windows xp is no longer supported by electrum. you can either upgrade your OS (recommended) or use older versions. I think 2.5.4 works on windows XP.
Ok thanks so mucho for the info
actually forget that post. I deleted it (too late) after searching around and couldn't find where I read it. there's nothing on github either.
It's just that some users have trouble installing the new versions on windows xp. older versions should work fine. posting the error message here might help.