[Exchange] Liqui

[mtnsaa]

I've been trying to withdraw BCAP since Friday, I'm still waiting for the email (checked spam folder already) and cancelled my withdrawal multiple times. I've already withdrew from Liqui, this is the first time is happening, is there a problem I'm not aware of? Can't get support to reply anywhere.

[justaway]

I've been trying to withdraw BCAP since Friday, I'm still waiting for the email (checked spam folder already) and cancelled my withdrawal multiple times. I've already withdrew from Liqui, this is the first time is happening, is there a problem I'm not aware of? Can't get support to reply anywhere.

Maybe you have the same problem i had with my email provider. Liqui support told me to ask my mail server admin to add their server to whitelist, as they received the following error:
"delivery-status": {
"code": 550,
"message": "Rejected message because 184.173.153.204 is in a black list}

If the server is in a blacklist, then all emails will be blocked completely and not even moved to spam.

Anyways, try to contact Liqui freshdesk. As i think they will not reply here ...
Maybe they are off for the weekend and you have to wait until tomorow  

[mtnsaa]

I've been trying to withdraw BCAP since Friday, I'm still waiting for the email (checked spam folder already) and cancelled my withdrawal multiple times. I've already withdrew from Liqui, this is the first time is happening, is there a problem I'm not aware of? Can't get support to reply anywhere.

Maybe you have the same problem i had with my email provider. Liqui support told me to ask my mail server admin to add their server to whitelist, as they received the following error:
"delivery-status": {
"code": 550,
"message": "Rejected message because 184.173.153.204 is in a black list}

If the server is in a blacklist, then all emails will be blocked completely and not even moved to spam.

Anyways, try to contact Liqui freshdesk. As i think they will not reply here ...
Maybe they are off for the weekend and you have to wait until tomorow  

Yeah they sent me the same message, thanks for your help. So my only option is compliance from my mail server? They won't even reply to my question and could take months to get an answer let alone fix the issues. They said there's no other workaround, lol. So I can't change my email address, the problem is on their part and they get to keep my funds? Really?

How did you solve the issue?

[dinda22]

how much can you withdraw in a 24 hour period?

No limits.

Thanks are you going to add NEM?

list coins of liqui average is ETH token, even I think nearly all of their coins is ETH token. chances are they just add coins based ETH token.
but in the future, I hope liqui added some coins that already has great potential or a few coins that have already listed on poloniex, and it's a good also for added in their market

[justaway]

I've been trying to withdraw BCAP since Friday, I'm still waiting for the email (checked spam folder already) and cancelled my withdrawal multiple times. I've already withdrew from Liqui, this is the first time is happening, is there a problem I'm not aware of? Can't get support to reply anywhere.

Maybe you have the same problem i had with my email provider. Liqui support told me to ask my mail server admin to add their server to whitelist, as they received the following error:
"delivery-status": {
"code": 550,
"message": "Rejected message because 184.173.153.204 is in a black list}

If the server is in a blacklist, then all emails will be blocked completely and not even moved to spam.

Anyways, try to contact Liqui freshdesk. As i think they will not reply here ...
Maybe they are off for the weekend and you have to wait until tomorow  

Yeah they sent me the same message, thanks for your help. So my only option is compliance from my mail server? They won't even reply to my question and could take months to get an answer let alone fix the issues. They said there's no other workaround, lol. So I can't change my email address, the problem is on their part and they get to keep my funds? Really?

How did you solve the issue?

i spoked to my email provider and ask them to remove the server from their black list. The problem was resolved within one day
Just write to the support of your provider, quoting the message you got from Liqui. They will know what to do!

Liqui seems to be very restrictive when it comes to changing account details. I had to open a new account, because there is no way to change your email address
But i don't think that they want to rob you. It's just their security policy.

[mtnsaa]

I've been trying to withdraw BCAP since Friday, I'm still waiting for the email (checked spam folder already) and cancelled my withdrawal multiple times. I've already withdrew from Liqui, this is the first time is happening, is there a problem I'm not aware of? Can't get support to reply anywhere.

Maybe you have the same problem i had with my email provider. Liqui support told me to ask my mail server admin to add their server to whitelist, as they received the following error:
"delivery-status": {
"code": 550,
"message": "Rejected message because 184.173.153.204 is in a black list}

If the server is in a blacklist, then all emails will be blocked completely and not even moved to spam.

Anyways, try to contact Liqui freshdesk. As i think they will not reply here ...
Maybe they are off for the weekend and you have to wait until tomorow  

Yeah they sent me the same message, thanks for your help. So my only option is compliance from my mail server? They won't even reply to my question and could take months to get an answer let alone fix the issues. They said there's no other workaround, lol. So I can't change my email address, the problem is on their part and they get to keep my funds? Really?

How did you solve the issue?

i spoked to my email provider and ask them to remove the server from their black list. The problem was resolved within one day
Just write to the support of your provider, quoting the message you got from Liqui. They will know what to do!

Liqui seems to be very restrictive when it comes to changing account details. I had to open a new account, because there is no way to change your email address
But i don't think that they want to rob you. It's just their security policy.

I understand, the thing is that I doubt my email provider will even care about it or take months to even take a look at, it's a state/government company so you know how that goes, could take 2-3 months easily to get any sort of helpful reply. They will also have its reasons to blacklisting which I don't want to mess with and I simply can't dispute. Also I forgot to mention this was not my first withdrawal so this must be something recent. The support has been ok so far and replies pretty quickly but without much help so far.

I don't really think they are out to get my money or anything, I didn't want to imply that, but in theory it's what could happen if you lose permanent access to your email or your email provider blocks access. I didn't know my email was my private key! 

[justaway]

...

I understand, the thing is that I doubt my email provider will even care about it or take months to even take a look at, it's a state/government company so you know how that goes, could take 2-3 months easily to get any sort of helpful reply. They will also have its reasons to blacklisting which I don't want to mess with and I simply can't dispute. Also I forgot to mention this was not my first withdrawal so this must be something recent. The support has been ok so far and replies pretty quickly but without much help so far.

I don't really think they are out to get my money or anything, I didn't want to imply that, but in theory it's what could happen if you lose permanent access to your email or your email provider blocks access. I didn't know my email was my private key! 

My email worked for months (since December) and stoped working about 2 weeks ago. So at this time Liqui's email server was added to the black list. Most email provider are using black lists from the same sources. So many users of Liqui should have this problem right now   

I hope you get some help from your provider. Just one more hint for you: When i was talking to Liqui's freshdesk, they offered to me to change my email address if i can proove that i am the owner of my address by sending an email to Liqui. I did this twice, but was always told that they didn't receive it  .

I totally agreed that email is not a private key, but only a 2-FA. I don't understand why they are not using Google Auth for withdrawing as an alternative. They only use it for login and for nothing else ...

[cleverhope]

Hi, will you add a Bancor tocken soon? ICO will start 12 june, i really want to trade it)

[liqui]

Hi, will you add a Bancor tocken soon? ICO will start 12 june, i really want to trade it)

Stay tuned.

[liqui]

Quantum-Resistant Ledger [QRL] listed on BTC, ETH and USDT markets:

https://liqui.io/#/exchange/QRL_BTC
https://liqui.io/#/exchange/QRL_ETH
https://liqui.io/#/exchange/QRL_USDT

[Meech]

Could you add Siacoin to your exchange.  Many Eth miners dual mine Sia and there is only Poloniex that has it.  Several states in the U.S. can't trade on Poloniex.  Yunbi as well but they seem to cater to chinese investors as far as credentials are concerned.
Shapeshift seems to have dropped it recently.

[arwin100]

Im waiting to see ptoy will be added here, Do you have any idea on when we can see it added here? I saw the ptoy dev announced that they will be available to be traded here so im expecting that his statement about the addition is true, but anyways i will wait for further announcement about it here.

[liqui]

MobileGo [MGO] listed on BTC, ETH and USDT markets. Enjoy

https://liqui.io/#/exchange/MGO_BTC
https://liqui.io/#/exchange/MGO_ETH
https://liqui.io/#/exchange/MGO_USDT

[liqui]

Bancor [BNT] listed on BTC, ETH and USDT markets

https://liqui.io/#/exchange/BNT_BTC
https://liqui.io/#/exchange/BNT_ETH
https://liqui.io/#/exchange/BNT_USDT

[yubit]

Dear LIQUI!
I saw your fees for withdrawal and got a shock! Why such predatory fees for withdrawal? For example:
Iconomy - 1
Wings - 5
Edgeless - 5
Trust - 10
TaaS - 1
Humaniq - 10

But this is about the majority of 2-5 dollars. But almost all tokens on other Exchanges have withdrawal fee from 0,001 to 0,01
Have a conscience, it takes about 30 cents to take gas fee for ethereum-based tokens!

P.S.
This is a result of my WINGS withdrawal from LIQUI:
Gas Price: 0.000000023153929287 Ether (23.153929287 Gwei)
Gas Used By Txn: 37361
Actual Tx Cost/Fee: 0.00086505395209 Ether ($0.32)

32 cents! But LIQUI got fee from me 5 WINGS, it was about $ 4-5 at that moment.

[liqui]

Today at 14:00 UTC will be scheduled maintenance. Estimated downtime 10-15 minutes.

[justaway]

...

I totally agreed that email is not a private key, but only a 2-FA. I don't understand why they are not using Google Auth for withdrawing as an alternative. They only use it for login and for nothing else ...

i just found out about a new feature: now it is possible to use 2-FA for withdraw
that's a great! no more dealing with lost emails

thank you liqui

[liqui]

...

I totally agreed that email is not a private key, but only a 2-FA. I don't understand why they are not using Google Auth for withdrawing as an alternative. They only use it for login and for nothing else ...

i just found out about a new feature: now it is possible to use 2-FA for withdraw
that's a great! no more dealing with lost emails

thank you liqui

You are welcome

[misterbat]

dear support,

i have a lost withdraw.can u help please?

i wrote my problem to the other thread but i guess u didnt see it.

https://bitcointalk.org/index.php?topic=1557900.msg19528609#msg19528609

thanks

[liqui]

Patientory [PTOY] and SingularDTV [SNGLS] listed on BTC, ETH and USDT markets.

https://liqui.io

Enjoy.