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Author Topic: BIT.AC :: MULTICURRENCY WALLET :: BUILT-IN INSTANT EXCHANGE :: Affiliate Program  (Read 21905 times)
bitac (OP)
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June 27, 2017, 09:30:41 AM
Last edit: June 27, 2017, 09:41:03 AM by bitac
 #261

Do not trust this company. They have been signing emails up without consent. I found a welcome email in my gmail spam, after seeing that bit.ac looked fairly legit, I went ahead and tried the login details and they worked.

After a quick Google, I also found this: https://www.devrant.io/rants/651712/so-i-just-recieved-a-welcome-email-from-bit-ac-with-my-email-and-a-random-genera

Likely they aquired a database of email addresses and are now signing them all up so it appears as if they have users... Most likely illegal considering they are a UK registered company.

If they can provide a valid reason why mine and other people's emails have been signed up to their website without permission, then I will be happy to take this down.

Guys first of all we apologize for the situation! After massive DDOS attack, some party has used a list of E-mail addresses to defraud our company! It took some time for us to understand the situation and to take an appropriate measures. Rest assured, there are NO REASONS for us to use 3rd party database to attract irrelevant users!

As of now, we have implemented recaptcha for account signup form and closely monitoring the situation.

Again, we apologize.

 BIT.AC Customer Service Representative
bitac (OP)
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June 27, 2017, 09:43:16 AM
 #262

Do not trust this company. They have been signing emails up without consent. I found a welcome email in my gmail spam, after seeing that bit.ac looked fairly legit, I went ahead and tried the login details and they worked.

After a quick Google, I also found this: https://www.devrant.io/rants/651712/so-i-just-recieved-a-welcome-email-from-bit-ac-with-my-email-and-a-random-genera

Likely they aquired a database of email addresses and are now signing them all up so it appears as if they have users... Most likely illegal considering they are a UK registered company.

If they can provide a valid reason why mine and other people's emails have been signed up to their website without permission, then I will be happy to take this down.

Yes, stay away from this piece of shit. I used it, and they stole all of my money. I then wrote to the support asking about it. And guess what? Now I can't even login anymore.

Never use bit.ac, they will only scam you and take everything.

What's your account ID? Please contact me via PM at your earliest convenience. Did you try to defraud another customers or steal their funds? Did you try to SPAM? Please provide your ID and we will discuss your situation in public.

Since our launch in Feb 2016, we have never blocked any customer's account for no reason.

Thank you.

 BIT.AC Customer Service Representative
bitac (OP)
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June 27, 2017, 09:57:49 AM
Last edit: June 27, 2017, 06:03:40 PM by bitac
 #263

[BIT.AC INFORMATION]

In regards to E-mail based 2FA problems for some customers.

Sometimes E-mail confirmation message may take some time to hit your particular inbox. Due to unreability of 2FA to E-mail authentication scheme, we strongly encourage our customers to use Google Authenticator or Authy App (or any other QR-code compatible mobile application) as 2FA authentication scheme.

Please note that 2FA to E-mail will be discontinued by Sep 1st, 2017. Please don't forget to log in into your BIT.AC cabinet to make an appropiate changes to your authentication methods.

LATEST UPDATE (27/06/2017): We are moving the whole BIT.AC E-mail subsystem to Amazon AWS. ETA 72 Hrs. 2FA and Registration E-mail delays will no longer be an issue.

 BIT.AC Customer Service Representative
bitac (OP)
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June 29, 2017, 08:59:12 AM
 #264


[OFFICIAL PRESS RELEASE]



Cointelegraph: https://cointelegraph.com/press-releases/bitac-adds-support-for-22-more-crypto-currencies
Bitcoinist: http://bitcoinist.com/bit-ac-adds-support-22-cryptocurrencies/
NewsBTC: http://www.newsbtc.com/2017/06/27/bit-ac-adds-support-22-crypto-currencies/

BIT.AC ADDS SUPPORT FOR 22 MORE CRYPTO CURRENCIES

London, UK — BIT.AC, the easy to use European based multi currency crypto wallet is proud to announce the support of 22 new crypto currencies. The new list of coins includes Gnosis, Golem, Iconomi, BAT, Xaurum, Edgeless, Trustcoin, Pluton, Augur, iExec, Melon, Wings, Singular, Aragon, FirstBlood, vSlice, Time, TokenCard, BCAP, Guppy, Lunyr and TAAS. In addition to powerfully performing the functions of a standard digital crypto wallet, BIT.AC enables users to seamlessly and instantly convert one type of crypto currency into another. This represents a step forward in a company’s efforts to bring crypto coins closer to a wide range of users.

With BIT.AC, a user does not have to register multiple accounts on cryptocurrency exchanges or spend time waiting for transaction confirmations. The wallet allows users to conduct real-time exchanges “on the fly.”

The platform uses “cold storage” technology to protect servers from the risk of external intrusion.

“BIT.AC is simple and easy to use and, as it only takes an instant to open your chosen crypto coin account with more than 35 currencies supported, it also saves a considerable amount of time. Indeed, sending, receiving and exchanging currency has never been more easy,” said Philipp Schnabel, company CEO.

BIT.AC, a London-based crypto wallet, has a built-in exchange and accommodates 36 different cryptocurrencies. Since its successful launch in 2015, the BIT.AC wallet allows users to instantly exchange from one crypto coin to another. Supported currencies include Bitcoin, Litecoin, Ethereum, DASH, Monero, Factoids, Lisk, Vericoin, Vertcoin, Namecoin, Novacoin, Ethereum Classic, CLAM, Gnosis, Golem, Iconomi, BAT, Xaurum, Edgeless, Trustcoin, Pluton, Augur, iExec, Melon, Wings, Singular, Aragon, FirstBlood, vSlice, Time, TokenCard, BCAP, Guppy, Lunyr and TAAS and more in the pipeline.

In addition to web-based wallets and instant exchange platform, BIT.AC also offers Android application for mobile users.

BIT.AC is presently offering affiliates up to 50% commission on transaction fees from client referrals.

 

 BIT.AC Customer Service Representative
miningteam23
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July 02, 2017, 01:52:39 AM
 #265

why is your site down this time?

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TunerDude007
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July 02, 2017, 06:45:26 PM
 #266

1.) This site has your keys
2.) The site is currently down
bitac (OP)
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July 03, 2017, 09:46:56 PM
 #267

[OFFICIAL UPDATE]

Unplanned maintenance has been completed. We apologize for any inconvenience. Everything's operational at the moment. We are now preparing to launch a new look for BIT.AC in a few days. Stay tuned!

 BIT.AC Customer Service Representative
Mpamaegbu
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July 04, 2017, 12:25:48 PM
 #268

1.) This site has your keys
2.) The site is currently down

Lol...I was planing downloading the multi wallet until I read reviews on Google store. What I got isn't in anyway encouraging, just like here too. I think I will stay back and watch from the sidelines.

Before you boast of your material acquisition, take a stroll to a morgue and there you will find those who were once better than you're. Only fools think they've it all. Stay humble 🤔
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July 04, 2017, 02:30:30 PM
 #269

I have to say that I do own an account since last June, it worked pretty OK. I'm trying to log in for one month now with no luck. Several unreplied mails to customer service and a PM to the rep here. I do understand that there is an issue with the 2FA to mail system, which is OK, let's say that s##t happens, but a reply with we are working on it or a simple sorry would be appreciated. I still hope my balance is still the same when I manage to log in again. End of rant Smiley
bitac (OP)
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July 04, 2017, 10:34:47 PM
 #270

[OFFICIAL UPDATE]

There is still ongoing DDoS attack to our servers. Our staff is striving to get back online ASAP. ETA 12 Hours.

We apologize for an inconvenience and instability problems for the last weeks. We are working hard to resolve these tech issues and get back to normal. Again, we appreciate your patience.

 BIT.AC Customer Service Representative
bitac (OP)
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July 04, 2017, 10:44:59 PM
 #271

I have to say that I do own an account since last June, it worked pretty OK. I'm trying to log in for one month now with no luck. Several unreplied mails to customer service and a PM to the rep here. I do understand that there is an issue with the 2FA to mail system, which is OK, let's say that s##t happens, but a reply with we are working on it or a simple sorry would be appreciated. I still hope my balance is still the same when I manage to log in again. End of rant Smiley

Rest assured, your balance is safe with BIT.AC

For the last three weeks, some party is constantly trying to get us down. There were a number of discredit attempts which included mass signups of unaware users and massive DDoS attacks (still ongoing!). As a result, most of our mail servers were blocked by Hotmail, Yahoo and Gmail. That is why some BIT.AC customers were unable to receive 2FA messages. We are working hard to resolve the situation. For example, we are on the finish line of adding Amazon SES/AWS as our primary E-mail solution (which will finally bring the 2FA issues to an end).

We appreciate your patience.

 BIT.AC Customer Service Representative
Morgoth2k6
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July 05, 2017, 10:38:00 PM
 #272

So, whats up with the integrated exchange?
It was one of the reasons I made an account and now it's been "Temporarily unavailable" for almost 2 weeks now...
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July 06, 2017, 12:43:13 PM
 #273

dear BIT.AC

i need to get into my account to change the 2FA method.
since i dont get e-mail with my pin code i wont be able to change this.
i try everyday but no e-mail ever arrives in my mailbox

suggestions are welcome
bitac (OP)
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July 06, 2017, 09:59:11 PM
 #274

So, whats up with the integrated exchange?
It was one of the reasons I made an account and now it's been "Temporarily unavailable" for almost 2 weeks now...

We are now rebalancing our cold storage reserves. We plan to get the whole system back to normal in 48 hours. We appreciate your patience.

 BIT.AC Customer Service Representative
bitac (OP)
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July 06, 2017, 09:59:51 PM
 #275

dear BIT.AC

i need to get into my account to change the 2FA method.
since i dont get e-mail with my pin code i wont be able to change this.
i try everyday but no e-mail ever arrives in my mailbox

suggestions are welcome

Please PM me at your earliest convenience we will be able to solve your issue asap.

 BIT.AC Customer Service Representative
Morgoth2k6
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July 07, 2017, 12:32:49 AM
 #276


We are now rebalancing our cold storage reserves. We plan to get the whole system back to normal in 48 hours. We appreciate your patience.
Ok, I can wait 48 hours  Wink
MPires
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July 09, 2017, 03:33:06 AM
 #277

Dear BIT. AC Representative,

I've been unable to access my account for 8 days now as it doesn't accept any 2FA code I type in (both on Web browser or android app).  I've sent you 4 messages via your support page on your website, none of which you bother to reply to.

I urgently need to access my wallet to make what now is a critical payment.

Are you going to continue to ignore me, or are you going to  do what is right and get back to me?

I look forward to your reply.

Regards,  M
MPires
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July 11, 2017, 07:59:02 PM
 #278

Dear BIT. AC support representative,

I have been unable to access my wallet for the last 10 days as it doesn't accept any of the 2FA codes I type in from Google Authenticator,  on both Web browser or android mobile app.

I have sent you 5 messages via the support page on your website since but unfortunately, nobody from your company has bothered to reply to a single one.

As a matter of urgency, I need to access my wallet in order to make what is now a critical payment.

As it stands, you are holding on to my funds, and by ignoring me you are literally hanging me out to dry.

I am starting to wonder whether this is a genuine fault, or whether I am just being prevented from accessing my funds intentionally for a possible lack of liquidity from BIT.AC Limited.

Can please do what is right and get back to me with a positive attitude and subsequent resolution?

You shouldn't just hold on to your customers funds and just ignore their messages day after day.

I look forward to hearing from you.

Regards

MPires
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July 13, 2017, 05:58:43 AM
 #279

Dear BIT. AC support representative,

I have been unable to access my wallet for the last 10 days as it doesn't accept any of the 2FA codes I type in from Google Authenticator,  on both Web browser or android mobile app.

I have sent you 5 messages via the support page on your website since but unfortunately, nobody from your company has bothered to reply to a single one.

As a matter of urgency, I need to access my wallet in order to make what is now a critical payment.

As it stands, you are holding on to my funds, and by ignoring me you are literally hanging me out to dry.

I am starting to wonder whether this is a genuine fault, or whether I am just being prevented from accessing my funds intentionally for a possible lack of liquidity from BIT.AC Limited.

Can please do what is right and get back to me with a positive attitude and subsequent resolution?

You shouldn't just hold on to your customers funds and just ignore their messages day after day.

I look forward to hearing from you.

Regards

MPires

Dear MPires,

Working on your issue now. We are contacting you via PM right now.

Thank you.

 BIT.AC Customer Service Representative
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July 14, 2017, 08:59:10 AM
 #280

So, whats up with the integrated exchange?
It was one of the reasons I made an account and now it's been "Temporarily unavailable" for almost 2 weeks now...

We are now rebalancing our cold storage reserves. We plan to get the whole system back to normal in 48 hours. We appreciate your patience.

I registered because I need to exchange bitcoins to vericoins but, sadly, it's still "temporarily unavailable."  I hope it becomes available soon else I have to transfer back my BTC and just lose the service fees. Angry
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