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Author Topic: problems with http://exchange.zapto.org/ - [RESOLVED]  (Read 1677 times)
SRoulette (OP)
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February 10, 2013, 11:06:32 AM
Last edit: February 10, 2013, 01:27:41 PM by SRoulette
 #1

Mainly, Im unable to withdraw due to a "GA Login" issue.

I was able to input the code from my android mobile on the "GA Login" page and have it generate a new QR code,
but when inputting the code confirm withdraw page it failed every time.

I really hope its not stuck, their FAQ does not seem encouraging, but we shall see.

Sent an email to support, lets see what happens.

edit: resolved in a very short window of time.

SRoulette (OP)
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February 10, 2013, 11:55:20 AM
 #2

support has already replied and we are working on the issue, I maxed out my login attempts so I need to wait a bit before retrying.

SRoulette (OP)
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February 10, 2013, 12:30:41 PM
 #3

well after waiting to retry login now all attempts fail Sad

This is our first use of Google 2 step Authentication on android and on an exchange.
It really is quite frustrating, if anything goes wrong your funds are permanently lost/ held on the exchange.

bitparking with its google auth login is much easier for 1st timers.

12gaFacelift
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February 10, 2013, 01:05:46 PM
 #4

there is no way to send your coin to someone?

Never argue with idiots, they just drag you down to their level then beat you with experience. ~ *CANADA ONLY* Colloidal Silver Wire Rod - 12 Gauge Pure Silver .9999 - https://bitcointalk.org/index.php?topic=775964.0

https://bitcointalk.org/index.php?topic=731923.0
https://bitcointalk.org/index.php?topic=1323657.0
SRoulette (OP)
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February 10, 2013, 01:12:10 PM
 #5

there is no way to send your coin to someone?

Support is still stepping through the issue and some progress has been made, I'll do them the justice of seeing their support through to the end before giving up Smiley
Very pleased with the support so far, prompt replies ease a clients mind.

SRoulette (OP)
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February 10, 2013, 01:28:12 PM
 #6

resolved in a very short window of time, thanks Admin Cheesy

I suggest using HTOP auth method for anyone else Smiley

Vitalicus
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February 10, 2013, 02:14:01 PM
 #7

10.02.2013.. It work ! (GA) Thanks !

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