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June 15, 2016, 02:13:31 PM |
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Hello, I already posted this information on the forum in French but I think it deserves to be known by other : I made the mistake of trusting the wallet GreenAdress to place some modest BTC. To secure my wallet I opted for the double authentication Google Authenticator. Problem, my Android made a fool cleaning and all my Authenticator codes are gone. So I contacted Gmail, Paymium, Kraken, Torguard and GreenAddress to reactivate new codes. No problem with the 4 first, they asked me what the evidence as I was holder of these accounts and they removed the double authentication to enable me to create new codes. BUT, GreenAddress unresponsive. It's been almost a week since I run after 2 operating this service, Lawrence Nahum and Jerzy Kozera, either by mail or on a multitude of social networks and they do not react. My question is: what are my options to force these people to do their jobs? Thank you.
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