I decided to log in cryptsy and get all the coins and I received message that my account is locked because my last activity was before six months. I decided to write a message to your support to unlock my account and their reply was that i need to answer some security questions, which i don’t remember to fill them or if i have filled them they will be filled with some false information, because i have never used such functionality in my entire life and I am not used to it. I have send another message to the support but they did not answer me. I have coins in my account which i want to get. Please help.
I've got a reply on my support ticket just a few days ago.
So maybe you are not out of luck. But make sure to address them in a nice manner.
If you gonna curse or yell, don't expect support from them.