They have outages from time to time but it doesn't last long. Overall, Bitstamp ripple gateway is very reliable.
You are over-due to update that info.
My transfer has taken 2.5 almost 3 DAYS, and Sat. morning they said "don't worry we are working on it".
BitStamp ripple
(BitStamp IOU's for BTC) to BitStamp BTC is DOWN!
still down...
still down... still down...