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EpyxZ (OP)
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April 30, 2016, 09:40:05 PM
Last edit: May 01, 2016, 08:49:11 AM by EpyxZ |
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THREAD MOVED TO https://bitcointalk.org/index.php?topic=1456151.0Sorry about placing it in the wrong section. (No comments since I posted the screenshots  If anyone knows a yobit Admin please point him to my thread and tell him i have tickets in. I would love for this to be resolved and be a complete misunderstanding and some form of bug.) So yesterday I had 24+ LTC & 9k+ Doge deposited into my Yobit wallets. Now I have had 0 problems with my yobit deposits/withdrawls up to this point. But the LTC deposit shows in block explorer as confirmed, deposited & unspent (as does the Doge deposit). Yet yobit shows NO deposit information & no coins. (Nothing in history, no coins, no waiting, wallets online blah blah blah). Now I have followed the required Support ticket rule. Now I am being threatened to be banned for spreading disinformation. Literally the only thing I have asked in chat is if Domi could please get ahold of admin or tech and have them rescan my wallets so I can have access to my coins. It seems I cannot look for admin or push to get my wallets rescanned without being banned. Anyone have any info? In case DOMI wants to read again. So you can see I am not trying to spread disinformation nor am i being anal about it. Simply ask to rescan my wallets so i can access my coins. here is my LTC deposit info as you can see it shows its there, yet yobit shows only 1 sat. Not trying to scam, spread disinformation etc. Yobit can clearly see that my wallet shows me 1 sat but it has 24+ ltc. HELP. There is literally like 3 transactions 2 in 1 out i think. If anyone at yobit see's this please rescan my ltc & doge wallets. http://explorer.litecoin.net/tx/3fe74675b717b1510fa96263f758c2c5a3275a898076e2a2e58f8ada8ebd9d2eThis is my wallet address LPj8uYwyYkXUd37g1GX2aiMSMKp9dZ5Qh4 This is the Trans ID 3fe74675b717b1510fa96263f758c2c5a3275a898076e2a2e58f8ada8ebd9d2e This is my yobit LTC ballance (wallet LPj8uYwyYkXUd37g1GX2aiMSMKp9dZ5Qh4) 0.00000001 If anyone knows the admin, tech or someone could you please pass on the word that I have a legit problem here. Not just bitching about a dead blockchain and a coin that cant be moved. This is real world money to me |
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EpyxZ (OP)
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April 30, 2016, 10:14:52 PM |
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Ok so i just posted this on Yobit looking for help
EpyxZ: Can i please get an Admin to rescan my LTC and DOGE wallets
a few minutes later I go to respond to someone in trollbox and this
Error
You are banned until 30.04.2016 18:33:20.
So i have been banned for looking for an admin for help? Seriously. At this point I am almost feeling like I am getting mugged. Anyone know anyone over there that can do anything? Even if admin came online there I couldnt even send say anything. I know to some people what I have sitting there in limbo waiting on a rescan is not much but fuck me. Just not comprehending why I would be banned for a legit problem and a simple question.
Thanks
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EpyxZ (OP)
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May 01, 2016, 02:07:37 AM |
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And yet banned again. This time for a week. For asking DOMI to get ahold of admin to rescan wallet. No big fucking deal. Just my money.
Error
You are banned until 01.05.2016 22:05:00.
- Trust until this is resolved. no response from support. Chat mod keeps banning me to keep this quiet. 25 ltc and 9k Doge GONE.. chat mod needs to be removed. I have done nothing wrong. Banning for asking for the admin when you are missing $100 in coins is fucking ridiculous
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PassThePopcorn
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May 01, 2016, 05:29:21 AM |
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And yet banned again. This time for a week. For asking DOMI to get ahold of admin to rescan wallet. No big fucking deal. Just my money.
Error
You are banned until 01.05.2016 22:05:00.
- Trust until this is resolved. no response from support. Chat mod keeps banning me to keep this quiet. 25 ltc and 9k Doge GONE.. chat mod needs to be removed. I have done nothing wrong. Banning for asking for the admin when you are missing $100 in coins is fucking ridiculous
If they have a rule where no support is permitted in chat under any circumstance, then you were banned for a legitimate reason. I personally don't use yobit, but if they do have any rule like that or that all support must be done via ticket then you are again in the wrong. Is your ban just a chat ban? |
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Cyaren
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May 01, 2016, 05:32:28 AM |
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And yet banned again. This time for a week. For asking DOMI to get ahold of admin to rescan wallet. No big fucking deal. Just my money.
Error
You are banned until 01.05.2016 22:05:00.
- Trust until this is resolved. no response from support. Chat mod keeps banning me to keep this quiet. 25 ltc and 9k Doge GONE.. chat mod needs to be removed. I have done nothing wrong. Banning for asking for the admin when you are missing $100 in coins is fucking ridiculous
If they have a rule where no support is permitted in chat under any circumstance, then you were banned for a legitimate reason. I personally don't use yobit, but if they do have any rule like that or that all support must be done via ticket then you are again in the wrong. Is your ban just a chat ban? It should be a chat ban, yes. To the OP: Yobit does have a really poor support system AFAIK. Many people have problems with their support. It's interesting though that you're basically getting censored on chat... Try to message their yobit account here. |
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Superhitech
Legendary
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Activity: 1064
Merit: 1000
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May 01, 2016, 05:43:40 AM |
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Hey OP, if you want to get more attention, I suggest you create a thread/move this thread to the "scam accusations" subforum and create a formal complaint, you will get more attention there, and maybe receive help.
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PassThePopcorn
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May 01, 2016, 05:47:41 AM |
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Hey OP, if you want to get more attention, I suggest you create a thread/move this thread to the "scam accusations" subforum and create a formal complaint, you will get more attention there, and maybe receive help.
I don't believe the OP is telling the full truth and is exaggerating, he claims he was banned for a week, but the ban seems to end within 24 hours. He was told to stop bringing support issues to the chat, and did not listen. As he seems to post right after it happens with a ban for half a day yesterday, I think he submitted the issue by ticket and did not receive an immediate response so began requesting support in chat. |
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target
Legendary
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Activity: 2282
Merit: 1041
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May 01, 2016, 05:51:09 AM |
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So you're the one who flooded the yobit troll box with the message saying "support..."? lol if that was you then support must be very piss with what you did.
Sorry for your loss though and i hope you got your coins back.
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CoinSiteDesigner
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May 01, 2016, 05:54:43 AM |
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Hey OP, if you want to get more attention, I suggest you create a thread/move this thread to the "scam accusations" subforum and create a formal complaint, you will get more attention there, and maybe receive help.
I don't believe the OP is telling the full truth and is exaggerating, he claims he was banned for a week, but the ban seems to end within 24 hours. He was told to stop bringing support issues to the chat, and did not listen. As he seems to post right after it happens with a ban for half a day yesterday, I think he submitted the issue by ticket and did not receive an immediate response so began requesting support in chat. That is why he suggested him to post in "Scam Accusations", so the thread will get more attention and who knows? If the yobit admin joins the discussion, we all will know who's true and who isn't? @EpyxZ You're not offering a service, this doesn't fit in marketplace. |
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PassThePopcorn
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May 01, 2016, 06:05:32 AM |
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Hey OP, if you want to get more attention, I suggest you create a thread/move this thread to the "scam accusations" subforum and create a formal complaint, you will get more attention there, and maybe receive help.
I don't believe the OP is telling the full truth and is exaggerating, he claims he was banned for a week, but the ban seems to end within 24 hours. He was told to stop bringing support issues to the chat, and did not listen. As he seems to post right after it happens with a ban for half a day yesterday, I think he submitted the issue by ticket and did not receive an immediate response so began requesting support in chat. That is why he suggested him to post in "Scam Accusations", so the thread will get more attention and who knows? If the yobit admin joins the discussion, we all will know who's true and who isn't? @EpyxZ You're not offering a service, this doesn't fit in marketplace. We can actually determine fairly easily that he did not give them a reasonable amount of time to fix or even look into the issue. This can be calculated by the time the block was found and the time he posted his claim on the forum as well as the times he was banned for asking for support. If he was banned from the chat the same day it occurred, he gave a large exchange less than 24 hours to get to a support ticket, while it also occurring on a weekend. Should I make a scam accusation against coinbase? An hour ago I had a problem with a withdrawal and they still haven't gotten back to my support ticket. I plan to give them enough time to respond, before throwing accusations around. @CoinSiteDesigner The OP is commenting on the service provided by Yobit, he believes it to be slow. Without giving Yobit enough time to respond this is not an actual scam accusation, he is just upset with the speed of the service. |
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lottery248
Legendary
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Activity: 1568
Merit: 1005
beware of your keys.
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May 01, 2016, 06:16:33 AM |
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Ok so i just posted this on Yobit looking for help
EpyxZ: Can i please get an Admin to rescan my LTC and DOGE wallets
a few minutes later I go to respond to someone in trollbox and this
Error
You are banned until 30.04.2016 18:33:20.
So i have been banned for looking for an admin for help? Seriously. At this point I am almost feeling like I am getting mugged. Anyone know anyone over there that can do anything? Even if admin came online there I couldnt even send say anything. I know to some people what I have sitting there in limbo waiting on a rescan is not much but fuck me. Just not comprehending why I would be banned for a legit problem and a simple question.
Thanks
if you had written this kind of help via the direct support, then you are not supposed to be banned. even though if you seek for help via trollbox, you are supposed to get an advice of using support feature. getting banned for requesting evidence check is outrageous and even on the cards a sign of scam; anyway, if they are still refusing to verify your transaction, then i, or someone, will help you write a scam report, which consists of confirmed information, to warn the yobit users. i have been concerning the possible scam of this site so i don't deposit any bits to prevent incident. |
out of ability to use the signature, i want a new ban strike policy that will fade the strike after 90~120 days of the ban and not to be traced back, like google | email me for anything urgent, message will possibly not be instantly responded
i am not really active for some reason
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EpyxZ (OP)
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May 01, 2016, 06:18:27 AM |
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Yes its a Chat ban. There is nothing in the FAQ rules about asking for help in chat. There moderator Domi tells everyone that has a legit question to put a support ticket in and also to "Ask the Admin" when he is online. How can I ask the admin when I am being banned by the mod when I ask if the Admin is around to help me :/
This has turned into THEFT by yobit FYI to those who have read the thread. I will provide screen shots in a few mins. And will also post in correct sub forum for scams theft etc. Thank you. Still hopefull that what I am seeing is a big flipping mistake if not its def turned into theft.
I followed what I was told by Domi the Moderator until being banned. I am not lying about this nor making false accusations. I was told to Ask the admin. And doing so resulted in my chat ban. This is not the only thing that has pushed me to these accusations. If you give me a minute to post my screenshots you will understand.
I initially did not call this a scam or theft. it was only after I was told that I was spreading disinformation by asking to chat with admin (if you use yobit you know mod says ASK ADMIN.) I was never told not to ask anything via chat even by the moderator. I was banned for spreading false information about yobit. I did not accuse yobit of theft on there chat. I stated one thing. And that was "blacksmith, Admin are you here. I need your help". I never once stated anything about the possibility of theft. This only came up after I was banned and noticed something beyond NOT GOOD. I am still hoping that this is just a huge misunderstanding and if it is I have no problem publicly apologizing to the service and its admin. I honestly like yobit. After I post my screens and you see why I hurried to call foul you will understand. Again I truly hope this is all just a big bug mistake. give me like 5 mins please before I continue to be called a liar etc. if you do not feel my in a hurry HELP is justified after seeing screens then attack away.
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PassThePopcorn
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May 01, 2016, 06:23:33 AM |
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Yes its a Chat ban. There is nothing in the FAQ rules about asking for help in chat. There moderator Domi tells everyone that has a legit question to put a support ticket in and also to "Ask the Admin" when he is online. How can I ask the admin when I am being banned by the mod when I ask if the Admin is around to help me :/
This has turned into THEFT by yobit FYI to those who have read the thread. I will provide screen shots in a few mins. And will also post in correct sub forum for scams theft etc. Thank you. Still hopefull that what I am seeing is a big flipping mistake if not its def turned into theft.
I followed what I was told by Domi the Moderator until being banned. I am not lying about this nor making false accusations. I was told to Ask the admin. And doing so resulted in my chat ban. This is not the only thing that has pushed me to these accusations. If you give me a minute to post my screenshots you will understand.
I initially did not call this a scam or theft. it was only after I was told that I was spreading disinformation by asking to chat with admin (if you use yobit you know mod says ASK ADMIN.) I was never told not to ask anything via chat even by the moderator. I was banned for spreading false information about yobit. I did not accuse yobit of theft on there chat. I stated one thing. And that was "blacksmith, Admin are you here. I need your help". I never once stated anything about the possibility of theft. This only came up after I was banned and noticed something beyond NOT GOOD. I am still hoping that this is just a huge misunderstanding and if it is I have no problem publicly apologizing to the service and its admin. I honestly like yobit. After I post my screens and you see why I hurried to call foul you will understand. Again I truly hope this is all just a big bug mistake. give me like 5 mins please before I continue to be called a liar etc. if you do not feel my in a hurry HELP is justified after seeing screens then attack away.
How many hours did you wait after the transactions confirmed to submit a support request? How many hours did you wait after submitting the support request to get a response? (currently 29-30 hours on a weekend from when the block was first confirmed) How many times did you ask in chat the same question? Based on block timestamps and forum post times you gave very little time for it to be investigated, and based on another yobit user saying "that was you in the chat" you seem to have been causing an issue or at least asking multiple times. |
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lottery248
Legendary
Offline
Activity: 1568
Merit: 1005
beware of your keys.
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May 01, 2016, 06:38:18 AM |
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Yes its a Chat ban. There is nothing in the FAQ rules about asking for help in chat. There moderator Domi tells everyone that has a legit question to put a support ticket in and also to "Ask the Admin" when he is online. How can I ask the admin when I am being banned by the mod when I ask if the Admin is around to help me :/
This has turned into THEFT by yobit FYI to those who have read the thread. I will provide screen shots in a few mins. And will also post in correct sub forum for scams theft etc. Thank you. Still hopefull that what I am seeing is a big flipping mistake if not its def turned into theft.
I followed what I was told by Domi the Moderator until being banned. I am not lying about this nor making false accusations. I was told to Ask the admin. And doing so resulted in my chat ban. This is not the only thing that has pushed me to these accusations. If you give me a minute to post my screenshots you will understand.
I initially did not call this a scam or theft. it was only after I was told that I was spreading disinformation by asking to chat with admin (if you use yobit you know mod says ASK ADMIN.) I was never told not to ask anything via chat even by the moderator. I was banned for spreading false information about yobit. I did not accuse yobit of theft on there chat. I stated one thing. And that was "blacksmith, Admin are you here. I need your help". I never once stated anything about the possibility of theft. This only came up after I was banned and noticed something beyond NOT GOOD. I am still hoping that this is just a huge misunderstanding and if it is I have no problem publicly apologizing to the service and its admin. I honestly like yobit. After I post my screens and you see why I hurried to call foul you will understand. Again I truly hope this is all just a big bug mistake. give me like 5 mins please before I continue to be called a liar etc. if you do not feel my in a hurry HELP is justified after seeing screens then attack away.
1. How many hours did you wait after the transactions confirmed to submit a support request? 2. How many hours did you wait after submitting the support request to get a response? (currently 29-30 hours on a weekend from when the block was first confirmed) 3. How many times did you ask in chat the same question? 4. Based on block timestamps and forum post times you gave very little time for it to be investigated, and based on another yobit user saying "that was you in the chat" you seem to have been causing an issue or at least asking multiple times. 1. after a certain confirmation, the funds should be appeared automatically; in case of not, there must be an issue, team won't actively get informed in general, but you don't. 2. yobit is probably refusing to response. 3. for me, IIRC, around 2~3 times in total. 4. suppose you are a mod of a trollbox, seeing someone seeking for help by posting multiple times, what would you do? like this matter, refusing to resolve those accident/incident, i don't believe the site would get more users. furthermore, mostly those 'spammers' are caused by not getting any response after writing a support for at least a day, IIRC. using bitcoin, or altcoin and bank transaction as a comparison, there are no reason not to startover a scan of those transaction from a certain date to figure out who lies, after 6 confirmations, or more based on their rule; for bank, since it requires commission, you will need to wait up to a week for getting your transaction completed. |
out of ability to use the signature, i want a new ban strike policy that will fade the strike after 90~120 days of the ban and not to be traced back, like google | email me for anything urgent, message will possibly not be instantly responded
i am not really active for some reason
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EpyxZ (OP)
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May 01, 2016, 07:03:42 AM |
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So you're the one who flooded the yobit troll box with the message saying "support..."? lol if that was you then support must be very piss with what you did.
Sorry for your loss though and i hope you got your coins back.
No that was not me. I asked if Admin was around that I needed help like every 10 minutes. (so every 10 mins I said "blacksmith, admin you around? I need help). Didn't flood chat. Was patiently asking and not spamming. |
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PassThePopcorn
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May 01, 2016, 09:39:17 AM |
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For the doge that could be something, I would highly suggest running a virus scan on your computer, changing your passwords (email, and yobit) and making sure to submit a ticket for possibly being hacked or an account being compromised. The screen shots you showed seem to be someone actually transferring the funds, but again going to a chat box isn't support and if it was stolen, there isn't much you can really do until a site admin can look at the IP logs and notifying them in a chat box is not the proper way to do that, they have a system in place that must be followed. You could make a scam accusation about that, but more people would say what I said and claim you were hacked.
Stikethrough for thinking the screenshots were yobit account withdrawal / deposit logs, not the dogecoin explorer. I misread the screen shots, and my original assumption seems to be correct. The transactions on the doge chain seem to be a simple wallet sweep which occurs normally on every exchange to move funds around for other transactions and to move coins to cold wallets. And yes I would wait at least a day before going into a chatbox where the mods are not real support staff they are simply chat mods, if support is requested their job is to say submit a ticket. If the person refuses to do that and keeps mentioning it in the chat, they can temporarily ban you from the chat and if you continue after that then permanently ban you. When I say keeps mentioning it I mean bringing it up more than once, if all deposit / withdrawal problems are dealt with by the ticket system regardless of if an admin is in a chat (which is called a trollbox - do you really think support would be issued) then wait for a reply or at least wait a reasonable length of time. Strictly from your LTC deposit, it was confirmed at midnight, you wouldn't have made a support ticket right away as it would take some confirmations so 1-2 hours later possibly, your forum post about it happened about 12-14 hours later. I don't see that as being a reasonable amount of time for a company to investigate a discrepancy in a currency deposit, seeing as they also have other customers and tickets to deal with, but then you also were chat banned before making the post, so you waited even less time. |
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EpyxZ (OP)
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May 02, 2016, 11:19:01 PM |
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Just an update to this thread. My LTC coins have now also been transfered by yobit to another wallet. I hope this is just this normal sweep i have been told about. Still no response to support tickets, PM to yobit here, PM to blacksmith & warden on yobit.net . Everything is still unviewed and New.
If anyone knows an admin @ yobit.net please contact them for me. I have now watched yobit not only transfer my DOGE to another wallet but now my LTC. (can be seen via blockexplorer. Yobit shows no deposit or withdrawl information for my coins. Yet block explorer clearly shows they were deposited & now moved. Screenshots have been provided to show yobit balance/withdraw/deposit info from yobit.net)
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CoinSiteDesigner
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May 03, 2016, 11:59:08 AM |
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Is he the owner of yobit? If so, he's offline since April 30. If that so, it's not a good news for yobit users.  When you have an exchanger, you should be around everyday. If you're that busy, you should either hire people to answer to support tickets. |
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