Can someone help me please

[Andlog972]

this is the adress that comes up when i click receive coins http://imgur.com/FOK6ZdN

if you guys need any more screenshots or anything else  let me no and ill send the links thanks again  

Ok we are see you have the address , so you can export private key of address, send to another address in new wallet you want ,or you can give credential to mr. BurtW he will check it for us.

EDIT: @BurtW I hope you are able to do it for us. I did not ask for it first,sorry for that.

I have exported the seed and retrieved it in a new bc.i wallet that's what the last screenshots were  ?

And what do you want me to give bertw iv not had slot of sleep my heads fried with this guys  

[BurtW]

I have exported the seed and retrieved it in a new bc.i wallet that's what the last screenshots were  ?

So, now you may have something to go to blockchain.info with, maybe.  It appears that the same seed created two different xpub keys.  That would be a bug since one seed should created one and only one xpriv key which in turn should create only one xpub key.

Why not send them an email and point them to this thread and see if they can take a look at it.

[Andlog972]

Now we are getting somewhere.  Maybe.

The xpub key shown in this image:  http://imgur.com/a/uMtD2 (xpub6CKq5V...)

Is not the same as the xpub key you gave us to work with:

https://blockchain.info/xpub/xpub6CVUkjcP4PUsU99V2nTpxXrjcvnjqfLkg94YnGXUW5iDBAnwPTZPK9yqjqTzprf47zC8gbvWvEo8JomPnq22S7ABgjVPCPmCWnXbpUxx44h

We need to explain that difference to explain what is happening.

Explain exactly how you got the xpub key in the image that starts with xpub6CKq5V.

And try to reproduce getting the xpub key that starts with xpub6CVUkj and tell us exactly how you do it (it should be the xpub from your original wallet, if I have not lost track).

If during your investigations you find another xpub key that is different from the other two above, then make a note of that also.

Tell us what you find.

The first one I gave you was before I recovered the original wallets sees and put it on a new bc.i wallet the latest xpub is when I was in the wallet I recovered the seed on  and checked the xpub  in there  I will double check tho I am Sure that's what they are

[vlamer]

this is the adress that comes up when i click receive coins http://imgur.com/FOK6ZdN

if you guys need any more screenshots or anything else  let me no and ill send the links thanks again  

Ok we are see you have the address , so you can export private key of address, send to another address in new wallet you want ,or you can give credential to mr. BurtW he will check it for us.

EDIT: @BurtW I hope you are able to do it for us. I did not ask for it first,sorry for that.

I have exported the seed and retrieved it in a new bc.i wallet that's what the last screenshots were  ?

And what do you want me to give bertw iv not had slot of sleep my heads fried with this guys  

because we can not do anything if there is no external witnesses that ensure your problem is.
we see and we hear only from you, it would seem gray for me. this is just for me.

Now we are getting somewhere.  Maybe.

The xpub key shown in this image:  http://imgur.com/a/uMtD2 (xpub6CKq5V...)

Is not the same as the xpub key you gave us to work with:

https://blockchain.info/xpub/xpub6CVUkjcP4PUsU99V2nTpxXrjcvnjqfLkg94YnGXUW5iDBAnwPTZPK9yqjqTzprf47zC8gbvWvEo8JomPnq22S7ABgjVPCPmCWnXbpUxx44h

We need to explain that difference to explain what is happening.

Explain exactly how you got the xpub key in the image that starts with xpub6CKq5V.

And try to reproduce getting the xpub key that starts with xpub6CVUkj and tell us exactly how you do it (it should be the xpub from your original wallet, if I have not lost track).

If during your investigations you find another xpub key that is different from the other two above, then make a note of that also.

Tell us what you find.

yes, this something can we check xpub from image: http://imgur.com/a/uMtD2 is have the address with scan QR-code.

[xhomerx10]

So this wallet has never been used for any transactions.
What wallet did you use previously?  You said you always used this same guy for buying coins.  Where did he sent those?  Are you creating a new wallet each time or just a new address??

[Andlog972]

What do you mean vlamer about being gray and witnesses and giving burtw credentials ?

And xhomer I made a new wallet for that transaction I just stoped using my old one once I emptied it

[BurtW]

DO NOT UNDER ANY CIRCUMSTANCES GIVE ME ANY PRIVATE KEY INFORMATION, EVER.

I do not want it.  Do not send me any private keys or xpriv keys.

Thanks.

[vlamer]

What do you mean vlamer about being gray and witnesses and giving burtw credentials ?

And xhomer I made a new wallet for that transaction I just stoped using my old one once I emptied it

i meant ,i don't yet believe this real happened.

[xhomerx10]

What do you mean vlamer about being gray and witnesses and giving burtw credentials ?

And xhomer I made a new wallet for that transaction I just stoped using my old one once I emptied it

 I think vlamer is suggesting you give BurtW your login info and let him investigate directly.  It's a good idea but it requires trust.

I realize you're tired and we're covering the same things over and over but are you absolutely SURE you didn't create this address on your old wallet by mistake?

edit: BurtW also has to agree

[Andlog972]

Ok burtw lol how would you suggest I go about emailing Bc.i with this info about being 2xpubs for the one seed so this infact is a bug or an error on there side ?


And vlamer what do I need to show you to prove it lol I feel as if everything is there I wouldn't come on here and waste peoples time including yourself I've bugged the life out the guy I buy from  he's helped me  as much as he can . I've sent multiple messages to bc.i support  to be ignored and I've done everything I think everyone here has asked me to do . I'm not lying what would there be for me to gain out of talking shit ?

[Andlog972]

I am also sure I made a brand new wallet for te transaction

Burtw doesn't want the login details iv already gave them to my seller as at first I think he thought I was talking shit I changed pw after

[vlamer]

Ok burtw lol how would you suggest I go about emailing Bc.i with this info about being 2xpubs for the one seed so this infact is a bug or an error on there side ?


And vlamer what do I need to show you to prove it lol I feel as if everything is there I wouldn't come on here and waste peoples time including yourself I've bugged the life out the guy I buy from  he's helped me  as much as he can . I've sent multiple messages to bc.i support  to be ignored and I've done everything I think everyone here has asked me to do . I'm not lying what would there be for me to gain out of talking shit ?

This is not to not believe what you say, this is just to get clarity on what happens.
because the bc.i did not respond so you do not have a companion in this case., and I also have an account there with HD features on the new wallet and I also use a version of the smartphone wallet,and looks fine so far .

Ok, BurtW not accept it.
you just have to wait for a response from bc.i .. or someone else will be able to help you further.

I am also sure I made a brand new wallet for te transaction

Burtw doesn't want the login details iv already gave them to my seller as at first I think he thought I was talking shit I changed pw after

i think password in bc.i can not be changed.

[BurtW]

i think password in bc.i can not be changed.

Yes, it can be changed:  SETTINGS -> Security -> Wallet Password -> Change

[vlamer]

i think password in bc.i can not be changed.

Yes, it can be changed:  SETTINGS -> Security -> Wallet Password -> Change

ow,like that. as a warning not to forget the password, I guess it can not be replaced unless recover.

EDIT: thanks for info.

[xhomerx10]

Ok burtw lol how would you suggest I go about emailing Bc.i with this info about being 2xpubs for the one seed so this infact is a bug or an error on there side ?


And vlamer what do I need to show you to prove it lol I feel as if everything is there I wouldn't come on here and waste peoples time including yourself I've bugged the life out the guy I buy from  he's helped me  as much as he can . I've sent multiple messages to bc.i support  to be ignored and I've done everything I think everyone here has asked me to do . I'm not lying what would there be for me to gain out of talking shit ?

 That's why I'm thinking the address is not in that wallet.  Maybe you are looking in the wrong place?  Can you check your older wallets to see if you inadvertently created the new address in one of those?

[BurtW]

That's why I'm thinking the address is not in that wallet.  Maybe you are looking in the wrong place?  Can you check your older wallets to see if you inadvertently created the new address in one of those?

That is exactly what I originally thought but I have been very careful in trying to rule out that possibility.  Yes, this is the most likely explanation.  Andlog972 when you get a chance please think this possibility through and make sure that is not what happened.

Ok burtw lol how would you suggest I go about emailing Bc.i with this info about being 2xpubs for the one seed so this infact is a bug or an error on there side ?

I sent an invite to the thread, we will see if we get a response to my invite.

[Andlog972]

I am sure I made new wallet for the transaction thanks guys so my seed made 2 xpub keys instead of there being 1 for the original and new / the same one for both ?

[cjmoles]

http://btc.blockr.io/api/v1/address/balance/1Masr1mezkmAqhtWT9RsWzt2e21aYApco

^^
Balance confirmed and unspent....

http://btc.blockr.io/api/v1/address/txs/1Masr1mezkmAqhtWT9RsWzt2e21aYApco

^^
Only two transactions 05/11/2016 for 5.1+ BTC and 05/12/2016 for 0.0001 BTC both unspent.


http://btc.blockr.io/api/v1/tx/raw/730fd112c2cef6f49131f8d6099c0f1166b8ab91a6dc08ad0b10a85a9431b3ec

^^
Raw transaction 05/11/2016 for 5.1+ BTC to 1Masr1mezkmAqhtWT9RsWzt2e21aYApco

^^
http://btc.blockr.io/api/v1/tx/raw/8cb21526f1882a69a9a181330e4e1154c1f209deac305fa23987b5d29c5bc4fc

^^
Raw transaction 05/12/2016 for 0.0001 BTC to 1Masr1mezkmAqhtWT9RsWzt2e21aYApco

Conclusion:  Something's wrong if this is your wallet address and your wallet is not displaying a balance....try exporting your wallet to a light client, or better yet, a Core client (<-- may take awhile to synchronize, but it's worth it).  If it's just a bug in blockchain.info's UI (<--or some form of localized collision), then as long as you have your wallet.dat (pk) you should be able to access your balance on the ledger.  Right?

[BurtW]

Thanks for trying to help.  Did you read the thread?  We have been through a lot already on this issue.

[cjmoles]

Thanks for trying to help.  Did you read the thread?  We have been through a lot already on this issue.

Yup, I read the entire thread....Followed along and tried to wrap my brain cell around it too.  It's a very strange situation, and it's interesting to say the least.  It seems that the problem has to be with blockchain.info's  reckoning....right?  The transaction is published on the ledger, as viewed through other explorers, so it seems that as long as the PK to the address is known, then it should be accessible on another client.  Right?