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Author Topic: goldsilverbitcoin.com: excellent service  (Read 3671 times)
Severian
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March 22, 2013, 01:51:53 AM
 #1

I recently made a significant (to me) purchase from this company and wanted to give them a shoutout. Delivery was quick, order was perfect and the folks at support were great. If you're moving any bitcoins, check them out for low-stress delivery of metals:

https://www.goldsilverbitcoin.com
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CoinDiver
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April 18, 2013, 04:17:36 PM
 #2

This is good to hear. I put a "large to me" order in on a referral from TDV, but I'm still waiting on delivery.

http://mises.org/daily/3229
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April 19, 2013, 01:57:16 AM
 #3

This is good to hear. I put a "large to me" order in on a referral from TDV, but I'm still waiting on delivery.

How long have you been waiting?  I've been considering an order as well, but haven't found much feedback yet. 
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April 19, 2013, 06:19:27 PM
 #4

I'm waiting on a response an email I sent a few minutes ago... I'll comment more when I hear back.

http://mises.org/daily/3229
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April 19, 2013, 08:20:10 PM
 #5

Got a response. My order has shipped. I guess the huge drop in silver made everything a bit less fluid. I'll post back here when it actually arrives.

http://mises.org/daily/3229
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April 19, 2013, 10:00:40 PM
 #6

Hello everyone,

This is Justin with Gold Silver Bitcoin. I write for The Dollar Vigilante, am the Silver Vigilante, maintain Silver Liberation Army and am also a co-founder of BitcoinATM.

Shipments this week for all of our orders have been a bit slower than usual, and this is due for the following reasons:

1. Extreme volatility in Bitcoin market

Moving Bitcoin became slower for us this last week due to the price volatility. In the last three days things have picked up again (demand) and we are also resolving issues had with places like Mt. Gox, Dwolla and BitPay, whom we rely on for some small percentage of our overall transactions.

2. Extreme Volatility in the Silver and Gold Market

Silver Eagles are extremely difficult to get. There was a shortage in January as the Mint ran out. Demand has remained stalwart. Thankfully, due to us doing business with larger distributors, we have received most orders placed and are shipping quite a few today. One of the largest distributors in the nation (Dillon Gage) recently shutdown, while CNT ran out of all their silver.

3. Order Cancellations

Due to $150,000 worth of cancelled order, resulting from price volatility, things also got slowed down. We are all-in for this company, though, leaving us well capitalized. All this vulnerability did to our overall positions (besides losing a marginal amount) was slow down our obtaining of USD needed to fund locked in orders.

Please do not cancel on Bitcoin merchants if you placed an order because you made a mistake of "timing" the price.  Someone's gonna take the loss, and its best you keep your word.

Our business runs on trust. We must trust the customer as much as the customer must trust the merchant. We are seeking out automated programs, however, which can for the first time ever, lessen the trust factor involved in the bullion business.

Looking forward to satisfying as many of our clients as we can!

Best,
Justin


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April 19, 2013, 10:47:47 PM
 #7

Placed order on 4/19/13. Arrived 4/30/13. Coins rattling around loose in box.

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June 03, 2013, 08:11:36 PM
 #8

I placed a large order with these people and so far I have received 3/4 (waiting on the last part of it) of my order placed approximately 2.5 weeks ago.

Customer service appears to be good. Just a bit slow on the filling of orders.

Happy Customer.  Smiley

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Severian
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June 03, 2013, 09:05:45 PM
 #9

Looking forward to satisfying as many of our clients as we can!

Best,
Justin

You just did. I just received my order. Perfect again. Many thanks!
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June 05, 2013, 02:01:37 AM
 #10

I placed a large order with these people and so far I have received 3/4 (waiting on the last part of it) of my order placed approximately 2.5 weeks ago.

Customer service appears to be good. Just a bit slow on the filling of orders.

Happy Customer.  Smiley

Hi and thanks for the feedback! Do you mind telling me (in a PM if you want) what you ordered and how long it took us to ship it to you? I'll definitely make a note to work on this for both our new customers and existing ones.

Just so I am clear, who are you?

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Frozenlock
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June 09, 2013, 05:37:31 PM
 #11

Excellent service!

Sold an important quantity of gold & silver in exchange for bitcoins.

I was guided at every step on how to ship the PMs (internationally).

Everything went smoothly.

Yet another happy customer!
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June 14, 2013, 04:21:33 AM
 #12

Our Pleasure, FrozenLock! Let us know if you ever need anything else.


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July 11, 2013, 09:22:25 PM
 #13

Hey Everyone! Thanks for keeping up with us at GSB.  My name is Justin and I operate GoldSilverBitcoin. I wrote pretty extensively as SilverVigilante before this venture, hence the name.

The last three-four weeks we've experienced some delays due to a change in distributor. We setup some new distribution deals with other distributors in the US this week to ensure the quickest shipping possible. Trust me, whenever there is a delay in shipping, I am just as anxious as the customer to get it resolved. I don't benefit from delayed shipping in anyway.

Anyway, feel free to email me at justin@goldsilverbitcoin.com with any questions.

Follow GSB on Twitter here: https://twitter.com/GldSlvBtc
and Facebook here: https://www.facebook.com/pages/Gold-Silver-Bitcoin/128452323982335
Of course, the blog (my favorite part) is here: https://www.goldsilverbitcoin.com/blog/

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July 23, 2013, 01:09:13 AM
 #14

Hello everyone,

This is Justin and I operate GoldSilverBitcoin. I appreciate the scrutiny as does the BTC community.  Smiley.

Blueberry's order is in the process of being refunded. An issue arose when the duty on his order came out to 3175 Euros. Blueberry asked we refund last week the amount as this was too much. The refund was initiated today. I know most distributors would not do this if their customer protested the duty.  But I am interested in doing what's right and also defending the GoldSilverBitcoin brand.

GoldSilverBitcoin does not hold onto BTC so we've had to move capital around which doesn't happen right away in the financial system.

I will be sending Blueberry my entire BTC stash tonight in a demonstration of goodwill to begin the refund.

We did experience some delays on silver products and gold in the month of July, but we recently opened new accounts at distributors and have been shipping things quickly since.

Regards,
Justin
CEO
GoldSilverBitcoin

Seth Otterstad
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July 23, 2013, 01:37:23 AM
 #15

I have no idea why people order for rip off prices on goldsilverbitcoin, coinabul, and amagi now that agoracommodities started accepting bitcoin.  I just checked prices on a 1oz krugerrand:

16.45 bitcoins at goldsilverbitcoin.com
16.24 at agoracommodities.com

Agora's shipping appears to be way less.  That is a $19 difference.

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July 23, 2013, 08:32:28 PM
 #16

I have no idea why people order for rip off prices on goldsilverbitcoin, coinabul, and amagi now that agoracommodities started accepting bitcoin.  I just checked prices on a 1oz krugerrand:

16.45 bitcoins at goldsilverbitcoin.com
16.24 at agoracommodities.com

Agora's shipping appears to be way less.  That is a $19 difference.

Hello Seth,

Thanks for the heads up. I will guarantee the best price on any bullion product, just feel free to email me: justin@goldsilverbitcoin.com I will revise some prices within the next hour or so to best serve the Bitcoin community.

Best,
Justin

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July 24, 2013, 07:51:35 PM
 #17

A+ service. I ordered and got my order in a reasonable amount of time.

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. ★☆ WWW.LEALANA.COM        My PGP fingerprint is A764D833.        SMOOTHIE'S HEALTH AND FITNESS JOURNAL          History of Monero development Visualization ★☆ .
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July 26, 2013, 01:55:08 AM
 #18

I have no idea why people order for rip off prices on goldsilverbitcoin, coinabul, and amagi now that agoracommodities started accepting bitcoin.  I just checked prices on a 1oz krugerrand:

16.45 bitcoins at goldsilverbitcoin.com
16.24 at agoracommodities.com

Agora's shipping appears to be way less.  That is a $19 difference.

Good to know.

I like using different sources to feed my gold/silver addiction, but I think I'll steer clear of goldsilverbitcoin because calling a cell phone number to place my order seems shady to me. They also don't have any company information listed on their website. I'm not sure "Gold Silver Bitcoin LLC" exists at all.

Precious Metals Bug
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August 29, 2013, 07:27:47 AM
 #19

I have no idea why people order for rip off prices on goldsilverbitcoin, coinabul, and amagi now that agoracommodities started accepting bitcoin.  I just checked prices on a 1oz krugerrand:

16.45 bitcoins at goldsilverbitcoin.com
16.24 at agoracommodities.com

Agora's shipping appears to be way less.  That is a $19 difference.

Good to know.

I like using different sources to feed my gold/silver addiction, but I think I'll steer clear of goldsilverbitcoin because calling a cell phone number to place my order seems shady to me. They also don't have any company information listed on their website. I'm not sure "Gold Silver Bitcoin LLC" exists at all.

Just to let you know, you can email goldsilverbitcoin and they email right back usually. Also, the company is registered as an LLC.

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September 05, 2013, 06:03:25 PM
 #20

I've ordered from them in the past. I did receive everything I ordered, in a reasonable amount of time.

http://mises.org/daily/3229
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