BitInstant Issue. Please help.

[PharaohUB]

I hope I did everything right.  I started a transaction with BitInstant.  I went through the process and chose "send to bitcoin address".  I used my address for my coinbase.com account.  I was given info to send via moneygram.  I went to the store and sent 500 to zipzap.  Got an e-mail confirmation from ZipZap that money was received.  I never received one piece of e-mail from BitInstant.  No confirmation when I started the order, nothing when I completed it.  It's been about 40 hours since ZipZap confirmed receipt and I don't see the bitcoins anywhere.  I don't know my order number as BitInstant never e-mailed me anything.  BitInstant isn't responding to e-mails and their live chat does not work.  Can someone help me?  This is my first time doing this.  I hope I didn't do something wrong.  That's a lot of money just to disappear...

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[John (John K.)]

Ask here: https://bitcointalk.org/index.php?topic=128314.460

Don't worry, they'll fix your problem.

[PharaohUB]

Thanks John just noticed the thread and posted the issue there!

[Yankee (BitInstant)]

Hey, I responded to you in the other thread.

Please delete this thread, or change the title asap!

Thanks