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Author Topic: Blockchain.info iOS loss of functionality  (Read 1453 times)
nubbins
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January 30, 2013, 08:10:54 PM
 #1

Hey folks,

I just installed the Blockchain.info app to my new iPhone, after having great success using it on my old phone.

However, I now keep getting the cryptic error message "Cannot ask for private key without user interaction disabled". Any ideas?

iPhone 5, iOS 6.0.2.

No longer buying/selling Casascius coins (okay, except for this one: 1Ag1g59y). Beware scammers.
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piuk
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January 30, 2013, 10:20:56 PM
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Have you added a "Watch Only" address to the wallet?

nubbins
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January 30, 2013, 11:15:11 PM
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Nope. I've got two wallets, both of which were added by importing private keys. I'm able to send and receive with both addresses via the website.

No longer buying/selling Casascius coins (okay, except for this one: 1Ag1g59y). Beware scammers.
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January 31, 2013, 12:00:17 AM
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I'll also occasionally get a different error message that reads "Number of addresses must be between 1 and 200". This is when trying to send bitcoins to a QR scanned into the app via its blockchain.info page.

No longer buying/selling Casascius coins (okay, except for this one: 1Ag1g59y). Beware scammers.
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January 31, 2013, 02:13:01 PM
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Quick update:

Via the website, I did the following steps:

  • generated a new temporary address (had to do this in order to delete all the current ones; you need at least 1 active address)
  • deleted all of the old addresses and their private keys
  • re-added the old addresses (1 as watch-only)

...and now I've got full functionality again. Just tested by transferring 0.01BTC from an active address to a watch-only address.

Not sure what caused this issue in the first place - maybe the phone upgrade? But it seems that these steps will solve the issue for anyone else who comes across it.

Piuk, thumbs up for creating such a kick-ass app. This is the sort of thing that'll really help bring bitcoin to the masses!

No longer buying/selling Casascius coins (okay, except for this one: 1Ag1g59y). Beware scammers.
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tigereye
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March 23, 2013, 02:52:22 AM
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So I've run into this problem myself.

I tried the fix you suggested:
  • Created a new address
  • Deleted all old addresses
  • Re-added each of the old private keys
Unfortunately when I try to send again it tells me the same thing: Number of addresses must be between 1 and 200.

I also noticed this problem after scanning a QR code from the blockchain.info site. I was viewing an address with a /address/1whatever URL and scanned the QR code.
The address was successfully entered into the "To" box.

Unfortunately, each attempt to send funds to this address failed with the 1-200 error.

Not sure what to try next since OP solved his problem with the delete/readd of keys.
Delete/readd didn't work for me.

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April 06, 2013, 03:23:43 AM
 #7

piuk, I also have an issue with the Blockchain app on an iPhone.

It seems to be the same as this user:
https://bitcointalk.org/index.php?topic=160155.0

After installing the app it worked fine. Then we sent bitcoins to it and now the app is completely frozen, since a couple of weeks, no matter what we tried.

Is there a fix for this and if not, how can we get the coins back?
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