Blockchain.info

[Dissonance]

I went to the blockchain.info site and it says my ip is banned.  I went to use the wallet app and my pin doesn't work.  Is anyone else having problems with the site ?  Can someone try going there and tell me if they can access?

Thanks in advance.

[bitkilo]

I went to the blockchain.info site and it says my ip is banned.  I went to use the wallet app and my pin doesn't work.  Is anyone else having problems with the site ?  Can someone try going there and tell me if they can access?

Thanks in advance.

Can you show us a screenshot of this?
I have never seen this error before and can't see a reason why blockchain.info would ban your IP address

[Dissonance]

[Dissonance]

I can't for the life of me think why I would ever be banned I have a few hundred dollar on the site.  I use their wallet as a checking account because of the ease of use...I seen their site go down from time to time but i've never been banned can you access the site ?

[jacee]

The site works fine with me. It worked when I accessed an old wallet. I have never seen such error before.
Are you using a vpn or a proxy? Must be because you used a bad IP.

[jacktheking]

It might be because that your IP is recognized as a spammer or proxy. I encounter this issue a lot with StopForumSpam (yours is Cloudflare, which they manually added your IP into the list - I believe). What you can do is to email the Blockchain team explaining to them that you are a legitimate user.

You should be able to access ZenDesk (or Blockchain.com) - https://blockchain.zendesk.com/ or https://support.blockchain.com/hc/en-us/requests/new/.

[bitkilo]

This is odd and not something i have seen before.
I would advise that if you have any coins in your blockchain wallet to contact support asap and explain what is happening and try have your account locked down so no payments can be sent.

Better still if you have your memoric seed (and you should) then recover your account via a VPN to hide your IP address and move any funds.

Do you have 2fa on your account setup?
Also what country are you from as this may be a legality thing from countries that have banned bitcoin, although that is a very long shot.

[Dissonance]

This is very strange.. I was using the site last night without an issue.  I am not using a proxy and I certainly have not been spamming.  Is there a chance I could have been hacked ?

[bitkilo]

This is very strange.. I was using the site last night without an issue.  I am not using a proxy and I certainly have not been spamming.  Is there a chance I could have been hacked ?

I don't think so because a hacker would just move your coins and go away.

Do you have 2fa on the account?

[Dissonance]

yes i do

[bitkilo]

yes i do

That's good, contact support and this should work out ok for you.

If there has been a hack and coins stolen with the hackers bypassing the 2fa on your account then please keep us updated as this may be a big problem.

By passing 2fa is not always that hard especially if they have also hacked your email account linked to blockchain, can you access your email with no problems?

I hope all this works out for you.

[Dissonance]

Thanks for the help.  I can access my e-mail fine.  I'll update here if I hear back.

[Dissonance]

Thanks again for the help they e-mailed me back in 10 minutes and unbaned me....wonder why i was banned to being with.

[electronicash]

I went to the blockchain.info site and it says my ip is banned.  I went to use the wallet app and my pin doesn't work.  Is anyone else having problems with the site ?  Can someone try going there and tell me if they can access?

Thanks in advance.

it once happened to my account. wait for several hours and it will be back. they just bann ip for about 4 hours thats it. i also didn't know the reason but yeah i logged in it right.

what did you do before this happen by the way?

[bitkilo]

Thanks again for the help they e-mailed me back in 10 minutes and unbaned me....wonder why i was banned to being with.

Reply to the email they sent you and ask but i'm just happy to hear this all worked out well for you.

This should also be a lesson to you that you should always remove your coins offline when logging off for the day.
As long as you know how to create them securely paper wallets are a good creap option or i world advise you to invest in a Trezor, Lendger or any other hardware wallet that suites your needs.

[Absolon]

I went to the blockchain.info site and it says my ip is banned.  I went to use the wallet app and my pin doesn't work.  Is anyone else having problems with the site ?  Can someone try going there and tell me if they can access?

Thanks in advance.

it once happened to my account. wait for several hours and it will be back. they just bann ip for about 4 hours thats it. i also didn't know the reason but yeah i logged in it right.

what did you do before this happen by the way?

Congratz... It happened with me also once.

[Cyaren]

Perhaps you're using TOR? I've never had this problem before, but maybe Blockchain.info is now trying to prevent people from using their service for illegal purchases/services?

If this problem persists, I suggest you either:

1. Use a VPN if you really really like blockchain.info and will die without it
2. Use another online wallet like coinbase, or use bitcoin core.

[letyouearn2]

It is also working fine on my side bro. I suggest , if you are getting issue while using block chain wallet, you can choose " Electrum " , it is the best multi sig wallet.

[crazyivan]

So, what happened in the end? Still banned?

[Slow death]

I always trusted in blockchain until the day not accepted  enter my account. took days for my IP was accepted. I did not understand until now what happened.