You should have all his bets saved in your database and look at all his bet IDs and use it as a proof.
I assume they did that first. His affiliate would also have that data. If there was record of the hand, they would of just paid him. (This is .1
BTC were talking about)
Also, he doesn't mention playing between screen shots (after sandwhich) but his balance went from .8 mbtc to more than 3 mbtc.
Also, the whole story just screams of broke desperate degen.
Balance at the top of the screen is not frequently update from my experience, sometimes balance is updated after you refresh or load new game.
He said that he also has video. If he can update video that would be great.
In case of provably fair game an user should post bet id, hashes and verification would be easy.
Vegascasino is more funny with their official response than himself.
I think when OP mentioned the video, he was being honest:
plus I recorded the loading screen just constantly loading over and over and sent it to support..
Useless though, like nearly everything else he wrote.
Do you think this is not ridiculous?
I finally got a good hand... When my hand Hit, I left it alone and went to the kitchen to go make me a sandwich and relax for a second... (seeing 4 wilds on the screen looks nice right).
So 30min I came back, and the screen froze...