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Author Topic: mBit Casino - Signup for The Premier Bitcoin Gaming Experience  (Read 26305 times)
newIndia
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September 20, 2016, 12:26:12 AM
 #121

You guys know that casinos like this one with rigged games are just games and you should never deposit your money there right?

We are not fool enough to wager 0.5 just for 0.006 to withdraw, lol  all the games outcomes are predetermined and that's it.
I'm kinda out of loop to this. What is the exact allegation against mBitCasino?

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September 20, 2016, 12:34:21 AM
 #122

I'm kinda out of loop to this. What is the exact allegation against mBitCasino?

Read this post below. It is pretty self explanatory, as long as you are losing they are happy to take your money, but when you win using the same strategy, they claim that you cheated the system.
I am not an arbiter here as I have no idea if this story is 100% true.


My story from July guys.

All is fine until you get a winning streak.

Long story short, I was betting kind of high stakes, 1 btc per bet then repeat the bet at the revised odds. Sometimes I would bet 3-5 times the same bet. It was live betting, with the acceptance delay and odds adjustment it would take 30-90 seconds between each bet, sometimes minutes.
This way, I lost  all my bankroll a couple of times. Then the next day I deposited, I got a winning streak and ended up with 17btc balance.
I was using the same betting style I used to lose everything, no problems back then, but when I won they said I am not allowed to ''bet more than once per bet'', that I exploited their system. Let me note here, many other bookmakers (Sbobet, Pinnaclesports, maxbet to name but a few) operate on a similar model. They have a maximum win amount for a line, and after accepting a bet there, they recalculate their position, lower their odds if need be, and let you bet again on the new line. Mbit lines operated in a similar way, as sometimes odds were dropped a little after my bet, or closed for a minute or two. When the revised line was available again, I attempted another bet and such a bet sometimes was rejected.
Daily small withdrawals were being made, so they were checking my account daily and could see the action.
They also said I lost on purpose, like I know the future or something (odds were fair line, market average not even market top), they gave me 2 btc for my troubles, closed my account and wrote off the remaining 15btc.
They took their sports platform down since then. Their risk management is to blame I guess, but how is it my fault I wonder.

Mbit was happy to accept my losing bets and after I won a bit they cancelled the winnings. They took the risk and they were getting the rewards up until the point where they lost.
They chose not to take responsibility, they blamed me, they freerolled me  and showed me the door.
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September 20, 2016, 08:35:32 AM
 #123

Hey guys I followed your advice and opened a scam accusation.

https://bitcointalk.org/index.php?topic=1621481.0

I think I done it properly enough. Im a new member here so I cant post fast yet.
I have the email correspondence and a photo (not screenshot) of my balance
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September 20, 2016, 03:27:45 PM
 #124

Hey guys I followed your advice and opened a scam accusation.

https://bitcointalk.org/index.php?topic=1621481.0

I think I done it properly enough. Im a new member here so I cant post fast yet.
I have the email correspondence and a photo (not screenshot) of my balance


These are serious allegations that should not be allowed to pass you have done the right thing by making the scam accusation. If you cant get your funds back, Im sure you have saved someone from falling victim or maybe ten thousand more people... Still hope though...
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September 20, 2016, 03:55:29 PM
 #125

There is still no reply from the site admins,owner about the scam accusation opened https://bitcointalk.org/index.php?topic=1621481.0 ,is it safe to assume that site is probably a scam and the user is right about his 15 bitcoins getting scammed.

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mBit Casino (OP)
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September 20, 2016, 05:32:21 PM
 #126

Hi,

To reply to this user's complaint, we have had a sportsbook (or an attempt thereof) in place some months ago that was opened to our users including antdee. Within a sportsbook there is always risk management in place to ensure fair play, and antdee is the kind of player that was constantly at odds with our initial risk mechanism. What he would do is push bets at high speed where half was rejected and the other half was accepted (which should have hinted at the fact that this wasn't ordinary play) - in order to circumvent the existing risk management. He would mostly bet on lower division games where our risk management was particularly poor, and ramp up a balance quickly.

We had all of antdee's history analyzed by some of the most prominent betting names in the industry to make sure that we were doing right by the player. We then contacted the user and let him know what happened and why his betting patterns were suspicious, as well as that our risk management wasn't adequately equipped to deal with it yet. Rather than closing his account which is what any other bookmaker would have done, we realized that we were learning from his activity just as well and decided to give him 2 BTC for the sub par betting experience instead. The winnings that the user received were never legitimate and in clear violation of our sportsbook terms and conditions.

Please be thoroughly aware that we admitted mistake to him, which is why we're surprised that this thread is opened. Especially when we offered 2 BTC as a settlement for our inadequate risk management while a lot of winnings had already been cashed out successfully. The player accepted the 2 BTC in a written statement that we both have on file and can be shared with the community if user wishes to do so.

User is welcome to write us if there are any further questions, as we will make no further public comments on a sportsbook that has since been discontinued due to inadequate functionalities.
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September 20, 2016, 06:15:57 PM
 #127

I don't understand how is all that different from what I am saying.
I took the 2 btc you sent me, yes, ill take 2 out of the 17. That doesn't make it right that you kept the remaining 15.xxx.

Bets were on a fair line, and if you did not want the risk, you should not accept all the losers you accepted before. Any legitimate  bookmaker pays the bets they accept. Again ill say it was a fair line, market average. It is not my fault your sportsbook had low liquidity, and you ended up with uneven exposure on my bets.
That uneven exposure sure did not bother you when my bankroll was emptied. I had to re-deposit twice to bet, and finally win.

You can comment or refuse to comment, whatever.
I will post just a couple of the emails we exchanged, no need to flood the thread.






''
On Jul 7, 2016, at 3:32 AM, Ant Dee <@hotmail.com> wrote:

Hello Laurence,

I would like to comment on a point made here, actually the only point made thus far.
Accusing me of circumventing the betting site's betting limits by re-placing the same bet. The word circumvent implies deceit, scam, thus it is an inappropriate  choice for the situation. It is used in the industry to describe people's actions like registering multiple accounts to take advantage of signup bonuses , or registering multiple accounts to bypass the max limit bets, on the same line, all of which is dishonest and disrespectful behaviour from the bettor so I never practice it.
People get easily caught having multiple accounts and the sports betting forums are full of such cases with people having their money confiscated this way, foolish to try it in the first place in my opinion.

In my case now, I believe the first time I saw the max limit message was around the 23rd of May. My first thought was to find out if repeated bets are allowed,  like other bookmaker models, so I tried to rebet and bets were all accepted, processed and graded normally. You are calling this ''exploit'' but it is not my intention to exploit. Many other bookmakers (Sbobet, Pinnaclesports, maxbet to name but a few) operate on a similar model. They have a maximum win amount for a line, and after accepting a bet there, they recalculate their position, lower their odds if need be, and let you bet again on the new line.
Your lines operated in a similar way, as sometimes odds were dropped a little after my bet, or closed for a minute or two. When the revised line was available again, I attempted another bet and such a bet sometimes was rejected.

Also, I did this practice since registration, I have made about 30 withdrawals, you have been checking my account for all this time, if something was not correct you should have let me know weeks ago. It is with this betting activity that I lost many times, having to re-deposit in my account on the 25th, 29th, 30th, there was no offer for my bets to be refunded back then. Therefore, no error in the betting software, all the action was accepted.
Only after this practice led to a  lucky win streak you locked my account and sent me messages mentioning ''criminal activities'' and all that disturbed me, making me feel very offended.
I am an honest high-stakes bettor, bitcoin enthusiast, your sportsbook accepts btc stakes that I like, has many in-play matches covered and that is why I chose you.
I believe you lost your chance to claim the multiple bets as a software error weeks ago, had this really been an error it should have been spotted weeks ago.
More so after this led to losses which were processed normally, there can be no talk of error anymore, it is how the software works. If you want to change it going forward, its your right, but you cannot alter past results for this reason.

Bitcoin, and more so bitcoin betting, community is all about trust, I trusted you with my bitcoins and to honour the bets you accepted. Should you choose not to pay my fair winnings, the whole community will know how you chose to treat me as a winner and will thing twice before risking their  bitcoins chasing winnings that won't be paid out in the end.
After re-payment of my full balance you have the right to keep my account closed if you wish so, or improve the betting software and let me bet again but my balance needs to be paid as soon as possible. This situation has caused me a lot of stress already but will not mention it anywhere if I am paid promptly.
''


''


From: admin@mbitcasino.com
Subject: Re: Sportsbook investigation results
Date: Mon, 11 Jul 2016 13:08:20 -0600
To: @hotmail.com

Hello Ant,

Previously we have mapped out the results of the investigation by our sportsbook platform provider. After your response where you were clearly not in agreement with the findings we decided to take the individual bets and have them analyzed by two renowned bookmakers paddypower and betfair to see if we were missing something in the analysis. Their findings were no different from the initial - there is a clear pattern of use and abuse of risk management. It was indicated that the losses that you have incurred were done so in order to not show a win rate that was too suspicious. The fact that this software allowed for this abuse of the system does not mean that the winnings are legitimate. You may have noticed this when risk management would catch up to the rapid betting and reject bets that you made.

Considering that such issues with the software could impair the gaming experience for other players in the future as well we have pulled the entire platform until further notice. Where your activity will lead to confiscation of funds on other platforms we are open to looking for an amicable resolve. For that reason you can choose to have us return the 1 BTC invested as well as 1 BTC for the sub par betting experience on our platform. For that to be credited we will need written confirmation with your name, date and signature that this settlement is in agreement with you. Alternatively you can decide to disclose the situation in public as you depicted in your previous email.

Please be aware that this decision is final and is not subject to change.



On Jul 12, 2016, at 2:53 AM, Ant Dee <@hotmail.com> wrote:

Hello,

I will take this settlement you are offering, you can send it to my usual address 1JVxxxxxxxxxxxxxxxxxxxxxxxxxxSnx
I find no point to sign something, in fact I don't know what to write. If you insist on that, make up a draft and send it over to me.

I will comment on one thing though, how is it possible that I purposely incurred losses to hide my win rate? I do not know the future, noone does.  I mean, if i knew a bet was going to lose, I would just bet the winning side everywhere and become rich.
''

The argument of ''some of the most prominent betting names in the industry'' was that I lost some bets on purpose. It is impossible to lose a sports bet on purpose.





To sum up, you took the risk, you kept my losses, you enjoyed it, so you continued taking the same risk but then voided my winnings. Call it risk management mistake, inadequate functionalities, it does not matter, your freerolled me, you scammed me.
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September 20, 2016, 06:38:39 PM
Last edit: September 20, 2016, 07:10:28 PM by mBit Casino
 #128

@antdee - As you well know you have been paid 7 BTC in winnings while none of the winnings were actually justified and 2 BTC in this transaction - the reason being that it took us a while to understand what you were doing. It seems that all you do is seek out flaws in risk management to gain an edge at bookmakers, and that is not the type of sports betting we can continuously condone.

Regardless, we apologize for having provided you with a sub par gaming experience. If your hope is that we will pay out a bettor that has broken our terms and conditions in such a blatantly obvious way, please know that we are unable to help you further. 2 months ago now we clearly settled on the dispute, and it's disappointing to see that we made an error trusting your words.
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September 20, 2016, 07:46:45 PM
 #129

Mbit, you do not get to talk about trust. It is me that trusted you to book my bets and you did not do that.

You bullied me into that agreement, of course  am not honouring it. You took 17BTC , i had no way to get them back, and then said ''Do you agree to get 2, we keep the rest and then we all forget about it? We will all be cool after that!''
Shame on me to not honour than agreement!
Maybe a robber can ask somebody under gunpoint to sign a contract and transfer all his assets over.

Blockchain doesn't open for me at the moment, if memory serves i received a total of 17 coins of withdrawals and deposited 13.5. So the number of past winnings is not 7, its less.
I can correct this later but it doesn't really matter.

I never really expected to get paid when I opened this thread. I mean, there is a hope but an unrealistic one. I just could not resist seeing you advertising here and I decided to dedicate some time to say my story.

You say I seek flaws, I say I am winning. And you are treating my like 99% of the betting industry treats winners. You kicked me out. All the bookmakers want only losers. There are big losers, small losers, addicted losers, all the kinds are welcome to bookmakers. Just don't show them you have a clue about betting cause then they kick you out.

But you took it further like the scammer bookmakers do. You also voided my winnings.

You mention your terms and conditions, what a joke. All bookmakers terms and conditions are blatantly unfair. In a court of law they are illegal. First thing a judge does is render the T & Cs null for being unfair.


Enjoy the amount of time you bookmakers and casinos got left. Bitcoin will wipe you all out in the end, we will gamble decentralised between us , there will be no need to pay juice to the likes of you.
Of course you will close doors much earlier because are a scam casino and people are finding out.
But even the reputable ''fair'' casinos will get seen for the thieves and criminals they are, the people just need to get educated and presented with a fair alternative.
Someone will code it eventually.
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September 20, 2016, 10:48:21 PM
 #130

You guys know that casinos like this one with rigged games are just games and you should never deposit your money there right?

We are not fool enough to wager 0.5 just for 0.006 to withdraw, lol  all the games outcomes are predetermined and that's it.

we all should have to know that gambling is a place of entertainment for having fun so for that we have to put only that amount with which we will be able to get that entertainment and not have to put all of our wealth to consider that place as a place of getting income for supporting our family.
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September 24, 2016, 01:00:52 AM
 #131

Hi Everyone,

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mBit Casino
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September 24, 2016, 08:42:38 PM
 #132

Hey Guys,

Just a reminder that WILD WEEKEND ends tomorrow night at 12:00AM GMT so make sure you claim your bonus before then! Just get in touch with one of our lovely live chat ladies and mention the code "WILD" before making your deposit. You can also head to https://www.mbitcasino.com/bonuses to find other great bonuses every day.

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mBit Casino
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September 24, 2016, 10:44:34 PM
 #133

Just a reminder

mBit scammed user antdee for 17 bitcoins
Thread: https://bitcointalk.org/index.php?topic=1621481

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September 24, 2016, 11:00:47 PM
 #134

Just a reminder

mBit scammed user antdee for 17 bitcoins
Thread: https://bitcointalk.org/index.php?topic=1621481
Well that's a shame



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.BITVEST DICE.
HAS BEEN RELEASED!


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September 24, 2016, 11:42:28 PM
 #135

Just a reminder

mBit scammed user antdee for 17 bitcoins
Thread: https://bitcointalk.org/index.php?topic=1621481
Wasn't this settled with them stating that the user had multiple accounts which is against their TOS?
I have not heard of any bad things about this casino yet and am using them right now and am pleased with their customer service thus far.
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September 25, 2016, 12:40:27 AM
 #136

Wasn't this settled with them stating that the user had multiple accounts which is against their TOS?
I have not heard of any bad things about this casino yet and am using them right now and am pleased with their customer service thus far.
Hi Lionidas,

This issue was resolved and settled many months ago but has just recently been posted on this thread out of the blue. The user was taking advantage of a bug in our sportsbook software. Even though this was the case, he was still paid out over 7 BTC in winnings.

We take our reputation very seriously, and we currently serve thousands of satisfied players in our casino. We pride ourselves in resolving any and all justified complaints in a timely fashion, and we will continue to do so indefinitely.

On another note - unfortunately, Joksim has been trolling our thread for many months now, and we don't really know why. We suspect he may be trying to spam his signature but we are not sure yet. If you look back, you will see many of his posts here were misinformed and unjustified. I hope this clarifies your question.

Thanks,
mBit Casino
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September 25, 2016, 12:45:08 AM
 #137

Thanks for replying and clearing things up.



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.BITVEST DICE.
HAS BEEN RELEASED!


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Rainbot
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September 25, 2016, 01:51:42 AM
 #138

Promo deposit still during?
then whats requirements for withdrawal bonus??
Bitinity
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September 25, 2016, 02:15:52 AM
 #139

Promo deposit still during?
then whats requirements for withdrawal bonus??

You can find all the details about deposit bonus here : https://www.mbitcasino.com/bonus-terms-and-conditions
Be advised to read all the terms carefully to avoid problems.
Lionidas
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September 25, 2016, 02:38:22 AM
 #140

Wasn't this settled with them stating that the user had multiple accounts which is against their TOS?
I have not heard of any bad things about this casino yet and am using them right now and am pleased with their customer service thus far.
Hi Lionidas,

This issue was resolved and settled many months ago but has just recently been posted on this thread out of the blue. The user was taking advantage of a bug in our sportsbook software. Even though this was the case, he was still paid out over 7 BTC in winnings.

We take our reputation very seriously, and we currently serve thousands of satisfied players in our casino. We pride ourselves in resolving any and all justified complaints in a timely fashion, and we will continue to do so indefinitely.

On another note - unfortunately, Joksim has been trolling our thread for many months now, and we don't really know why. We suspect he may be trying to spam his signature but we are not sure yet. If you look back, you will see many of his posts here were misinformed and unjustified. I hope this clarifies your question.

Thanks,
mBit Casino

Yes I appreciate this explanation because it does make your reputation as a casino become tarnished if things like this are not resolved and dealt with just like as you can see with C.B's promotional thread here. Their customer support is an utter joke and they do not respond to things that they do not want to resolve thus scaring their reputation to themselves and the business that they represent here.
You are doing a very good job here in following up with your customers and I do hope that it brings you more business with their customers migrating to yours with your exceptional customer support that they obviously do not understand is the core of any business model.
I would recommend your casino to anyone that asks me where to go for a full bitcoin casino experience.
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