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Author Topic: WALLET BUG, PROBLEM DISCUSSION.  (Read 901 times)
mileymatmun (OP)
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July 08, 2016, 08:59:15 AM
Last edit: July 15, 2016, 06:00:31 AM by mileymatmun
 #1

LOL
i have written 2 mail for them since last week
pending for 2 weeks :v
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July 08, 2016, 09:21:25 AM
 #2

There is something wrong in their systems for sure. Is it also confirmed in the blockchain?

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July 08, 2016, 12:34:59 PM
 #3

LOL
i have written 2 mail for them since last week
pending for 2 weeks :v


Can you post they reply here. We have no information why they are not adding it to your balance. Wasn't there miners fee? Or is you account suspended?
It's hard to help if you supply so less information.
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July 08, 2016, 03:04:52 PM
 #4

they said that it due to the amount of transaction these day are to high. And another reason is about the halving day. Sadly that i deleted the supporting mail that they had sent me.
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July 08, 2016, 03:38:41 PM
 #5

they said that it due to the amount of transaction these day are to high. And another reason is about the halving day. Sadly that i deleted the supporting mail that they had sent me.

From the number of confirmations, I'm guessing it's been confirmed for more than 10 days. The number of transactions shouldn't make a deposit stays pending for that long after being confirmed. Using the halving day for excuse is even worse. I would send another support ticket to ask the the real reason for the delay.

                                                                       
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mileymatmun (OP)
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July 08, 2016, 03:57:29 PM
 #6

they said that it due to the amount of transaction these day are to high. And another reason is about the halving day. Sadly that i deleted the supporting mail that they had sent me.

From the number of confirmations, I'm guessing it's been confirmed for more than 10 days. The number of transactions shouldn't make a deposit stays pending for that long after being confirmed. Using the halving day for excuse is even worse. I would send another support ticket to ask the the real reason for the delay.

yeah i know i have sent them 3 letter and they replied with the same reason. They copied the previous letter and sent me. LOL so hilarious.
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July 09, 2016, 07:04:40 PM
 #7

This is nothing new to me. I have heard all kind of stories of them limiting and suspending accounts just because they see something not to their liking. People there have been accused of playing gambling while they really haven't and coinbase have closed their accounts and did not give them a refund. I want to say its good you have taken this a funny way but to me thats not funny at all.
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July 10, 2016, 05:55:03 AM
 #8

This is nothing new to me. I have heard all kind of stories of them limiting and suspending accounts just because they see something not to their liking. People there have been accused of playing gambling while they really haven't and coinbase have closed their accounts and did not give them a refund. I want to say its good you have taken this a funny way but to me thats not funny at all.
Accounts have been suspended for that reason?

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July 10, 2016, 01:44:04 PM
 #9

This is nothing new to me. I have heard all kind of stories of them limiting and suspending accounts just because they see something not to their liking. People there have been accused of playing gambling while they really haven't and coinbase have closed their accounts and did not give them a refund. I want to say its good you have taken this a funny way but to me thats not funny at all.
Accounts have been suspended for that reason?
Of course, you can read that in their ToS that receiving/sending your coins to any gambling related service (most online gambling services are illegal in the US) is forbidden.
Coinbase is monitoring your every transaction, if they find even remote trace of you being a gambler your account is frozen. It is the same story with Xapo, and other online wallets.
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July 10, 2016, 04:43:14 PM
 #10

they said that it due to the amount of transaction these day are to high. And another reason is about the halving day. Sadly that i deleted the supporting mail that they had sent me.

I find it hard to believe they would give you such a bogus explanation. It's has nothing to do with any problem. Locking down customer funds because of the halving is plain BS.
Ask them again and post their reply here, so we can see it please.
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July 11, 2016, 11:43:49 AM
 #11

This is nothing new to me. I have heard all kind of stories of them limiting and suspending accounts just because they see something not to their liking. People there have been accused of playing gambling while they really haven't and coinbase have closed their accounts and did not give them a refund. I want to say its good you have taken this a funny way but to me thats not funny at all.
Accounts have been suspended for that reason?
i could say coinbase are now obeying U.S rules,all of mistake which their users done and against the rules will result users banned,so beware when using coinbase service,and just be sure your transaction not connected with any gambling address
*U.S forbid any online gambling activities

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July 11, 2016, 09:03:14 PM
 #12

What's up with the coinbase bashing. Did they do something wrong?
A lot of accusations without any proof. Are you guys hired by XAPO or what. Coinbase has proven to be a good exchange wallet provider, if you want to bash them, show us mail where they are misbehaving or stealing your money.
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July 11, 2016, 09:55:14 PM
 #13

Sometimes coinbase delays the transaction (incoming or outcoming) because of the low amount being sent or received.
But since they have replied to you, they should process your transaction manually. Now is it fixed?
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July 12, 2016, 01:16:15 AM
 #14

This is nothing new to me. I have heard all kind of stories of them limiting and suspending accounts just because they see something not to their liking. People there have been accused of playing gambling while they really haven't and coinbase have closed their accounts and did not give them a refund. I want to say its good you have taken this a funny way but to me thats not funny at all.
Yeah, they did exactly what you described to me last year.  Closed my account, but I've found that circle is much better anyway.   OP, they never gave me a hassle like this though.   All those confirmations to me mean that your bitcoins went through.   That seems strange to me and also that they're not answering you.  Hope it works out for you.

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July 12, 2016, 06:55:40 AM
 #15

I don't understand at first place what is the need for people having such an online wallet like coinbase, maybe because they can buy bitcoin with their bank account there, but other than this I don't see any reason to still using online wallets. Why many people here tend to rely to third parties (coinbase,circle,XAPO,blockchain.info etc) to do their bitcoin transactions ? You can just download a desktop wallet and do all of your activities, like gambling, trading, mining whatever you like doing with your bitcoins without any limitation, without any control, and that is the core philosophy behind bitcoin, 0 control for someone who holds this currency. I can understand buying bitcoin easily with bank account and that's a good thing. But as soon as you buy it there for example, send it to your desktop wallet like Electrum or MultibiHD. This way you can have both wallets and coinbase will not suspend or ban you as you are doing nothing illegal , just sending some coins from a wallet to another wallet of yours.
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July 12, 2016, 02:57:32 PM
 #16

I don't understand at first place what is the need for people having such an online wallet like coinbase, maybe because they can buy bitcoin with their bank account there, but other than this I don't see any reason to still using online wallets. Why many people here tend to rely to third parties (coinbase,circle,XAPO,blockchain.info etc) to do their bitcoin transactions ? You can just download a desktop wallet and do all of your activities, like gambling, trading, mining whatever you like doing with your bitcoins without any limitation, without any control, and that is the core philosophy behind bitcoin, 0 control for someone who holds this currency. I can understand buying bitcoin easily with bank account and that's a good thing. But as soon as you buy it there for example, send it to your desktop wallet like Electrum or MultibiHD. This way you can have both wallets and coinbase will not suspend or ban you as you are doing nothing illegal , just sending some coins from a wallet to another wallet of yours.
There are still many people do not want to have some fee in the transaction, including me. Lots of people are earning free bitcoin. The amount a day is fro 20k satoshi to 2m satoshi. If they use blockchain.info, they may not afford the fee that they take from them. And you know many poor country, like vietnam, 2$ is a high price to pay
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July 12, 2016, 03:17:28 PM
 #17

they said that it due to the amount of transaction these day are to high. And another reason is about the halving day. Sadly that i deleted the supporting mail that they had sent me.

I find it hard to believe they would give you such a bogus explanation. It's has nothing to do with any problem. Locking down customer funds because of the halving is plain BS.
Ask them again and post their reply here, so we can see it please.
they have paid. here is my Third case
mileymatmun (OP)
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July 12, 2016, 03:34:13 PM
 #18

What's up with the coinbase bashing. Did they do something wrong?
A lot of accusations without any proof. Are you guys hired by XAPO or what. Coinbase has proven to be a good exchange wallet provider, if you want to bash them, show us mail where they are misbehaving or stealing your money.
what's wrong with you man ? i am the customer and i have the authorities to say my word when i am unsatisfied. And i have upload the image with my case you can see it if you want to. please dont say like you know everything in this world
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July 12, 2016, 03:42:26 PM
 #19

Sometimes coinbase delays the transaction (incoming or outcoming) because of the low amount being sent or received.
But since they have replied to you, they should process your transaction manually. Now is it fixed?
yes, it is fixed Smiley after more than 2 weeks
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July 14, 2016, 05:38:23 PM
 #20

Sometimes coinbase delays the transaction (incoming or outcoming) because of the low amount being sent or received.
But since they have replied to you, they should process your transaction manually. Now is it fixed?
yes, it is fixed Smiley after more than 2 weeks

I had a similar issue in the past but it was fixed within a day but waiting 2 weeks to be fixed is really long time.
Glad that you have solved your problem, I'd prefer you to lock this thread.
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