AdolfinWolf
Legendary
 Offline
Activity: 1946
Merit: 1427
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July 04, 2019, 03:50:00 PM
Last edit: July 04, 2019, 06:22:01 PM by AdolfinWolf |
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They do not respond neither email, redit nor jabber. 2 days now.
Their last reddit post was over a year ago, and they haven't been online on the forum for the last month or so. (Which is kind of odd indeed.)
Better to post it up publicly so that we would able to know on whats the current issue you are facing on.
Have you sent out support ticket?
Same problem website shows Your mixer transaction status: Waiting for deposits Information: Check again after depositing Its been more than 48 hours since support ticket sent out, no reply there jabber also unreachable i have the same Problem ..... i hope come fast solution .....
If you're serious, please open a scam accusation here https://bitcointalk.org/index.php?board=83.0 with the right format and all your transaction information. That way, they can be tagged and either other users will be warned, or bitcloak will resolve the situation. edit: see reply below. |
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"If you don't want people to know you're a scumbag then don't be a scumbag." -- margaritahuyan
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Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction.
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BitCloak (OP)
Jr. Member
Offline
Activity: 89
Merit: 5
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July 04, 2019, 06:07:21 PM |
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Hello,
sorry we had quite some network issues with multiple bitcoin servers, it resulted in many orders being delayed.
mixer is currently still paying out everyone that got delayed. If by later today you are still missing a payout send us an email.
BitCloak.
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BitCloak Mixer - BTC & BCH Mixer - Api , Pgp proof, Fast, Trusted, The most advanced mixer, since 2016 - https://bitcloak43blmhmn.com
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BitCloak (OP)
Jr. Member
Offline
Activity: 89
Merit: 5
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July 10, 2019, 09:48:30 PM |
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Updates:
- replaced all our back-end servers with better ones to improve performance (outside EU, UK, USA)
- fixed a strange performance issue related to bitcoin core software in the mixer internal code.
- increased the minimum mixing depth for all internal transactions to improve overall privacy.
We are still working the blacklist feature and will announce it soon.
Thank you,
BitCloak
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BitCloak Mixer - BTC & BCH Mixer - Api , Pgp proof, Fast, Trusted, The most advanced mixer, since 2016 - https://bitcloak43blmhmn.com
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BitCloak (OP)
Jr. Member
Offline
Activity: 89
Merit: 5
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September 26, 2019, 12:31:17 PM |
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Updates:
- we improved our mixing algorithms by A LOT, making analysis even harder.
- lowered the maximum service fee range (mixer is now cheaper, fee is still around 2%)
- improved the mixer internal api speeding some thing up (checking order status)
We noticed multiple mixer addresses received deposits after expiration (24 hours), but received no refund requests.
Please contact us if you deposited to an expired address, a full refund will be sent to you.
About the blacklist feature: we lowered the priority of this feature since is causing problems with performance
on our development server and overall needs a better approach. It will be completed but we cant provide an eta yet.
Thank you,
BitCloak
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BitCloak Mixer - BTC & BCH Mixer - Api , Pgp proof, Fast, Trusted, The most advanced mixer, since 2016 - https://bitcloak43blmhmn.com
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chance01
Member
Offline
Activity: 75
Merit: 15
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October 01, 2019, 02:55:57 PM |
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Hello,
I have not read the whole pages before (also because my english is not so good).
So, if my questions are already answered there, I apologize, a link would be nice.
I'm currently on the start page of bitcloak and want to mix BCH (Bitcoin Cash), so I clicked to "mix my bitcoins".
But it only says "enter a bitcoin adress..." (payout bitcoin adress). Does this also mean a BCH address? Should I just write in there a BCH-Adress?
What does the "max amount" mean that I should enter? Is there also a "min amount"?
I only have one amount that I would send, say 0.95984 BCH, is that the max amount?
But transfer fees are also deducted from the amount (approx. 0.00003 BCH), if I send it, do I have to deduct them correctly from the max amount? What if the max amount entered is not 100% correct? Will my BCH end up in Nirvana?
What is the thing with the optional time delay? What advantages/disadvantages does it have to write something into it, and if I write something into it, what is recommended? Do the calculated fees depend on which time delay I choose?
Many thanks in advance for an answer!
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brosef182
Newbie
Offline
Activity: 6
Merit: 0
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October 04, 2019, 06:23:48 AM |
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I'm having issues with this mixer. I sent coins to the mixer which were confirmed as received by blockchain, but the mixer hasnt released clean coins back to me yet.
I have emailed them about it...lets' see how they respond.
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BitCloak (OP)
Jr. Member
Offline
Activity: 89
Merit: 5
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October 07, 2019, 04:48:03 PM |
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Hello,
I have not read the whole pages before (also because my english is not so good).
So, if my questions are already answered there, I apologize, a link would be nice.
I'm currently on the start page of bitcloak and want to mix BCH (Bitcoin Cash), so I clicked to "mix my bitcoins".
But it only says "enter a bitcoin adress..." (payout bitcoin adress). Does this also mean a BCH address? Should I just write in there a BCH-Adress?
What does the "max amount" mean that I should enter? Is there also a "min amount"?
I only have one amount that I would send, say 0.95984 BCH, is that the max amount?
But transfer fees are also deducted from the amount (approx. 0.00003 BCH), if I send it, do I have to deduct them correctly from the max amount? What if the max amount entered is not 100% correct? Will my BCH end up in Nirvana?
What is the thing with the optional time delay? What advantages/disadvantages does it have to write something into it, and if I write something into it, what is recommended? Do the calculated fees depend on which time delay I choose?
Many thanks in advance for an answer!
Hello, sorry for our delay. If you are on the main home page you just need to select "bch" (green icon) from the menu in the navigation bar. The bch mixer has "/bch" in the url and the web form will say "Payout Bitcoin Cash Address (CashAddr format)". If you set lets say 0.1 bch to be mixed the webpage shows the amount less fee that you will receive, but is perfectly fine to send a different amount, the mixer will adapt and apply the same fee percentage. Time delay comes with no extra cost, it can be useful if you want to delay your payout from the mixer. I'm having issues with this mixer. I sent coins to the mixer which were confirmed as received by blockchain, but the mixer hasnt released clean coins back to me yet.
I have emailed them about it...lets' see how they respond.
We just replied to your email offering a full refund, your coins were sent to an expired address. Thank you, BitCloak |
BitCloak Mixer - BTC & BCH Mixer - Api , Pgp proof, Fast, Trusted, The most advanced mixer, since 2016 - https://bitcloak43blmhmn.com
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BitCloak (OP)
Jr. Member
Offline
Activity: 89
Merit: 5
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November 03, 2019, 06:49:42 PM |
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We had some maintenance downtime today, mixer is working and back online now.
Some orders were delayed by several hours, sorry about that.
BitCloak
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BitCloak Mixer - BTC & BCH Mixer - Api , Pgp proof, Fast, Trusted, The most advanced mixer, since 2016 - https://bitcloak43blmhmn.com
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BuyingFast
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November 25, 2019, 01:09:54 PM |
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Do you plan on supporting Litecoin? Same questions for NANO?
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BuyingFast
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November 26, 2019, 08:51:34 AM |
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Do you plan on supporting Litecoin? Same questions for NANO?
Please consider it, it's important. Other mixers honestly suck, and I'd rather you start supporting new coins, rather than others. |
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Crypto_Man1212
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November 26, 2019, 11:41:48 PM |
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When I need coin mixing, this is where I come. But I'm curious, can the API be used to integrate with a WordPress website easily?
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JeromeTash
Legendary
 Online
Activity: 2142
Merit: 1212
Heisenberg
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November 27, 2019, 07:05:12 AM |
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Do you plan on supporting Litecoin? Same questions for NANO?
Please consider it, it's important. Other mixers honestly suck, and I'd rather you start supporting new coins, rather than others. The mixer has been in existence since 2016. If they were to add support for a couple more coins, they should have done it by now. I suppose it would be better to look for a mixer that supports litecoin because from the look of things, you might wait for a long time.
When I need coin mixing, this is where I come. But I'm curious, can the API be used to integrate with a WordPress website easily?
I believe its possible. OP has not been online for over 23 days, Maybe you could try to contact their support to get a faster response: Their Email is: bitcloak43blmhmn@tuta.io |
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BitCloak (OP)
Jr. Member
Offline
Activity: 89
Merit: 5
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November 27, 2019, 10:50:16 AM |
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Do you plan on supporting Litecoin? Same questions for NANO?
Do you plan on supporting Litecoin? Same questions for NANO?
Please consider it, it's important. Other mixers honestly suck, and I'd rather you start supporting new coins, rather than others. Hello, thanks for reaching out. We do have plans for Litecoin (is on the test server already), but no plans for Nano currently. Hopefully in the next month or two we will add the Litecoin version to the mixer. We are mainly focused on improving the mixing engine and other components, so adding new coins takes some time. When I need coin mixing, this is where I come. But I'm curious, can the API be used to integrate with a WordPress website easily?
Thank you, yes the API can be used from anywhere, including a WordPress page. If you need example code or help implementing it feel free to contact us by email, we are happy to help. Will be here for anything, BitCloak |
BitCloak Mixer - BTC & BCH Mixer - Api , Pgp proof, Fast, Trusted, The most advanced mixer, since 2016 - https://bitcloak43blmhmn.com
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BuyingFast
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November 27, 2019, 11:50:56 AM |
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The mixer has been in existence since 2016. If they were to add support for a couple more coins, they should have done it by now. I suppose it would be better to look for a mixer that supports litecoin because from the look of things, you might wait for a long time.
A kid can only hope. But is there even such thing as a Litecoin mixer? Preferably with the same legitimacy that BitCloak brings? |
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LeGaulois
Copper Member
Legendary
Offline
Activity: 2870
Merit: 4095
Top Crypto Casino
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November 27, 2019, 03:09:06 PM |
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But is there even such thing as a Litecoin mixer? Preferably with the same legitimacy that BitCloak brings? Yes for Litecoin, and even Dash. But it's not something popular. There are currently probably only 1 or 2 mixers with it, and I don't know if there is a real demand behind. (or the LTC fans?) With the same legitimacy is something else, Bitcloak has been around since a long time now, near 4 years |
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BuyingFast
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November 28, 2019, 03:05:59 PM |
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But is there even such thing as a Litecoin mixer? Preferably with the same legitimacy that BitCloak brings? Yes for Litecoin, and even Dash. But it's not something popular. There are currently probably only 1 or 2 mixers with it, and I don't know if there is a real demand behind. (or the LTC fans?) With the same legitimacy is something else, Bitcloak has been around since a long time now, near 4 years Thanks, good info. |
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BLACKCOIN883
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November 29, 2019, 01:35:09 PM |
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I like that you have multiple hosts; they really seem different because the SSL certs are different. Which one would you say that it's safer to use? Why?
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BuyingFast
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December 01, 2019, 08:00:47 AM |
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I would bet on the tor mirror being safer, even though the difference might be negligible. Just search for Tor Browser on Google if you need a browser to access it...
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BitCloak (OP)
Jr. Member
Offline
Activity: 89
Merit: 5
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December 01, 2019, 12:58:50 PM |
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Hello,
yes the Tor mirror is indeed the best option as BuyingFast suggested,
the differences between the .com and .ru mirrors are the SSL certificate and where the domain is registered.
Both servers are identical regarding network speed, hardware resources and code running.
Thank you,
BitCloak
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BitCloak Mixer - BTC & BCH Mixer - Api , Pgp proof, Fast, Trusted, The most advanced mixer, since 2016 - https://bitcloak43blmhmn.com
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Crypto_Man1212
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December 03, 2019, 08:16:23 PM |
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Thank you, yes the API can be used from anywhere, including a WordPress page. If you need example code or help implementing it feel free to contact us by email, we are happy to help.
Nice, I will contact you if I fail to go through the process by myself. There's always some unforeseen issue with WordPress... |
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