A group of people have tested and found that Betsoft are running rigged games. Betsoft has been busted in the past for rigging their keno games. But this time its a lot worse. - We are asking everyone to contact their casinos and seek a refund for any losses experience by Betsoft and their games.
More information
http://www.gpwa.org/forum/casinolistings-issues-betsoft-gaming-warning-227986.htmlThis has been a long time coming but I believe that we have reached the point where it is fair to issue a warning against playing (or promoting) any games published by Betsoft Gaming.
Warning: avoid all Betsoft slots and casino games
If you want the TLDR version with our reasoning:
1. Documented discrepancies in their progressive jackpot payouts between the same game on different casinos, and even the same game with different coin sizes. Basically some jackpots appear to be impossible to win as they have not been won while we have monitored them over a period of 9 months, even though they may be won several times a week at another casino.
2. A player in the past week has been stiffed of a million coin progressive jackpot win at a bitcoin site called Betcoin.ag (worth about $340,000 at the moment). He hit 5 yachts in a line on The Glam Life slot and although the excuse has changed a few times, they are now saying that the win doesn't count because he hit it during a free spins round (triggered in game, not a bonus). This is not documented in the game or its paytable anywhere and neither the casino or Betsoft has shown proof to support this claim.
3. The revoking of their Alderney license in 2014.
4. Their RNG audit is worthless because it was only tested in isolation and has a specific disclaimer that says that they did not test the results from any games that actually use the RNG. These "bugs" could be occurring even wth a statistically valid RNG, either through malicious or incompetent programming in the game logic that uses the RNG.
5. Back in 2010 they were busted running a non-random keno game at Absolute Poker that gave players no chance of winning at all.
It is clear that at the very least, Betsoft's development, testing, and QA processes are inadequate. Their Curacao license is worthless because the regulator is not ensuring that any standards of fairness and professionalism are being met.
We recommend that players avoid all Betsoft slots, and that all casinos running these games should withdraw them immediately until such time as Betsoft can demonstrate that they have fixed the issues and processes that have lead to this situation, and of course until such time as the Betcoin player is paid the jackpot that he won.
