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January 17, 2016, 04:53:41 PM |
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Respected Support Staff,
I hope, you are having a nice time. Basically, i am sending this email because i need some urgent help. Its regarding my LTC wallet. Let me explain you in detail. I created an mining account on the litecoinpool.org around some time ago by the username: sam144169, at that time of signup, i added my LTC wallet address as an payout address & i locked it. But unfortunatelly, 3 days ago, my system got infected with some kind of virus which deleted all the .exe, .zip and .dat files from my system. So, i had no other option remained other than the complete system format. So, i formatted my whole system. But after doing that, i lost my LTC wallet backup. Today, when i logged in my "litecoinpool.org" account & tried to change/unclock my payout address with updated wallet address, it asked me for some kind of digital signature message which i should get on my original LTC wallet which unfortunatelly, i dont have anymore. I hope you understand my problem. Can you please help me with the issue? I hope, this will get soerted as soon as possible. Else, there will be no other option for me other than stop mining. Please help me. Waiting for the reply. Have a nice day.
Thanks, sam144169
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