looks like they have it fixed....

[lucaspukus]

LTC just turned up in my wallet. Looks like they have it fixed....

Same. Unfortunately if I sold now it would be at a loss. Hard to do arbitrage at this speed >.<
I went against my advice last night & transferred some NXT into my account from poloniex.... STILL not in my account this morning >____<
If they turn up once the price goes below what I bought it on poloniex I'm gonna start getting VERY suspicious about whats going on. Im getting this feeling they're playing with prices on other sites so you can buy & transfer to their site, they hold up the deposit till the price drops & then your stuck with coins you don't want.
A little "conspiracy theorist" but Im gonna see how things pan out with my NXT

[lucaspukus]

LTC just turned up in my wallet. Looks like they have it fixed....

Same. Unfortunately if I sold now it would be at a loss. Hard to do arbitrage at this speed >.<
I went against my advice last night & transferred some NXT into my account from poloniex.... STILL not in my account this morning >____<
If they turn up once the price goes below what I bought it on poloniex I'm gonna start getting VERY suspicious about whats going on. Im getting this feeling they're playing with prices on other sites so you can buy & transfer to their site, they hold up the deposit till the price drops & then your stuck with coins you don't want.
A little "conspiracy theorist" but Im gonna see how things pan out with my NXT

Just got a message from support saying a dev is still working on the NXT issue... Think I will be avoiding this site once I can withdraw my coins

[rokkyroad]

Bter up to their old tricks. They hate arbitrage when they are on the losing end. Watch how quick they slow or stop withdrawals on a coin that is pumping elsewhere.  I had it happen with vertcoin.  Avoid them like the plague.

[lucaspukus]

Bter up to their old tricks. They hate arbitrage when they are on the losing end. Watch how quick they slow or stop withdrawals on a coin that is pumping elsewhere.  I had it happen with vertcoin.  Avoid them like the plague.

Will do. Do you have any sites that you trust? I use Bittrex, vircurex, bleutrade, btc-e, poloniex & BTC markets