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Author Topic: Waves liteclient update problem !!!  (Read 868 times)
yassprod (OP)
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June 16, 2016, 07:13:35 PM
 #1

Hello,


I have a problem , i wanted to update to the new liteclient version and i removed the old one and downloaded the new release. After that i didn't find my account on the new app, so i used the "IMPORT ACCOUNT" and typed my seed but after that it gave me another address and have to retype a new name and a new password after that there is no coins in the new account.

i'm really confused and worried about that, please help me solve that.
maxsinner
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June 16, 2016, 07:17:45 PM
 #2

Wrong section buddy.
coralreefer
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June 16, 2016, 07:20:01 PM
 #3

Make sure you didn't include any extra spaces or carriage returns when paste in your seed.
yassprod (OP)
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June 16, 2016, 07:20:32 PM
 #4

Sorry about that, i'm new here
Where should i post it .?
yassprod (OP)
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June 16, 2016, 07:28:10 PM
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Make sure you didn't include any extra spaces or carriage returns when paste in your seed.

I checked the seed many times !!! and the problem is that it's generating another address not the one i used on the ico site !!!!
maxsinner
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June 16, 2016, 07:33:40 PM
 #6

Sorry about that, i'm new here
Where should i post it .?


Mods moved it already.
BTCIV
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June 16, 2016, 08:01:38 PM
 #7

Sorry about that, i'm new here
Where should i post it .?


Mods moved it already.

Imposible i just did it 5 mins ago. The problem must be your seed , you did not copy it correctly.

Insert seed, generate adress from seed (if seed is copied exactly like original your account will appear) on password u don't need new password just use old one.

It took me 5 mins max all went very smooth. Good luck
yassprod (OP)
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June 16, 2016, 08:21:50 PM
 #8

Sorry about that, i'm new here
Where should i post it .?


Mods moved it already.

Imposible i just did it 5 mins ago. The problem must be your seed , you did not copy it correctly.

Insert seed, generate adress from seed (if seed is copied exactly like original your account will appear) on password u don't need new password just use old one.

It took me 5 mins max all went very smooth. Good luck

Really , so if the problem is with my seed . what should i do ??
BTCIV
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June 16, 2016, 08:29:00 PM
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I don't know contact support but really u should have stressed to copy it correctly sasha made effort to highlight this so it will not happen but still  Shocked
yassprod (OP)
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June 16, 2016, 08:33:26 PM
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I don't know contact support but really u should have stressed to copy it correctly sasha made effort to highlight this so it will not happen but still  Shocked

Yeah i used the copy to clipboard icon to copy the seed , i don't know why the seed is giving me another address. and now all my Waves are gone!!!!!!!!
I already sent an email to rideon@wavesplatform.com.
is there any support email beside this one ?
yassprod (OP)
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June 16, 2016, 09:01:20 PM
 #11

anyone guys could help ?
bigfryguy
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June 17, 2016, 02:17:46 AM
 #12

holy shit!!!

you guys really need to figure out what a seed is and how to use it.

I wonder how many precious waves are going to get lost due to people being unable to take care of their seeds.

CryptoCoinWareHouse
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June 17, 2016, 02:56:39 AM
 #13

Hello,


I have a problem , i wanted to update to the new liteclient version and i removed the old one and downloaded the new release. After that i didn't find my account on the new app, so i used the "IMPORT ACCOUNT" and typed my seed but after that it gave me another address and have to retype a new name and a new password after that there is no coins in the new account.

i'm really confused and worried about that, please help me solve that.

Just put in seed and password that's it
CryptoCoinWareHouse
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June 17, 2016, 03:08:54 AM
 #14

Updating doesn't make a difference if we can't trade
.cryptic.
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June 17, 2016, 03:11:24 AM
 #15

Is it a wallet problem or a user error?
r3animation
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June 17, 2016, 04:09:10 AM
 #16

User error most likely.
oren730
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June 17, 2016, 05:23:50 AM
 #17

my chrome lite client is updateing automatically
yassprod (OP)
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June 17, 2016, 08:43:41 PM
 #18

Problem solved !!
CryptoCoinWareHouse
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June 18, 2016, 12:04:39 AM
 #19

Sorry about that, i'm new here
Where should i post it .?


Mods moved it already.

Imposible i just did it 5 mins ago. The problem must be your seed , you did not copy it correctly.

Insert seed, generate adress from seed (if seed is copied exactly like original your account will appear) on password u don't need new password just use old one.

It took me 5 mins max all went very smooth. Good luck
  no he is correct it also happened to me . The problem is if you cut and paste it will not load the correct address YOU must type it in
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April 14, 2018, 08:56:54 AM
 #20

Pls, I lost my waves seed, pls I need help
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