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Author Topic: google authenticator problem on yobit help needed pleaseee!!!  (Read 2825 times)
zenitzz
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May 30, 2016, 09:26:00 PM
 #21

The best solution go and write an email to Yobit stating that you have lost your authenticator ask them to reset your authenticator they will do that . I often lost my google authenticator .

How am i supposed to know their email?

Sorry for the late reply , go to : https://yobit.net/en/support/ , And click on Ticket and then fill in your name email and your problem in message . They will reply you as soon as possible to your mail . So you will get there email to i guess.

I did it 2 times already. Sent tickets,tweets,posts from bitcointalk.. No reply
Try again because only yobit can help you and now just waiting reply from their support agent if you still not get answer forget about your account because not any way to open it.
jupiterdianysa (OP)
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May 31, 2016, 09:52:21 PM
 #22

I registered with another account.. hope i dont get banned in the end but they pushed me to do this. Ill wait and see
Zasik2008
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October 14, 2017, 12:47:04 PM
 #23

У мeня тaкжe вoзниклa пpoблeмa, нe мoгy вoйти в cиcтeмy биpжы,  тaк кaк нeoбxoдим Authentication code (get in Google Authenticator). Ho я cбpocил нacтpoйки тeлeфoнa дo зaвoдcкиx и тeпepь нe мoгy пoлyчить кoд oт Google Authenticator. Ceгoдня нaпиcaл в пooдepжy Yobit , чтoбы oтключить двyxшaгoвyю ayтeнтификaцию чepeз Google Authenticator. Ждy oтвeт Sad
helloweiwei
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December 23, 2017, 01:24:31 AM
 #24

The same thing that happened to me, God Embarrassed
tirthraj
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January 18, 2018, 05:29:01 PM
Last edit: January 18, 2018, 05:43:33 PM by tirthraj
 #25


I did it 2 times already. Sent tickets,tweets,posts from bitcointalk.. No reply
Hey dude, is yobit support replies on you already? It seems that yobit support is really hard,  they dont reply immediately maybe after 1-2 days beforevtjey respond, but just tell them the truth so they will work on it.
I am waiting for last 3 weeks but no response. what kind of support they are giving ?

tirthraj
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January 18, 2018, 05:30:51 PM
 #26

У мeня тaкжe вoзниклa пpoблeмa, нe мoгy вoйти в cиcтeмy биpжы,  тaк кaк нeoбxoдим Authentication code (get in Google Authenticator). Ho я cбpocил нacтpoйки тeлeфoнa дo зaвoдcкиx и тeпepь нe мoгy пoлyчить кoд oт Google Authenticator. Ceгoдня нaпиcaл в пooдepжy Yobit , чтoбы oтключить двyxшaгoвyю ayтeнтификaцию чepeз Google Authenticator. Ждy oтвeт Sad


Пoлyчили ли вы кaкyю-либo пoмoщь или кaкyю-либo пoддepжкy oт йoбитa

tirthraj
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January 18, 2018, 05:43:06 PM
 #27


I did it 2 times already. Sent tickets,tweets,posts from bitcointalk.. No reply
Hey dude, is yobit support replies on you already? It seems that yobit support is really hard,  they dont reply immediately maybe after 1-2 days beforevtjey respond, but just tell them the truth so they will work on it.
I am waiting for last 3 weeks but no response. what kind of support they are giving it has no worth.

angelandres92
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February 04, 2018, 11:55:12 AM
 #28

No it's easy my brother, I had the same problem and I resolved it by myself.
Just sync Google auth with their servers once more and everything should be fine.

Try it.


Hello, i have the same problem with the google 2FA  and I tried syncing with yobit's servers again, and it doesnt work. Do you have another way to try to fix this?  I im going crazy and the yobit support is not answering any of my many complains what so ever.

Thank you in advance!
Seth Nyarko
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March 05, 2018, 11:33:06 AM
 #29

Hi Anyone with experience can assist me with my question about Yobit Exchange.

Please, is 2Factor authentication compulsory to withdraw (ether) on Yobit?
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