Some dummy necro-bumped this. Please ignore.

[willnye]

So just to update: still no btc, still not a word of response from Coinbase to my case. I've sent multiple support tickets, I've emailed their support email address, and I have yet to have any of my efforts or my questions acknowledged at all. But I guess the good news is now that the price of btc has gone up, I'm actually out about $17 more than when I started!

The transfers in Coinbase still show 'pending' but the tx hash (9eb202978e1653a0d3b1c936c2a07228055ce434c6c065c727336cfc0a74d115) for my transfer has disappeared off of blockchain.info. This experience has taught me a bunch about bitcoin in general, but if Coinbase is going to be a big player in connecting technically inept people and the bitcoin economy they need to up their game. Or at least respond to a customer who has just lost $340 into thin air.

[redbeans2012]

So just to update: still no btc, still not a word of response from Coinbase to my case. I've sent multiple support tickets, I've emailed their support email address, and I have yet to have any of my efforts or my questions acknowledged at all. But I guess the good news is now that the price of btc has gone up, I'm actually out about $17 more than when I started!

The transfers in Coinbase still show 'pending' but the tx hash (9eb202978e1653a0d3b1c936c2a07228055ce434c6c065c727336cfc0a74d115) for my transfer has disappeared off of blockchain.info. This experience has taught me a bunch about bitcoin in general, but if Coinbase is going to be a big player in connecting technically inept people and the bitcoin economy they need to up their game. Or at least respond to a customer who has just lost $340 into thin air.

That sucks I will stop promoting them to my buddies until this is resolved.

[DannyHamilton]

So just to update: still no btc, still not a word of response from Coinbase to my case. I've sent multiple support tickets, I've emailed their support email address, and I have yet to have any of my efforts or my questions acknowledged at all. But I guess the good news is now that the price of btc has gone up, I'm actually out about $17 more than when I started!

The transfers in Coinbase still show 'pending' but the tx hash (9eb202978e1653a0d3b1c936c2a07228055ce434c6c065c727336cfc0a74d115) for my transfer has disappeared off of blockchain.info. This experience has taught me a bunch about bitcoin in general, but if Coinbase is going to be a big player in connecting technically inept people and the bitcoin economy they need to up their game. Or at least respond to a customer who has just lost $340 into thin air.

Coinbase.com offered a 5 BTC bounty for a miner to confirm the original offending transactions.  It looks like your transaction has confirmed in block 221131.  Coinbase.com also claims that they have fixed their program to no longer use unconfirmed inputs in the transactions they send.

Note that CoinAd.com, which is who created the original 2 huge transactions with insufficient fee that have finally confirmed, had tried to double-spend the input from:
http://blockchain.info/tx/ccb75ea48acc40f249f445ab7b6913e6a805938c022fbc6c9dcbdc67e4cb8847

in the following transaction:
http://blockchain.info/tx/97825f2228c0087acf2b7edce81c79838931845c4b0595ed4088966ebdf9d633

Now that ccb75ea48acc40f249f445ab7b6913e6a805938c022fbc6c9dcbdc67e4cb8847 has confirmed, 97825f2228c0087acf2b7edce81c79838931845c4b0595ed4088966ebdf9d633 never will.

[ingrownpocket]

So just to update: still no btc, still not a word of response from Coinbase to my case. I've sent multiple support tickets, I've emailed their support email address, and I have yet to have any of my efforts or my questions acknowledged at all. But I guess the good news is now that the price of btc has gone up, I'm actually out about $17 more than when I started!

The transfers in Coinbase still show 'pending' but the tx hash (9eb202978e1653a0d3b1c936c2a07228055ce434c6c065c727336cfc0a74d115) for my transfer has disappeared off of blockchain.info. This experience has taught me a bunch about bitcoin in general, but if Coinbase is going to be a big player in connecting technically inept people and the bitcoin economy they need to up their game. Or at least respond to a customer who has just lost $340 into thin air.

Coinbase.com offered a 5 BTC bounty for a miner to confirm the original offending transactions.  It looks like your transaction has confirmed in block 221131.  Coinbase.com also claims that they have fixed their program to no longer use unconfirmed inputs in the transactions they send.

Note that CoinAd.com, which is who created the original 2 huge transactions with insufficient fee that have finally confirmed, had tried to unconsciously double-spend the input from:
http://blockchain.info/tx/ccb75ea48acc40f249f445ab7b6913e6a805938c022fbc6c9dcbdc67e4cb8847

in the following transaction:
http://blockchain.info/tx/97825f2228c0087acf2b7edce81c79838931845c4b0595ed4088966ebdf9d633

Now that ccb75ea48acc40f249f445ab7b6913e6a805938c022fbc6c9dcbdc67e4cb8847 has confirmed, 97825f2228c0087acf2b7edce81c79838931845c4b0595ed4088966ebdf9d633 never will.

[DannyHamilton]

- SNIP -
Note that CoinAd.com, which is who created the original 2 huge transactions with insufficient fee that have finally confirmed, had tried to unconsciously double-spend the input from:
http://blockchain.info/tx/ccb75ea48acc40f249f445ab7b6913e6a805938c022fbc6c9dcbdc67e4cb8847
 - SNIP -

If you are going to try to run a business, you need to make sure you know what you are doing.  Your business is responsible for its actions.  Ignorance is not a mitigating excuse.

Coinbase did not intentionally send out transactions that were likely to never confirm, but they recognized that it was their responsibility to make sure that their customers got paid.  So they offered a bounty for the confirmation of your mistake, and they fixed their program so they wouldn't use unconfirmed inputs in transactions again.

I see that the coinad.com website is till up and running.  Have you fixed your process to ensure that you don't send large transactions with small fees yet?  Have you fixed your process to ensure that you don't double spend any inputs again?

[Rothgar]

Whew, glad coinbase is making good, and improving their service.    

I should like Carlos L. to reconsider his business model and research suggested fees for the large(in bytes) transactions he does.  I would suggest that people use http://bitcoiner.net, there you can go back multiple days and not take a payout until it is larger.  This makes the fees on both sides more manageable.  

[ingrownpocket]

Coinbase did not intentionally send out transactions that were likely to never confirm, but they recognized that it was their responsibility to make sure that their customers got paid.  So they offered a bounty for the confirmation of your mistake, and they fixed their program so they wouldn't use unconfirmed inputs in transactions again.

I have emailed several pools when this problem occurred, and offered a bounty. The bounty was small, but it was something.

I see that the coinad.com website is till up and running.  Have you fixed your process to ensure that you don't send large transactions with small fees yet?  Have you fixed your process to ensure that you don't double spend any inputs again?

I said in a previous post that payments are suspended. It will remain like that until I find a way to prevent this.

Whew, glad coinbase is making good, and improving their service.    

I should like Carlos L. to reconsider his business model and research suggested fees for the large(in bytes) transactions he does.  I would suggest that people use http://bitcoiner.net, there you can go back multiple days and not take a payout until it is larger.  This makes the fees on both sides more manageable. 

I'm already working on it.

[Rothgar]

That's great news Carlos.   
I'm fairly certain that your market would prefer fewer larger payments instead of several smaller payments.  I like the solution of the website I cited.  A customer can have a balance build up and then request it to be sent at anytime.  After a request, payout is usually within 24 hours.  All the best Carlos.

[DannyHamilton]

- SNIP -
I said in a previous post that payments are suspended. It will remain like that until I find a way to prevent this.
 - SNIP -

Unfortunately I don't see any mention of this on the CoinAd web page.  I suspect that very soon you will have customers complaining that they've been using the site, but aren't getting paid.

[willnye]

I received my BTC. I would say major kudos to Coinbase for putting out a generous bounty to make things right. Major jeers to Coinbase for not having any customer service and for using unconfirmed transactions in their hot wallet. Apparently the second problem is fixed for the future.

I still don't know who's 'fault' this whole thing is, or if it's just a series of happy accidents. Thanks so much for all of your help and insight- esp DannyHamilton!

[DannyHamilton]

- SNIP -
I still don't know who's 'fault' this whole thing is
- SNIP -

There is plenty of "fault" to go around.  Just off the top of my head:

• blockchain.info could have done a better job of ensuring that users of their JSON RPC are aware of the fees they are including
• CoinAd.com could have written a better back end program that ensured that they used the proper fees
• Everyone in the chain of unconfirmed transactions could have made sure they were not using unconfirmed transactions as inputs
• Coinbase.com is one of those that could have made sure they were not using unconfirmed transactions as inputs
• Miners could use a forward looking algorithm to determine if a transaction should be included

[Valle]

I still see perfectly the same case - long chain of unconfirmed TXs and mine TX stuck too. Coinbase unable to fix it and cannot see what happened to MtGOX I guess.