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Author Topic: DirectBet should pay up  (Read 520 times)
KoSoVaR (OP)
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July 06, 2016, 02:07:16 PM
Last edit: July 06, 2016, 02:22:14 PM by KoSoVaR
 #1

I submitted 3 x 50 ETH bets for the same parlay on July 4th.  The first 2 bets were confirmed but the last bet was just.. no where.  The bet was placed about 1h20m before the first game started.  After no confirmation I e-mailed them with 1 hour left before the 1st game started.

I got a response 4 hours later letting me know there was a bug with their ether wallet/code on the transfer not going to my bet

Basically I won 100 ETH parlay @ 3.34 odds and the final 50 ETH was returned to me.

Do you think if it was a losing parlay they would have offered to send the money back?  Or done me a favor and said, "oh yea, it was in play, and in our wallet" ?  They claim they take the same action regardless.

My risk tolerance for this specific parlay was 150 ETH - if I had sent another 50 ETH (200 total), they could just as easily opted to confirm all bets minutes before the event started.  My 50 ETH was in limbo, in THEIR wallet, for hours, with no response.  What do you think?

I've posted a few times around and Peeps Place has taken them off of the ratings guide
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rangernation
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July 08, 2016, 06:15:22 PM
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Yes their system and support are one of the worst. Reading through their forum thread and peer reviews they are very well known to shaft players.

They also stole 9 btc from me and their support disappeared like a fart in the wind.
iram66680
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July 08, 2016, 06:20:23 PM
Last edit: July 08, 2016, 07:17:52 PM by iram66680
 #3

directbet is like that?  Shocked

I was going to join with them because they allow too place bets using ether.
But now I don't think I will and will be looking else where for a casino that does.Undecided

DirectBet
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July 08, 2016, 07:55:10 PM
 #4

KoSoVaR, you funded your bet 3 times with 50 ETH each.

The first two 50 ETH transfers were confirmed and upon winning the bets were paid out in full.

The third bet transfer was processed after one of the events was already over, due to an error, and as a result the bet was rejected and refunded.

You can see here that the first two bet transfers were confirmed and paid in full while the third bet transfer was rejected and refunded :

https://directbet.eu/BetStatus.cshtml?BetID=0x308f5c30f06f8c0860f89980c7fbbc8ac6b27ea6

In an answer to your question, if your bet transfer is processed after the result is already determined, the bet will always be rejected and refunded, regardless of the result.

Take a look at this other bet of yours :

https://directbet.eu/BetStatus.cshtml?BetID=0x9992ac368ab8e22e21eda4e564bb0fbaa0a7c89e

Here your bet transfer was processed after Ozil already missed the penalty and therefore the bet was rejected and refunded.

So as you can see, even though it was a losing bet, we still refunded it because it was not confirmed on time.

We follow our rules consistently, regardless of the bet result.

For more details on how bets are processed and confirmed, please review https://directbet.eu/Rules.cshtml and feel free to contact us at support@directbet.eu for any further information.

https://www.directbet.eu/

rangernation
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July 08, 2016, 11:14:29 PM
 #5

KoSoVaR, you funded your bet 3 times with 50 ETH each.

The first two 50 ETH transfers were confirmed and upon winning the bets were paid out in full.

The third bet transfer was processed after one of the events was already over, due to an error, and as a result the bet was rejected and refunded.

You can see here that the first two bet transfers were confirmed and paid in full while the third bet transfer was rejected and refunded :

https://directbet.eu/BetStatus.cshtml?BetID=0x308f5c30f06f8c0860f89980c7fbbc8ac6b27ea6

In an answer to your question, if your bet transfer is processed after the result is already determined, the bet will always be rejected and refunded, regardless of the result.

Take a look at this other bet of yours :

https://directbet.eu/BetStatus.cshtml?BetID=0x9992ac368ab8e22e21eda4e564bb0fbaa0a7c89e

Here your bet transfer was processed after Ozil already missed the penalty and therefore the bet was rejected and refunded.

So as you can see, even though it was a losing bet, we still refunded it because it was not confirmed on time.

We follow our rules consistently, regardless of the bet result.

For more details on how bets are processed and confirmed, please review https://directbet.eu/Rules.cshtml and feel free to contact us at support@directbet.eu for any further information.

https://www.directbet.eu/

my bet was rejected but NOT returned

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July 08, 2016, 11:43:34 PM
 #6

my bet was rejected but NOT returned

rangernation is an hacker who defrauded us, and not for the first time.

We already replied to him one week ago with our decision yet he is misleading you by stating that we never replied.

Since this was not the first time, and since we already gave him a second chance, we are not going to discuss this with him any further.

https://www.directbet.eu

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