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Author Topic: E-coin.io 2016 "Service unavailable -Try again later" -how theywill scam you_?  (Read 2631 times)
servicebad
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January 19, 2016, 06:15:15 AM
 #1

 E-coin.io 2016 "Service unavailable -Try again later" -how theywill scam you

Huh  Shocked  Roll Eyes

What you think about

Situation
you try load bitcoin to card and this not posible sent/withdraw

pause! omg! now i see this my eyes situation same 100%

site not wona give bbitcoin


he scam how cryptsy?



original topic


 Re: E-coin.io 2016 "Service unavailable -Try again later" -how theywill scam you



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Re: E-coin.io 2016 "Service unavailable -Try again later" -how theywill scam you
Today at 05:51:38 AM
   
Delete message  #1
I am not sure I would say SCAM

This is how using curacy exchange works. And your traction is to TRADE BTC for EUR. Most places offering this say it can take up to 48 hours to do the traction, particularly at peek times if any step is manual at all.

I have this happen all the time with an FX Broker I use BTC with. Between the time I do the transfer and receive the credit in both direction (in or out) the price of BTC changes. Some times it is against me and other times in my favor.

While you may feel scamed, you actually want it to work this way. Because if they do PRICE fix they eat the loss, or receive the gain. If they eat to many losses in the interest of customer service they go broke and fail. Where if they always give you SPOT at time of completed transaction all is sound.


As for "..already contacted one of my lawyers and his opinion is that its some weird type of financial scam." Is this "lawyer" experienced in BTC and conversion of curacy?
   


ou can prove their service & customer service are really bad. But, that's not enough to prove they are scammer.

You hire a lawyer & he really knows about "exchange rate" scam tricks, but is he know about bitcoin very well?
Anyway, thanks for the information. I also use e-coin too Roll Eyes




Helo

E-coin.io 2016 "Service unavailable -Try again later"


show screen web page oficial this shit site try agein rip our bitcoins?

E-coin.io 2016 "Service unavailable -Try again later"
E-coin.io 2016 "Service unavailable -Try again later"
E-coin.io 2016 "Service unavailable -Try again later"

i lost my 400 minutes today to fix and this NOT work WHERE MY BITCOIN? MR ORGANIZATOR?


this script stop or bitcoin? or?
i try enter and this msg

site close? or not work our bitcoins?

i try load card
but this situation

 Roll Eyes

i not recomend make deposit ot this site!
you lost your time+nervous+money+bitcoin+energy

 Roll Eyes HuhBTC

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Bitcoin Forum > Economy > Trading Discussion > Scam Accusations  > Re: E-coin.io 2016 "Service unavailable -Try again later" -how theywill scam you
   ? previous topic next topic ?
This sto pand not give bitcoin
this i lost time+bitcoin my

i not recomend make deposit to this coin site TOTAL VERDICT SCAM ME AND A LOT PEOPLES SE RESULT STOP BITCOIN MY HEY SENT ME BACK BITCOIN

i refresh but i se this

E-coin.io 2016 "Service unavailable -Try again later"

i ned my bitcoin fast TODAY but this SHIT Site Eat my money+energy+bitcoin my

HELP PLEASE
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January 19, 2016, 06:34:30 AM
 #2

You definitely sticked with the usual scam accusation format  Roll Eyes Roll Eyes
There is no sign that E-coin.io is a scam until now , just because service is temporary available doesn't mean that they will scam you , they are currently adding different features to their website so it still under development .

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January 19, 2016, 06:57:19 AM
 #3

E-coin.io 2016 "Service unavailable -Try again later" -how theywill scam you

Huh  Shocked  Roll Eyes

What you think about

Situation
you try load bitcoin to card and this not posible sent/withdraw

pause! omg! now i see this my eyes situation same 100%

site not wona give bbitcoin


he scam how cryptsy?



original topic


 Re: E-coin.io 2016 "Service unavailable -Try again later" -how theywill scam you



View Profile Email Personal Message (Online)
Trust:
   
   
Re: E-coin.io 2016 "Service unavailable -Try again later" -how theywill scam you
Today at 05:51:38 AM
   
Delete message  #1
I am not sure I would say SCAM

This is how using curacy exchange works. And your traction is to TRADE BTC for EUR. Most places offering this say it can take up to 48 hours to do the traction, particularly at peek times if any step is manual at all.

I have this happen all the time with an FX Broker I use BTC with. Between the time I do the transfer and receive the credit in both direction (in or out) the price of BTC changes. Some times it is against me and other times in my favor.

While you may feel scamed, you actually want it to work this way. Because if they do PRICE fix they eat the loss, or receive the gain. If they eat to many losses in the interest of customer service they go broke and fail. Where if they always give you SPOT at time of completed transaction all is sound.


As for "..already contacted one of my lawyers and his opinion is that its some weird type of financial scam." Is this "lawyer" experienced in BTC and conversion of curacy?
   


ou can prove their service & customer service are really bad. But, that's not enough to prove they are scammer.

You hire a lawyer & he really knows about "exchange rate" scam tricks, but is he know about bitcoin very well?
Anyway, thanks for the information. I also use e-coin too Roll Eyes




Helo

E-coin.io 2016 "Service unavailable -Try again later"


show screen web page oficial this shit site try agein rip our bitcoins?

E-coin.io 2016 "Service unavailable -Try again later"
E-coin.io 2016 "Service unavailable -Try again later"
E-coin.io 2016 "Service unavailable -Try again later"

i lost my 400 minutes today to fix and this NOT work WHERE MY BITCOIN? MR ORGANIZATOR?


this script stop or bitcoin? or?
i try enter and this msg

site close? or not work our bitcoins?

i try load card
but this situation

 Roll Eyes

i not recomend make deposit ot this site!
you lost your time+nervous+money+bitcoin+energy

 Roll Eyes HuhBTC

Pages:
watch |  Add poll  |  Print
Bitcoin Forum > Economy > Trading Discussion > Scam Accusations  > Re: E-coin.io 2016 "Service unavailable -Try again later" -how theywill scam you
   ? previous topic next topic ?
This sto pand not give bitcoin
this i lost time+bitcoin my

i not recomend make deposit to this coin site TOTAL VERDICT SCAM ME AND A LOT PEOPLES SE RESULT STOP BITCOIN MY HEY SENT ME BACK BITCOIN

i refresh but i se this

E-coin.io 2016 "Service unavailable -Try again later"

i ned my bitcoin fast TODAY but this SHIT Site Eat my money+energy+bitcoin my

HELP PLEASE
You English is really really and your thread is barely readable..closer to unreadable.
BTW i never had problem with ecoin, they are probably just updating the site so stop panicking Smiley

The only online casino on which i won something. I made 17mBTC from 1mBTC in like 15 minutes.  This is not paid AD!

▀Check it out yourself▀
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January 19, 2016, 07:00:18 AM
 #4

Your post looks like shit, I can't understand a single part of what you wrote.
They are having bank problems if you read what the customer service rep posted on the thread, but let's be honest you probably don't understand English. Use a better translator and STOP putting spaces every sentence because it's annoying and no one can read it. It's not a scam yet, so just be patient.
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January 20, 2016, 06:21:22 PM
 #5

lol they work well...
I have just set their card as payment processor for a local service in Italy!

don't tell bullshit Wink
teddy5145
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January 21, 2016, 06:27:08 AM
 #6

I got nausea after reading this topic
Maybe you need to take english course before Tongue

Anyway, no ecoin is legit and every website has their downs, just because they are going offline for a few hours doesn't mean they are running away just like that

Good day Smiley
SERVERIA
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March 19, 2016, 12:00:41 PM
 #7

I faced the same issue as the TS. I guess they'll fix it and stuff but kind of inappropriate for a financial institution to ignore emails and have that much downtime/issues.

Neluns
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March 21, 2016, 01:45:58 PM
 #8

Two days later the issue is still there!   Sad

Neluns
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March 21, 2016, 03:34:35 PM
 #9

using the website daily, besides the maintenance on the weekend everything is fine for me.

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March 21, 2016, 07:28:28 PM
 #10

Have you tried to load your card during the last 2-3 days? This is what I received from their support:

Hello,

Unfortunately, the card loading service is temporarily unavailable.

We are expecting our partner bank to resume the service soon (expected tomorrow).

Please, accept our sincere apologies for the inconvenience.

Kind regards,
E-Coin Team

Neluns
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March 21, 2016, 07:38:12 PM
 #11

Have you tried to load your card during the last 2-3 days? This is what I received from their support:

Hello,

Unfortunately, the card loading service is temporarily unavailable.

We are expecting our partner bank to resume the service soon (expected tomorrow).

Please, accept our sincere apologies for the inconvenience.

Kind regards,
E-Coin Team

yes. today.


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March 21, 2016, 08:07:35 PM
 #12

Here's what I get:

Service unavailable - try again later, refId: #####################

Neluns
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March 22, 2016, 04:15:45 PM
 #13

Still having issues, unable to load the card. 5th day of the issue, support is not answering my emails. I still don't even know what is happening and if all or some accounts are affected.  Huh

Neluns
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March 22, 2016, 04:27:32 PM
 #14

are you using the maxamount function? also what browser?

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March 22, 2016, 04:33:03 PM
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Nope, just my tried entering my accounts balance or any number below it. Right now I tried this max amount thing too - immediately giving the same Service unavailable error. Tried Chrome, Firefox, several mobile browsers too...

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March 22, 2016, 05:34:09 PM
 #16

Just found out that most reviews on E-coin's FB page are fake. Found at least a handful of 5-star reviews left by E-coin employees or owners. Most of the real reviews are negative (1 star). Not a good sign at all. I guess I should say goodbye to my BTC.  Shocked

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March 23, 2016, 07:46:51 AM
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Nope, just my tried entering my accounts balance or any number below it. Right now I tried this max amount thing too - immediately giving the same Service unavailable error. Tried Chrome, Firefox, several mobile browsers too...

We apologise for the delay. We are having some issues recently with our banking partner. We are working to resolve the issues.

Quote
Just found out that most reviews on E-coin's FB page are fake. Found at least a handful of 5-star reviews left by E-coin employees or owners. Most of the real reviews are negative (1 star). Not a good sign at all. I guess I should say goodbye to my BTC.  Shocked Shocked

Your bitcoins are safe. Actually we never have control of users bitcoin. We use BitGo for our wallets and security. Your bitcoins are safe.
There are over 70 reviews on Facebook. We cannot control reviews. We have now shipped over 18,000 cards worldwide.

I would be glad to look into your issues personally if you like. pr@wirexapp.com

Wirex — crypto-friendly currency accounts, VISA debit cards, bitcoin wallet, and now PCI DSS certified.
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March 23, 2016, 08:10:30 AM
 #18

Hello All,

My name is Alena, and I am from Customer Service/TS team of E-Coin. Some of you may know me from our main thread, some - not.
In any case I wish to clarify few thing here as well.

There are two types of Service Unavailable errors:
- just service unavailable;
- and service unavailable with refID.

1. You can see the first one when we run out of FIAT (regular currency) on our bank accounts. Why this happens. Every working day our bank processes the settlements and load our USD, EUR and GBP accounts (let's call it currency pools) with funds. The sums are different everyday (I will be completely honest - I do not know what it depends on, this is not a shared info), and the bank is off for the weekend. So, from time to time - usually closer to Sunday night or when our clients are very active - the funds in one of those pools finish. IN most situations, the next-day settlement fixes the issue and everything goes smooth. However sometimes, the bank delays the settlement for hours, or days. We are trying to influence them somehow, however it is not that easy.
We hoped the But Bitcoin function will balance the pools' load/unload, however it is not yet as popular as Card load.

2. When you see service unavailable with ref id - this is completely different. It usually means one of the following:
- you did not consider blockchain fee and tried to load (or transfer) all of your bitcoins. Just try smaller sum.
- your wallet balance is different from your account balance - you will not be able to recognize this, so if loading smaller sum did not help, contact support (support@e-coin.io) - we will check everything and correct.

Also, our developers promised to improve the blockchain fee calculation, so you should see less errors of that type in future.

In any case, if anything is not working as supposed or you just have some questions, or need clarification, feel free to email support (do not forget to copy-paste refID if you have it), or send me PM (please include your email address linked to E-Coin, an ferID).

Lana,
Customer Service at Wirex Limited
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March 23, 2016, 08:13:53 AM
 #19

Also, our developers promised to improve the blockchain fee calculation, so you should see less errors of that type in future.


Small addition: this is regarding Maximum Amount button work. In the meantime, please enter the amount manually (just a bit less than you have on your balance) - it should pass though fine.

Lana,
Customer Service at Wirex Limited
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March 24, 2016, 08:54:10 AM
 #20

Hello All,

My name is Alena, and I am from Customer Service/TS team of E-Coin. Some of you may know me from our main thread, some - not.
In any case I wish to clarify few thing here as well.

There are two types of Service Unavailable errors:
- just service unavailable;
- and service unavailable with refID.

1. You can see the first one when we run out of FIAT (regular currency) on our bank accounts. Why this happens. Every working day our bank processes the settlements and load our USD, EUR and GBP accounts (let's call it currency pools) with funds. The sums are different everyday (I will be completely honest - I do not know what it depends on, this is not a shared info), and the bank is off for the weekend. So, from time to time - usually closer to Sunday night or when our clients are very active - the funds in one of those pools finish. IN most situations, the next-day settlement fixes the issue and everything goes smooth. However sometimes, the bank delays the settlement for hours, or days. We are trying to influence them somehow, however it is not that easy.
We hoped the But Bitcoin function will balance the pools' load/unload, however it is not yet as popular as Card load.

2. When you see service unavailable with ref id - this is completely different. It usually means one of the following:
- you did not consider blockchain fee and tried to load (or transfer) all of your bitcoins. Just try smaller sum.
- your wallet balance is different from your account balance - you will not be able to recognize this, so if loading smaller sum did not help, contact support (support@e-coin.io) - we will check everything and correct.

Also, our developers promised to improve the blockchain fee calculation, so you should see less errors of that type in future.

In any case, if anything is not working as supposed or you just have some questions, or need clarification, feel free to email support (do not forget to copy-paste refID if you have it), or send me PM (please include your email address linked to E-Coin, an ferID).


Error No2 also happens when using the max amount function of the page

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