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Author Topic: Bitinstant is pissing me off again.  (Read 688 times)
moshi1ry
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March 19, 2013, 02:39:44 PM
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Since im new to the site i can only post here. Yesterday i did a local cash deposit to get money on my mtgox account. Bitinstant sent me this as the voucher to redeem my money on gox account. Now its been 24 hours and as bitinstants slogan is "time is money" im losing money and i cant believe i paid for this bit coins in under and hour because obviously that is a total lie.

I have also tried live chat phone email etc nothing.

This is to notify you that your order has been updated, please find the details below:


To Redeem your MTGox Coupon (GoxCoupon field below): Log on to https://mtgox.com/. Under 'Funding Options' click 'Add Funds'.
In the drop down menu, choose 'Redeem MtGox Code' and paste that code in the field.



GoxCoupon: {u'error': u'Must be logged in'}

Can i get a real code please?
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TheJamesFund
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March 19, 2013, 04:17:26 PM
 #2

yup it sux
moshi1ry
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March 19, 2013, 04:43:25 PM
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I mean is my money just gone poof? How the hell do i get a response from these people I have tried everything, if anyone has any ideas that would be great.
Aahzman
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March 19, 2013, 04:52:00 PM
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Try posting in the Bitinstant support thread in the Newbies forum? It's usually the top stickied thread.
BTCBUDDY1
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March 19, 2013, 06:24:16 PM
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If you wanna deal with real people, quick service, and paypal payment options visit us at bitcoinbuddys.com or reply here, id be happy to answer questions

I'm back.
Yankee (BitInstant)
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Charlie 'Van Bitcoin' Shrem


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March 19, 2013, 07:36:28 PM
 #6

Hey man,

What is your Order ID?

Im sorry for this issue!

Charlie

Bitcoin pioneer. An apostle of Satoshi Nakamoto. A crusader for a new, better, tech-driven society. A dreamer.

More about me: http://CharlieShrem.com
Briggs
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March 19, 2013, 08:36:07 PM
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I'm having the same problem. The amount of orders messed up must be in the thousands if not 10's of thousands of dollars by now. Its been about 19 hours since I made my cash deposit.
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