Hello Everyone,
I wanted to follow up on this and let you know that after over 3 months, my coins were unlocked and I was able to transfer them out. Know that there is hope! I sort of suspected that they may force a 90 day hold of some sort, based on something I had read somewhere. I decided to be patient until after that time passed. The timing which I was able to withdraw my coins seems to confirm my suspicion as it was the first business day after the 90th day after "re-submitting" KYC documentation that I received an email that my account had been unlocked. This was a frustrating experience, but I do believe that CampBX is either
A. Trying very hard to minimize losses - even at the sacrifice of customer experience
AND/OR
B. Were hacked at some point, experienced significant losses, and are doing their best to slowly to pay out customers over time.
If B. is part of the equation I would have preferred knowing up front, as I would have been willing to give them more time. Suing an insolvent business will not ultimately help everyone recuperate their coins.
My suggestion is to be patient and be nice, even if that is hard (especially in crypto world). Contact Keyur as mentioned above. Finally, give it at least 90 days. Seeing as this saga is now resolved, I'm willing to let bygones be bygones. I likely won't be using CampBX moving forward, but I don't plan to pan them in reviews as I do believe they are trying to do the right thing.
User | Ticket filed? | Status |
Flicka | Yes. | Locked |
r-bitcoin | Yes. | Locked |
dano767 | Yes. | Locked |
CampBxSucks | Unknown. | Locked |
rta | Unknown. | Locked |
JPBitHouse | Yes. | Locked |
SkylarkV | Unknown. | Locked |
maximus01701 | Yes. | Locked |
SJM211 | Yes? | Unlocked / funds transferred out? |
zerotonine | Yes. | Locked |
rossrjensen | Yes. | Unlocked |
augenbrau | Yes | Locked |