Someone logged into my btc-e account. What do I do?

[Bitcoi2n2n]

Hey,

my BTC-E.com account has been hacked. I haven't used that account for at least one year. It is just left to rot anyways.
I got a mail last week saying a login got authorized from an Australian IP.
However I am worried of eventually having infected my pc. Even though that infection must have been over a year ago then. It's weird that they just login now if they actually logged my keyboard.
I want to make sure though. How should I proceed? Are there any good programs for detecting keyloggers or similar? I only use Avira antivirus but it never mentioned anything in quite a while. Any good scanners out there?
And has someone experienced anything similar with his account?

Tbh. As said... It is very unlikely that it is a keylogger since I didn't log into btc-e for a LONG LONG time. Might be even longer than just 1 year. Might even be 2 years ago. And if it was a logger they would have gained other passwords as well. Yet I have never had any similar occurences with any other sites.
Was BTC-E's database hacked or anything?

[Chef Ramsay]

My stuff is good. What is the decadence(totals or thereabouts) in your account? Did you make a move recently?

[bitbaby]

If you fear that there might be a keylogger or malware of any kind then its best just to format the PC, then re-install the security softwares (first thing) and update them, I use Avast Premium + Malwarebytes Anti-Malware.

After that move your funds to another wallet, change the passwords of important accounts and use 2fa wherever possible. Not aware of any news about BTC-e getting hacked.

Although, someone else reported something similar, 5 months back here: https://www.reddit.com/r/Bitcoin/comments/3k5qvu/btce_hacked_havent_used_it_in_a_year_and_all_the/

Maybe its just BTC-e's way of finding out if someone still wants to use their accounts or not before they remove them completely.

[crazyivan]

Also, I d suggest adding some form of antikeylogger software as well. The safest option would be to wipe your system clean and install antivirues, antimalware and antikeylogger.

[Herbert2020]

if you want to be safe, clean your PC with using antivirus and antispyware programs. run a full check in order to remove any possible threat that might exist on your PC.

but in order to be 100% safe forever and not to have to worry about these things that much, you should move all your funds to a cold storage.

[Alvin Fahriza]

is the most important thing. do not use the same password for each security. I think once you hack. better reinstall your pc

[Jeremycoin]

For more security, by a new AntiVirus program that has a great review. That should help you better, rather than just use Avira Antivirus.

[aardvark15]

Try logging in to your btc-e account from a different computer and transfer the funds out and close that account.

[Pattart]

For more security, by a new AntiVirus program that has a great review. That should help you better, rather than just use Avira Antivirus.

I never use antivirus in my computer. but i never been hacked ? just don't download arbitrary, and do not easily believe to fill the email data and password on foreign sites

[Bitcoi2n2n]

Also, I d suggest adding some form of antikeylogger software as well. The safest option would be to wipe your system clean and install antivirues, antimalware and antikeylogger.

Do you or anyone else have any information on what antikeylogger and PC-Scanning software is reliable?

I found out there are lots of cases where people experienced the same thing as I did. Another one from only 11 days ago: https://www.reddit.com/r/Bitcoin/comments/44azpv/successful_authorization_on_old_btce_account/

Some do even go as far as to say that they suspect btc-e of selling the accounts infos etc. Because those people also did not find any keyloggers or similars on their computers.
It indeed is very weird. My PC also seems to be clean. At least according to avira and according to the fact that no other account by me got compromised. If I was infected with something they would have way more data than that BTC-e account. And in fact that would be the last account they'd obtain by me because I didn't ever use it actively and it was fully inactive for 1-2 years now.

This is very weird indeed. I can't exclude the possibility that btc-e's database is compromised or something.

[jayce]

It indeed is very weird. My PC also seems to be clean. At least according to avira and according to the fact that no other account by me got compromised. If I was infected with something they would have way more data than that BTC-e account. And in fact that would be the last account they'd obtain by me because I didn't ever use it actively and it was fully inactive for 1-2 years now.

This is very weird indeed. I can't exclude the possibility that btc-e's database is compromised or something.

You could have login into a phising site before and the hacker could be just trying to login to various site using the email and password obtained from the phising site and it got into your btc-e account. Try scanning your PC with other variety of virus scanner instead of just avira, sometimes it could not be detected by some specified scanner

[BitMaxz]

You should install anti virus first i suggest anti virus is kaspersky make sure your anti virus is updated and your firewall is on..
Not only phishing can hack your account there's a new way to hack our wallet..like cookie monitoring that they can save and record your cookies and convert it into username and password..
after installing anti virus reset your account wallet password... always safe if you use random capital letters in your password..

[Raimonn]

If you use the same password for all the websites, its possible that you signed on a false webservice that stole your password. Never use the same password on two or more websites. And install a good antivirus to avoid key loggers or other virus.