Help| bitcoins stuck in wallet (3P)

[tomfus]

I am currently using a TOR wallet service (Shadow Wallet) that runs its transactions through the blockchain.onion site.
i cannot get the money out of there because every time i try to make a transaction i recieve a message: " Quota Exceeded ( Reg Limit Count)".
i will, in the future switch to a wallet that allows me to use bc.info ofc.
but how do i get my money out of there?

[altcoinhosting]

I am currently using a TOR wallet service (Shadow Wallet) that runs its transactions through the blockchain.onion site.
i cannot get the money out of there because every time i try to make a transaction i recieve a message: " Quota Exceeded ( Reg Limit Count)".
i will, in the future switch to a wallet that allows me to use bc.info ofc.
but how do i get my money out of there?

Contact their support, if they're honest, they might help you, if it's a scam, you might have lost your coins.
I would advise you to stay away from web wallets (even blockchain.info, coinbase, xapo,...). If you insist in using the onion router, i'd either go for bitcoin core on a pc on which you route all your traffic over tor (using iptables), or using electrum with a tor server.

[tomfus]

I am currently using a TOR wallet service (Shadow Wallet) that runs its transactions through the blockchain.onion site.
i cannot get the money out of there because every time i try to make a transaction i recieve a message: " Quota Exceeded ( Reg Limit Count)".
i will, in the future switch to a wallet that allows me to use bc.info ofc.
but how do i get my money out of there?

Contact their support, if they're honest, they might help you, if it's a scam, you might have lost your coins.
I would advise you to stay away from web wallets (even blockchain.info, coinbase, xapo,...). If you insist in using the onion router, i'd either go for bitcoin core on a pc on which you route all your traffic over tor (using iptables), or using electrum with a tor server.

thank you very much, i will try to contact them again but i think its a scam... they haven't answered my previous messages.

[altcoinhosting]

thank you very much, i will try to contact them again but i think its a scam... they haven't answered my previous messages.

The odds of this being a scam are pretty high i'm afraid... In my experience, at least 90% of the darknet hidden services are a scam in some form, and the ones that aren't are usually reviewed and published on a lot of forums, blogs, reddit,...
I hope you didn't lose to many coins, next time remember: if you're not (the only one) in controll of your private keys, you're not (the only one) in controll of your coins! There are perfectly good tutorials on how to use electrum over tor, i suggest you use  those ones.