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May 01, 2013, 05:45:52 PM |
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aurumxchange... I don't think I'll forget this name so quickly.
I was looking for an easy way to buy bitcoins. When it comes to bitcoin nothing is easy I had to learn. Since I couldn't buy coins directly I had to use an exchange. I chose mtgox. But you can't send money to mtgox, so they offer aurumxchange to receive wire transfers.
So I went through their procedure with sending passport, sending drivers license, sending blood sample, sending my dna and whatever else they wanted (yes, they are in the US, if you haven't noticed. This information gathering is not their fault).
Now my story only involves wire transfers to aurumxchange, I can't say anything about other exchanges.
If you go to their website an click on the buy link you get to the form for the transfer. Now you can fill out how much money you want to either receive or send. wow, isn't that handy. Before I sent the order it stated that if I need exactly the amount I wanted, it is advised to add an additional 10$ for bank fees. ok, kind of expensive but great.
I needed at least 80$ in bitcoins so I thought maybe I'll buy something else some time so I should transfer enough funds. I sent 120$ on the way to aurumxchange (my bank charged 3$ for the transaction).
After two days I received an email from aurumxchange which stated they received the 90$ is sent. ?... ?... ? 90$? I sent 120$ (one hundred and twenty us dollars). from these 90$ they deducted their fee and sent 80$ to my mtgox account.
I sent them emails back and forth. It ended up with them basically calling me an idiot (not in these words) and it's the fault of my bank they charged so much bla bla bla.
So I went to my bank and we checked the transaction. My Swiss bank only charged 3$ for the transaction and the polish bank of aurumxchange obviously charged 30$ for whatever reason. If they take (up to) 30$ they have to state this otherwise I call it fraud. If I order a meal at mc donalds and half of it get's lost because the employee isn't able to bring it all to my table it's their fault not mine.
they are useless to transfer wires to them.
If anybody from aurumxchange reads this, you are welcome to comment!
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