[RESOLVED] BITINSTANT IS SCAMMING!!!!!!

[Akka]

I can't wait until you assholes get fucked over I'm to be laughing my fucking head off

So it's OK if until then we just laugh at you?

[floydreunion2005]

Yes

What comes around goes around so take your bit coins and play go play in traffic

[floydreunion2005]

keep BITINSTANT IN YOUR SIGHTS AND BEWARE!!!!! CAPS LOCK AND ALL

[alir]

Nothing wrong with Bitinstant people, OP is just raging hard. Check the sticky here for updates and questions.

[floydreunion2005]

you are such a douchbag...open your eyes and google BITINSTANT SCAMS people!! see for youself.

[alir]

I don't need to Google anything. I just used their service yesterday and it worked fine.

Have you even bothered checking your wallet, or getting in contact with support?

[deeplink]

This is getting to become an instance where the authorities need to be called in. IM CALLING THE SEC AND LAUNCHING AN INVESTIGATION

THIS BETTER GET RESOLVED BY 9AM FEB 19th

Have you already called the SEC? What did they say?

[alir]

Have you already called the SEC? What did they say?

We only deal with real currencies, sir.

[chillin151]

I wouldn't be so quick to write this off.  I wasn't having any issues with Bitinstant until recently.  My last 4 orders have taken days to get through and I've been completely ignored by their staff. 

I understand the frustration since I don't know what to do at this point, either.  I've been writing their support team (politely) since last Wednesday and I have gotten two responses (out of several messages).  The first ticket was apparently opened by Rachel last week, but nothing came of it-- no coins and no follow-up. 

A second ticket was opened (by Seth) and their was still no follow-up and no coins.  I am still missing close to $1,000 worth of money and losing my own customers and no one seems to care.  I really just want my funds and go somewhere else.  I keep giving them a try but this happened to me on 12/10, 1/28, 1/29, and now 2/14...  The one and only time this was fixed quickly (in under 3-4 days) was on 12/10 - I talked to Rachel on the phone, panicked because I was missing close to $1,500 and she pushed it through within hours.  Based on the declining service I've been experiencing, I also believe that there is something going on and the business is not stable.  For me, they have been keeping my money and releasing it 3-6 days later!

I will update my post when this gets resolved.

[wtfvanity]

I had problems with them on Friday and they still owe me. They promised it by Saturday, then Promised it by yesterday evening. Still have nothing and my ticket gets updated a little slower each time.

I don't think I'll have an issue, but it would be nice for it to be straightened out. I'm sure with the run up in price their business has increased significantly while people try and grab some while they are cheap. Toss in their API's getting messed up and they have a mess to clean up.

Hold on and let them fix it. I'm sure they have much more than your and my transaction to clean up and some are probably worse than ours.

[alir]

You guys just have to remember you're not the only ones. They were more than likely not prepared for this type of situation and they're doing their best.

They can't respond to everyone instantly, that kind of service requires dedicated support teams. I doubt their whole company has more than a dozen employees. Be patient.

[jwzguy]

Being overwhelmed by new business and DDOS attacks doesn't make you a "scammer". They are doing a commendable job and will do their best to help resolve your issues if you truly had any, despite your hostile and inaccurate accusations.

[floydreunion2005]

thank god other people are seeing this!! im telling you that there is an issue here folks.

[floydreunion2005]

This is getting to become an instance where the authorities need to be called in. IM CALLING THE SEC AND LAUNCHING AN INVESTIGATION

THIS BETTER GET RESOLVED BY 9AM FEB 19th

Have you already called the SEC? What did they say?

yes i have. they have opened up a case and will be calling me soon.

[Yankee (BitInstant)]

Hey,

What is this?

You did not send me any emails, PM's, phone calls, live chats nothing.

You did not even include your Order information in this post.

Please give me your Order ID and we will process it.

We've never scammed anyone ever

Charlie

[floydreunion2005]

i just sent you a PM.... im fucking telling you this better take a fast track or im fucking steamrolling.

Hey,

What is this?

You did not send me any emails, PM's, phone calls, live chats nothing.

You did not even include your Order information in this post.

Please give me your Order ID and we will process it.

We've never scammed anyone ever

Charlie

[floydreunion2005]

holy fuck look at everyone that is coming out of the woodwork now!!! this has gone viral. check out the support thread.

[Yankee (BitInstant)]

holy fuck look at everyone that is coming out of the woodwork now!!! this has gone viral. check out the support thread.

Your order processed, and we processed a refund.

Please change the title of this asap to reflect resolved

Thanks

[BitcoinINV]

Dude relax, breath my bet is you get all you funds back  . Bitcoin being bitcoin comes with problems, assholes are just a major part of it "DDOSERS". Yerstday was indeed a holiday and everyone deserves break, even you look like you need one lol.

[Walter Rothbard]

i just sent you a PM.... im fucking telling you this better take a fast track or im fucking steamrolling.]

Why should your issues take precedence over the issues of other customers?