Sharma (OP)
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March 11, 2016, 12:27:35 PM |
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I have a withdrawal stuck for +24 hours, and my support ticket that i made this morning is still unanswered. I visited their sig campaign thread, and found out the campaigners haven't been payed for up to 5 days (and their support tickets are unanswered to), and some of them also reported stuck withdrawals.
I'd like to open a scam accusation to make sure people are at least informed about possible problems, and maybe some of them can avoid losing their coins.
My main question: is a withdrawal stuck for 24 hours, and an unanswered ticket for 4+ hours enough to start a thread, or should i wait untill monday (risking some innocent people walking into a trap?)
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Holdaaja
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March 11, 2016, 12:47:43 PM Last edit: March 11, 2016, 12:59:52 PM by Holdaaja |
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Is it bitcoin withdraw or some other coin? Also I got my signature balance paid just now so no need to worry about that.
Edit: I just made bitcoin withdraw and got it in my wallet in 20 seconds.
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Sharma (OP)
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March 11, 2016, 01:14:39 PM |
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Is it bitcoin withdraw or some other coin? Also I got my signature balance paid just now so no need to worry about that.
Edit: I just made bitcoin withdraw and got it in my wallet in 20 seconds.
It was an altcoin (Litecoin), but it's still "pending" as we speak (ticket still unanswered). The fact that you got BTC out is a good sign tough, i'll hold of making a scam accusation. Thanks for the feedback!
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nejibens
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March 11, 2016, 01:26:10 PM |
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The button of withdraw bitcoins for the Yobit signature campaign is working now and i just made a withdraw there. It's not the first time this button doesn't work for some time and then Yobit reactivate it and pays as usual.
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Sharma (OP)
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GATCOIN : The New Currency Of Digital Marketing
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March 11, 2016, 01:27:58 PM |
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The button of withdraw bitcoins for the Yobit signature campaign is working now and i just made a withdraw there. It's not the first time this button doesn't work for some time and then Yobit reactivate it and pays as usual.
happy to see some more positive news, however, my withdrawal is still stuck... I'll just wait it out
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nejibens
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March 11, 2016, 01:41:14 PM |
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The button of withdraw bitcoins for the Yobit signature campaign is working now and i just made a withdraw there. It's not the first time this button doesn't work for some time and then Yobit reactivate it and pays as usual.
happy to see some more positive news, however, my withdrawal is still stuck... I'll just wait it out Are you sure you put the right full wallet address when you tried to withdraw there ? You know even one lost character could making a problem.
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onlinepro
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March 11, 2016, 01:53:43 PM |
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I just made withdraw of 0.015btc and I got it in my wallet instantly. Maybe there is something wrong with their litecoin wallet?
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stiffbud
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March 11, 2016, 02:04:48 PM |
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I also just made a 0.01 btc withdrawal as of now and it was sent imstantly as the usual. Have you check their wallet address if it has enough coins to cover for your withdrawal? If I am not mistaken, there should be a wallet online notice on the withdrawal form if the coins can be sent or not. Yobit support has not been answering frequently also in my case. I sent a ticlet to them like 2 weeks ago and I only received a response from them today, maybe they are too busy to answer yours too. Have you tried contacting them through here?
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Holdaaja
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March 11, 2016, 02:06:26 PM |
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The button of withdraw bitcoins for the Yobit signature campaign is working now and i just made a withdraw there. It's not the first time this button doesn't work for some time and then Yobit reactivate it and pays as usual.
happy to see some more positive news, however, my withdrawal is still stuck... I'll just wait it out Are you sure you put the right full wallet address when you tried to withdraw there ? You know even one lost character could making a problem. I am pretty sure he would have just got some error message if he would have given invalid address. And if it was legit address but just wrong address then it should be sent without problems.
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Sharma (OP)
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March 11, 2016, 02:47:15 PM |
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Are you sure you put the right full wallet address when you tried to withdraw there ? You know even one lost character could making a problem.
Well... The status is actually still "pending", so it's still stuck with yobit... I am however sure the address was correct. I just made withdraw of 0.015btc and I got it in my wallet instantly. Maybe there is something wrong with their litecoin wallet?
I do see this when requesting a new withdrawal "Wallet status: Online (954610 blocks)", so it should be fine (if they didn't mess up their interface offcourse) I also just made a 0.01 btc withdrawal as of now and it was sent imstantly as the usual. Have you check their wallet address if it has enough coins to cover for your withdrawal? If I am not mistaken, there should be a wallet online notice on the withdrawal form if the coins can be sent or not. Yobit support has not been answering frequently also in my case. I sent a ticlet to them like 2 weeks ago and I only received a response from them today, maybe they are too busy to answer yours too. Have you tried contacting them through here?
This kind of support really s*cks... Actually, i haven't contacted them trough the forum, i only opened a ticket directly at yobit. Do you think they'll answer PM's? I am pretty sure he would have just got some error message if he would have given invalid address. And if it was legit address but just wrong address then it should be sent without problems.
Indeed.
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Holdaaja
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March 11, 2016, 02:57:47 PM |
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Best way to contact them fast is ask for staff in yobit chat. And then tell your problem to them.
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Sharma (OP)
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March 11, 2016, 03:08:56 PM |
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Best way to contact them fast is ask for staff in yobit chat. And then tell your problem to them.
I'll try this... probably tomorrow tough (end of the day here... going home for the weekend ). I'm just happy i seem to be the only one facing problems, i was a bit worried because many people seemed to have problems (but those problems seem to be sorted out, so i'm pretty sure my problem will be solved to) Thanks for the tip!
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stiffbud
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March 11, 2016, 03:11:55 PM |
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I don't think they will respond soon enough with the support ticke you hae sent them. As I have said I think thy are not reading through every tickets or maybe they are just to bsy to reply soon enough to everybody. Your best choice is to follow Holas suggestion to go to yobit chat, I' pretty sure at some poit a staff of the will go online in ere or if not, ask those people in tere what time will they be on. Also try Pm'ing them here. There is no harm in tryig, Idon't know if they will respond since I haven't tried it yet. I hope you got your coins soon.
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RealBitcoin
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March 11, 2016, 03:19:28 PM |
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I have a withdrawal stuck for +24 hours, and my support ticket that i made this morning is still unanswered. I visited their sig campaign thread, and found out the campaigners haven't been payed for up to 5 days (and their support tickets are unanswered to), and some of them also reported stuck withdrawals.
I'd like to open a scam accusation to make sure people are at least informed about possible problems, and maybe some of them can avoid losing their coins.
My main question: is a withdrawal stuck for 24 hours, and an unanswered ticket for 4+ hours enough to start a thread, or should i wait untill monday (risking some innocent people walking into a trap?)
You need to confirm your email before withdrawing, it will be pending until your dont confirm your email.
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Paraka
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March 11, 2016, 04:34:17 PM |
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I have a withdrawal stuck for +24 hours, and my support ticket that i made this morning is still unanswered. I visited their sig campaign thread, and found out the campaigners haven't been payed for up to 5 days (and their support tickets are unanswered to), and some of them also reported stuck withdrawals.
I'd like to open a scam accusation to make sure people are at least informed about possible problems, and maybe some of them can avoid losing their coins.
My main question: is a withdrawal stuck for 24 hours, and an unanswered ticket for 4+ hours enough to start a thread, or should i wait untill monday (risking some innocent people walking into a trap?)
You need to confirm your email before withdrawing, it will be pending until your dont confirm your email. no need to confirm email to withdrawal on yobit. just put you address and amount and click process just waiting to process your withdrawal
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RealBitcoin
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March 11, 2016, 10:59:30 PM |
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I have a withdrawal stuck for +24 hours, and my support ticket that i made this morning is still unanswered. I visited their sig campaign thread, and found out the campaigners haven't been payed for up to 5 days (and their support tickets are unanswered to), and some of them also reported stuck withdrawals.
I'd like to open a scam accusation to make sure people are at least informed about possible problems, and maybe some of them can avoid losing their coins.
My main question: is a withdrawal stuck for 24 hours, and an unanswered ticket for 4+ hours enough to start a thread, or should i wait untill monday (risking some innocent people walking into a trap?)
You need to confirm your email before withdrawing, it will be pending until your dont confirm your email. no need to confirm email to withdrawal on yobit. just put you address and amount and click process just waiting to process your withdrawal Depends, if he enabled the email confirm on withdrawal then he needs to. Or he can just convert the coin to BTC and withdraw btc if the wallet is bugged.
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Holdaaja
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March 12, 2016, 12:11:43 PM |
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I have a withdrawal stuck for +24 hours, and my support ticket that i made this morning is still unanswered. I visited their sig campaign thread, and found out the campaigners haven't been payed for up to 5 days (and their support tickets are unanswered to), and some of them also reported stuck withdrawals.
I'd like to open a scam accusation to make sure people are at least informed about possible problems, and maybe some of them can avoid losing their coins.
My main question: is a withdrawal stuck for 24 hours, and an unanswered ticket for 4+ hours enough to start a thread, or should i wait untill monday (risking some innocent people walking into a trap?)
You need to confirm your email before withdrawing, it will be pending until your dont confirm your email. no need to confirm email to withdrawal on yobit. just put you address and amount and click process just waiting to process your withdrawal Depends, if he enabled the email confirm on withdrawal then he needs to. Or he can just convert the coin to BTC and withdraw btc if the wallet is bugged. No he can't because there is no way to cancel pending withdraws. And maybe he doesn't even want to trade it so then it isn't option.
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hananl1styo
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March 14, 2016, 09:58:12 AM |
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that there is the button to cancel withdraw, if yes, try to cancel withdraw litecoin, and repeat steps to withdraw litecoin, perhaps in a way that can solve your problem, maybe help you.
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Sharma (OP)
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March 15, 2016, 07:15:35 AM |
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Sorry for the late reaction, just came back from a long weekend Thanks for the great tips. In the meantime, i've sent a PM to yobit on the forum, i'm waiting for their reaction right now. I haven't seen a payout confirmation in my mailbox, and i'm pretty sure my mailbox is configured correctly, since i get yobit-spam every time they list a new coin. As far as i can see, there's no way to cancel a pending withdrawal. I wouldn't mind converting the LTC back into BTC in order to withdraw them. I can always use a different exchange to convert them back in LTC... But i need their support to cancel the request for me... I've been on the trollbox a couple of times during the weekend, but i never saw staff members online there. I'm just hoping my PM will result in this issue being solved.
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Sharma (OP)
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March 18, 2016, 07:01:36 AM |
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A quick update: My transaction is still stuck (8 days now) My support ticket is still unanswered (7 days now) My PM to yobit on the forum is still unanswered My tweet to yobit is still unanswered I haven't seen anybody from the staff in the trollbox I don't like their attitude towards support
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