UPDATE:
Paycash emailed me immediately following my email during the weekend and have acted swiftly so everything is now ok.
Thanks Paycash
If the mods here wish to delete my post or mark it as solved i dont know how this forum goes about doing this - i am giving the go ahead.
Thanks to the people who offered support. Great forum here better than reddit where i got all my posts on a minus.
you may edit the title and original post.
Glad to hear the funds finally landed in your bank account davdavkr. We would appreciate it if you edited the title and the original post to indicate the issue has been resolved. We heard back from PayCash today, who said that the payment did not get sent from their end until Thursday 5/19, so that was the source of the delay, and they apologized to you for that (its great they responded to you so quickly).
As you suggested to us, we will consider revising our statement of 5 business days max for PayCash SEPA withdrawals. Perhaps 7 business days would be better. We'll also make it clear that the max is just an estimate and it's possible for transfers to take longer if things don't go smoothly. Your support request was not handled well by us and we apologize for that and all the unnecessary aggravation this incident caused you.
