My Coinbase Account is Mysteriously 20 BTC Short

[cdog]

So I go to check my balance, it should be 50btc and change, and there is only 30?!?!

If I had seen some sort of transfer there, I would assume I had been hacked or my password stolen etc.

But there are no recent transfers in my transaction history. Someone at Coinbase stole my 20btc, or maybe they were hacked?

I emailed them a few hours ago, no response yet. Its not the end of the world for me, but likely the end of my relationship with Coinbase!

[1714777677]

1714777677

[1714777677]

1714777677

[1714777677]

1714777677

[cdog]

How could this have possibly happened? Ive never experienced anything like this with a bank or paypal.

"Oops! We misplaced 40% of the currency in your account. Sorry about that! Our bad!" This isnt really an acceptable answer for me.

What if I had needed it in an emergency? What does this say about the safety, integrity, and reliability of Coinbase?

I know I only have 3 posts here so my credibility is almost nil, but this is real, and Im really quite surprised this would/could happen.

Luckily, if the money isnt recoverable, its not that big a deal to me financially, but its a big bummer as I cant/wont use Coinbase anymore which is convenient for me.

If anyone has any comments, ideas, suggestions, condolences, Id love to hear them, right now, Im just kind of pissed.

I will update the thread later tonight. Thanks

[Jutarul]

So I go to check my balance, it should be 50btc and change, and there is only 30?!?!

Try to navigate around and hit a few refreshs. I had the same problem - balance seems buggy right now...

[Jutarul]

If anyone has any comments, ideas, suggestions, condolences, Id love to hear them, right now, Im just kind of pissed.

Well. It's still BETA. So calm down and don't keep 100% of your BTC in that service. There is no excuse for not having a cold storage (offline wallet/Armory) or even a hotwallet (e.g. Electrum) on your Laptop. (Be careful with hotwallets or online wallets. You wouldn't put your entire savings into your pocket either, right?)

[cdog]

Thanks for responding. Im totally new to btc and Coinbase was recommended as the easiest way to get into them, while I learn.

Ive been hitting refresh/sign in/out/in for about 5 hours now, nothing yet, but Im feeling better after you say its just a bug. Hopefully you are right.

[Jutarul]

Thanks for responding. Im totally new to btc and Coinbase was recommended as the easiest way to get into them, while I learn.

Yes. Coinbase is the easiest and most likely the cheapest way to get them. But only keep as much BTC there as you need in an instant. Offline wallets (Cold storage) are the best way to protect yourself from hacks and thievery - you want to learn about it sooner than later. And it takes only a couple of minutes to put offline BTC back online if you really need to.

[pc163]

coinbase just did a great thing for bitcoin community ,they became the partner of reddit. it is disappointed if they are so unprofessional .

[SysRun]

What's the "sort by" on the OP image? Why are the dates out of order?

[HappyScamp]

See the coinbase blog.  Everything's alright.  The just need to tweak their algs it sounds like.   

It sounds like your coins are there and some just haven't cleared verification yet....so it doesn't show on your balance.

http://blog.coinbase.com/

[Milkshake]

Surely this isn't going to end up the same way as WorldBitcoineXchange or CryptoXChange, am I right? 

[cdog]

They emailed me and said it was related to unconfirmed transactions, I guess they are doing such a high volume its become an issue.

My account still says 30btc but they assured me its not a problem and will be restored soon.

Even though in the back of my head I knew it was in beta, it didnt occur to me that it could be a glitch/bug and assumed the worst.

Anyway, I guess they have it all sorted now and everyones balance should show correctly within a few days.

[smoothie]

Surely this isn't going to end up the same way as WorldBitcoineXchange or CryptoXChange, am I right? 

Aww this is so flattering  LOL!

[HappyScamp]

I have changed my opinion about Coinbase, which I above defended:

Read about it: https://bitcointalk.org/index.php?topic=147341.0

[btcsheep]

This might be whats happened.

http://bitcoindiscourse.com/t/major-security-flaw-found-in-coinbase/86

[Jutarul]

This might be whats happened.

http://bitcoindiscourse.com/t/major-security-flaw-found-in-coinbase/86

This is why a website is a terrible system for store of value. Use coinbase as a payment processor, not a bank vault. You gotta learn the difference if you want to survive the bitcoin tsunami.